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Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5 star property

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Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Relax by the fire feature in this serene outdoor space, surrounded by comfortable seating.
Relax by the pool surrounded by lounge chairs and a shaded pergola.
Stunning hotel with a unique round tower and modern design, surrounded by lush greenery.
Relax in a serene space with two single beds, a flat-screen TV, and a cozy seating area.
Enjoy cocktails and entertainment in this stylish bar area with a flat-screen TV and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot Tub

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪4 min drive‬
  • University of North Florida
    ‪5 min drive‬
  • Mayo Clinic Florida
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 361 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub, Lake View

  • 729 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 729 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 729 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(55 reviews)
  • 361 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(17 reviews)
  • 425 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Enjoy a serene atmosphere amidst lush greenery and candlelit tables.

Hilton Garden Inn Jacksonville JTB/Deerwood Park

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1005)
$120 nightly
The price is $120 total
includes taxes & fees
Hilton Garden Inn Jacksonville JTB/Deerwood Park

About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

3.5-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hotel Indigo Jacksonville-Deerwood Park by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2106 square feet (196 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hotel Indigo Jacksonville-Deerwood Park by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,106 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shea

Liked: Cleanliness, staff & service
Everything was great besides the ice machines all being down
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Kamatha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the lake view as the property sits right next to a lake. Very scenic. Very nice. Would stay again and again..
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittnee

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking around pond
Stayed 2 nights in Apr 2025

10/10 Excellent

Eujeania

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the property was incredibly well kept. I am going back.
Stayed 1 night in Apr 2025

10/10 Excellent

nasia

Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

Very clean and a very comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was awesome. It is on a beautiful property setting. The hotel itself is beautiful. The rooms are excellent. The staff was fabulous. I will definitely be back.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poorly designed

This room had the worst layout I’ve ever seen. There’s hardly enough space to walk around the bed without banging your leg into the base of the bed. The walls were at a weird angle, felt way too closed in, in a claustrophobic way. One wall was covered with a super-ugly wallpaper that looked like a huge close-up photos of a camera lens, or something. Entering the room in the dark was hazardous— no motion-detector nightlight to help you see your way in, and no obvious, easy-to-find light switches on the walls. The furniture was hideous! Who designed this place?!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamal

Traveled with family
Liked: Amenities
NICE AREA
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Justin, Lancaster

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, Hermosa Beach

Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 2 nights in Mar 2025

10/10 Excellent

Mariea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had fun

Everything was very clean. The check in process was hassle free and the beds are so comfortable. Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Katina

Stayed 2 nights in Feb 2025

2/10 Terrible

Doreen

Disliked: Staff & service
My daughter and I had reservations. We we're very excited to stay at this hotel because we were going to shop and stay in the area the next day. We were greeted and treated so horribly by a front desk clerk named Lashun. We weren't sure where to park because along the building was full and we didn't want to get towed from the wrong spot, especially in the middle of the night. He argued with us instead of telling us where we could park. He kept saying over there. The places I pointed out he said I could probably get towed. This guy should not be working at the front desk representing any company! He had a bad attitude. He made sure he told us he had a sales degree. Think he needs to go back to school and take a class on how to treat people.
Stayed 1 night in Mar 2025

10/10 Excellent

Angelee

Stayed 1 night in Mar 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The evening check-in person, Betty was very snippet and rude during my check-in. I would think that as a hotel employee, she would be polite and accommodating to the customer. She could have at least pretended to value my business! Because of this treatment, it put a negative opinion on the entire experience. The hotel and the room itself was very nice, but I would not stay here again because of the check-in experience.
Stayed 1 night in Mar 2025