Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

3.0 star property

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Free daily buffet breakfast
Reception
Exterior
Free daily buffet breakfast
Studio Suite, 1 Queen Bed, Non Smoking | Living area | 30-inch LCD TV with satellite channels, TV, DVD player

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
10434 Midtown Pkwy, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪6 min walk‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪11 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Peloton Bike)

  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Room, Multiple Beds, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, One King Bed, Non-Smoking

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.

3-star hotel in Southside
An outdoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. offers 119 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. 30-inch LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1808 square feet (168 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,808 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Jacksonville/St. Johns Center
Homewood Suites Hilton Johns Hotel Jacksonville/St. Center
Homewood Suites Hilton Jacksonville-South/St. Johns Ctr. Hotel
Homewood Suites Hilton Jacksonville-South/St. Johns Ctr.
Homewood Suites by Hilton Jacksonville/St. Johns Center
wood Suites by Hilton Jackson
Homewood Suites by Hilton Jacksonville South/St. Johns Ctr.

Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr. Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 935 reviews
Rating 8 - Good. 242 out of 935 reviews
Rating 6 - Okay. 125 out of 935 reviews
Rating 4 - Poor. 67 out of 935 reviews
Rating 2 - Terrible. 42 out of 935 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 day stay at the Homewood Suites property was very good. Bed was comfortable, rooms were clean. Free breakfast was pretty good; had a variety of breakfast choices. Staff was always pleasant. It is located in a large shopping mall with lots of different stores. Sometimes it was difficult to find our way in and out of it. There were a couple of minor issues that we did not report. The light bulb in the bathroom was quite dim. It looked like a filament in the bulb had burnt out. Also the bathroom door would not close. Other than that it was okay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Richard

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Greetings. The Vent in the bedroom was loaded with dust. The first night I woke with a sore throat. There were 3 screws missing from the vent in the bedroom. The water was shut off due to a guest dismantling pipes in their bathroom. We continued to call the front desk for hours. JC (who was exceptional!!!) he comfort us stating "the water will be on soon" JC relieved us by calling stating "the water is back on" Even though the water was back on in the building; it never came back on in our room 431. toilet had no water to flush the waste in it...the shower never came on and neither did the sink. We called downstairs again and this time we spoke with Renee (she said the plumber was on his way up to our room 431) 20 minutes later..." No plumber" I called downstairs and asked Renee she said " I will call him now find out where he is, I'll call you back" Further, Renee shared with me, "she came at 3:00 p.m. and saw the plumber leaving in his car at 4:30 p.m." Therefore, my husband and I decided to leave the Homewood Suites. The was a disappointment, never had this experience before with Homewood Suites. May I suggest you consider renovating this particular Homewood Suites which is situated in a beautiful upscale establishment. Oh a good note: your Macadamia cookies are exceptional...compliments to the supplier!!. Please fill free to contact me if you need any other information.
Stayed 7 nights in Dec 2024

6/10 Okay

Cherequea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Jax. Hotel room very roomy. Beds comfortable. Staff very nice, especially GM at check in. Like options of walkable restaurants and shopping despite the crazy amount of people. Temperature of shower and water pressure in shower almost none. Only negatives.
Stayed 2 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff not as friendly as they should be as the front face of the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

tommy

Stayed 3 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I had was with the room service. It was provided only every other day, and that was problematic. I had to remind the front desk to provide it for my first "other" day. Although I told the front desk that only one fork was included in the silverware, the oversight was never corrected.
Stayed 5 nights in Dec 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Sonja, Seffner

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service
Upon check in staff was not professional. Checked into one room was dirty had room changed to a second room. Was also dirty complained to staff again was asked if I was being picky.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very spacious room. Bathroom needs improvement.
Stayed 1 night in Dec 2024

10/10 Excellent

tommy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!!
Stayed 4 nights in Nov 2024

2/10 Terrible

Kyrylo

Stayed 4 nights in Nov 2024

8/10 Good

Sandy

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shawnlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ripped me off. Double charged me even after claiming to have refunded my double charge twice. Never received the refund
Stayed 1 night in Nov 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home away from home
It was clean, comfortable for a home away from home. Above all, the staff was so very welcoming & helpful - always willing to go above & beyond.
Stayed 7 nights in Nov 2024

10/10 Excellent

Misty

Stayed 3 nights in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, property conditions & facilities
Staff was great, breakfast was good.
Stayed 6 nights in Nov 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a room with a peloton bike - did not get - stepping over cords and fans to walk down hallway to room friday night no water till after midnight -
Stayed 3 nights in Nov 2024

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, property conditions & facilities
Jacks Beach 21 Nov 24
There was no hot water in the morning. Trash was left all over our assigned floor. The front desk wouldn’t answer the phone for questions/complaints. The hotel was in disrepair. I should have refused to pay, but I didn’t. Hotels.com should not list this property in its folio.
Stayed 1 night in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Aug 2024