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Homewood Suites by Hilton Jacksonville Deerwood Park

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Jacksonville Deerwood Park

Exterior
Terrace/patio
Outdoor pool, sun loungers
Fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
8511 Touchton Rd E, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪5 min drive‬
  • University of North Florida
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

39-inch flat-screen TV with satellite channels, TV

Suite, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

39-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Embassy Suites by Hilton Jacksonville Baymeadows

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, (1007)
The price is $260
per night
$295 total
includes taxes & fees
May 9 - May 10
Embassy Suites by Hilton Jacksonville Baymeadows

About this property

Homewood Suites by Hilton Jacksonville Deerwood Park

3-star hotel in Southside
An outdoor pool, a 24-hour fitness center, and dry cleaning are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2024.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Homewood Suites by Hilton Jacksonville Deerwood Park features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This Jacksonville hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary uncovered self parking is available on site.

Homewood Suites by Hilton Jacksonville Deerwood Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated guestrooms - November 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 140 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Staybridge Suites
Staybridge Suites Hotel Jacksonville
Staybridge Suites Jacksonville Hotel Jacksonville
Homewood Suites by Hilton Jacksonville Deerwood Park Hotel

Homewood Suites by Hilton Jacksonville Deerwood Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 755 reviews
Rating 8 - Good. 168 out of 755 reviews
Rating 6 - Okay. 61 out of 755 reviews
Rating 4 - Poor. 30 out of 755 reviews
Rating 2 - Terrible. 26 out of 755 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Stayed 2 nights in Nov 2024

2/10 Terrible

Jerald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night the water pressure was so low the toilet wouldn’t flush and I couldn’t shower. The next morning the water was not working at all. I was told it was the 4th floor pressure and I would get a new room later in the day. I returned from my jobsite and was told I couldn’t get a new room and the problem would be fixed. The water was finally working in my room at 11 pm, but no hot water. The next morning, no hot water. I spent two days not being able to shower and a dirty toilet.
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Stayed 1 night in Nov 2024

6/10 Okay

Lorena

Traveled with family
I booked through Expedia! When I arrived I was charged again . The lady checking me in was on speaker phone with someone else and I never knew when she was talking to me or the phone. I felt this was very rude. The stay was fine. Bathroom wasn’t the cleanest. Carpets dirty. Windows you couldn’t see out of.
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The staff at the hotel are very nice! The hotel itself is dated and in need of repair. The air conditioning in the room was marginal at best. There are no usb plugs at all in the room I had. I would not stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Jeanette A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paint peeling off on the tub
Stayed 1 night in Aug 2024

4/10 Poor

michael

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to lots of restaurants a Publix just across the street which comes in handy when you have a full kitchen in your hotel room
Stayed 3 nights in Jun 2024

10/10 Excellent

Vicki J

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe & felt secure at night while walking our dog.
Stayed 6 nights in Jul 2024

10/10 Excellent

Vicki J

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of areas to walk safely. Good lighting at night., able to walk our dog without feel afraid.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mariah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Shelly

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This hotel definitely needs a deep cleaning. Cabinets and chairs in our room were sticky to the touch and dead roaches were inside where the plates were. The bathroom looked like it was quickly wiped off and not really cleaned. Carpet had not been vacuumed in some time. Hotel never had any wash clothes or towels cleaned. We had five guests in our room and was only given 3 towels and 3 wash clothes. We had to ask for some every single day and was always given the same answer that they didn’t have any and would bring them by later. Hot tub would not get hot and staff had no idea what to do or how to find out. The only good thing about our stay was it was close to our ball tournament location and the lady that checked us in the first night was wonderful. Unfortunately the other staff was not so much. Our room was never cleaned or trash taken out even though we requested that option upon booking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Janna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aaron

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the paint was terrible the elevator was scary to get in and the A/C was hard to control on top of that the washing machine broke and we didn’t get notified about it i had to go down stairs twice before they mentioned that and we had to use pool towels..
Stayed 2 nights in May 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Blaine

Stayed 1 night in May 2024

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, room comfort

Not the best

Hotel was ok. Location was great as it was near alot of shopping and restaurants - we booked for a concert at Jaguars Stadium and it was close enough and far enough from the price hikes of hotels. The service was great-check in was quick and easy. The room was very dated and a little dirty. Lots of dust everywhere. Beds are very uncomfortable. There's a bar close by that plays very loud music until about 2 am so just be aware of that. We only stayed a night and that's about all we could of handled. I wouldn't book again.
Stayed 1 night in May 2024

2/10 Terrible

Cody

Traveled with family
Disliked: Staff & service
When I attempted to check in they informed me they had overbooked and I didn’t have a room. So I had to find another room.
Stayed 1 night in May 2024

2/10 Terrible

Trina

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Amy Charleboix asst mgr and Lynn branscome mgr of Homewood Suites by Hilton Deerwood Park Jacksonville, FL told me there were no available rooms when I asked to have my room changed because the bathroom toilet didn’t flush, the toilet was filthy and the bathtub appeared to have been unclean. I have my 3 yr old and 1 yr. old grandsons with me and we literally just arrived after a 9.5 hr drive from Virginia. Lynn branscome General mgr. also told me that she has been in this business for 23 yrs and there are no available rooms. Lynn also told me that If I wanted to check out I could, so I did. When I came down after packing up and getting the two grand kids together; as the grands and I were approaching the front desk Amy saw me and she said to the general mgr., Lynn, and Mike the individual whom checked me in “is that her?” I replied “yes, im her, but none of them replied. Amy did apologize for the matter as she gave me my receipt with a zero balance. She also asked me if the toilet in my room 222 was fixed and I replied “the worker who was attempting to fix the toilet in the room was just here you should have asked him if the toilet was fixed; and the worker should have reported back to you right away since this was a time sensitive matter. The worker did assist me on the elevator and appeared at the counter as I was checking out with Amy, but Amy never asked the maintenance worker if the toilet was fixed. I felt discriminated against since the hotel was not sold out.
Stayed 3 nights in Apr 2024

6/10 Okay

Shaun

Room was ok for a night. King suite was small, people above us were super loud and we could hear everything until about 2am. Staff were nice.
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

3 night family trip. Staff very friendly. Room was big enough to sleep everyone and sit in on a rainy day. Room had minor ‘not clean’ items like clear dusted/not dusted areas. Our family found this insignificant. Would not recommend the pull out couch bed for an adult, but the kids loved it.
Stayed 3 nights in Apr 2024

2/10 Terrible

Nick T

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Parking lot damaged my car.

The hotel parking lot had metal rods stucking up that ripped out the underside of my vehicle. The toilet also had hairs in it.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024