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Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Exterior
Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board
Outdoor pool
Check-in/check-out kiosk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot Tub

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪4 min drive‬
  • University of North Florida
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub, Lake View

  • 689.00 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Lake View

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

  • 409 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Lake View

  • 409 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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Property amenity

Sheraton Jacksonville Hotel

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1003)
The price is $179
per night
$203 total
includes taxes & fees
May 2 - May 3
Sheraton Jacksonville Hotel

About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5-star hotel in Southside
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hotel Indigo Jacksonville-Deerwood Park by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2100 square feet (195 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hotel Indigo Jacksonville-Deerwood Park by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1002 reviews
Rating 8 - Good. 178 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby Bare

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
I love Hotel Indigo! Every hotel feels unique and different. The staff are always helpful and friendly and the rooms are clean, funky, well apportioned and generous. This location is attached to a nice little shopping area on a lake. Had a lovely view and a bathroom that was large. Clean, generous, comfy bed …I’ll take all of it!
Stayed 1 night in Dec 2024

10/10 Excellent

Ov repairs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Fun

Lovely stay, my parents had a disability friendly room, staff was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherise

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful property and area. Love the inside decor and setup!
Stayed 3 nights in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pretty cleaned, staff very helpful and friendly
Stayed 6 nights in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Amenities
It was very clean ii will always only come back here.
Stayed 1 night in Dec 2024

10/10 Excellent

Kennedy

Stayed 1 night in Dec 2024

10/10 Excellent

Linoshka

Stayed 2 nights in Dec 2024

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay, also very close to St Augus

This is my second stay in this hotel and I’ll stay there again. Nice, modern, comfortable beds, very spacious in quiet area with plenty of restaurants nearby. Plus it’s dog friendly. The only minus is cafe closes at 10am which is strange considering it’s not included in the rate, but Starbucks is right next door.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Road Trip

Location was perfect. The area is beautiful. The front desk ladies were very friendly, also the cleaning ladies were too. Lobby is nice. The room was nice and big. No complaints!
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

cora

Stayed 2 nights in Dec 2024

10/10 Excellent

Cheri

Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and easy to get to. Free parking on premises.
Stayed 1 night in Dec 2024

10/10 Excellent

Lyttleton, Winchester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

4/10 Poor

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place But... They Shut The Water Off!

The hotel was clean and comfortable until they shut the water off from 8 am till 11 am for a scheduled repair. Not a great idea to plan a repair for a Saturday morning! Never offered a discount or a bottle of water for our troubles...Just a text message.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful
Stayed 1 night in Dec 2024

10/10 Excellent

Brittnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tanisha

Traveled with family
Liked: Cleanliness, staff & service
We stayed at Hotel Indigo and I honestly didn’t want to go home! The breakfast was great and the wings were really good. The bed was super comfy and the shower was huge! My only issue was there was no microwave in the room! However, there is one in the lobby for guests but every room does have a keurig machine so a microwave in the room wasn’t a big deal at all! I will definitely come back and refer this location to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing 12/10 all around. l
Stayed 2 nights in Dec 2024

8/10 Good

Leigh

Stayed 3 nights in Nov 2024