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Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Exterior
Point of interest
Bar (on property)
Property amenity
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Gym

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    4 min drive
  • Saint Vincent's Medical Center Southside
    4 min drive
  • Dog Wood Park of Jacksonville
    7 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub, Lake View

  • 689.00 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Lake View

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

  • 409 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Lake View

  • 409 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Jacksonville / St. Johns Town Center

Pool
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is $164
per night
$186 total
includes taxes & fees
Jan 2 - Jan 3
Hyatt Place Jacksonville / St. Johns Town Center

About this property

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

3.5-star hotel in Southside
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2100 square feet (195 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1001 reviews" "
Rating 8 - Good. 186 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

clayton

Stayed 2 nights in Aug 2024

10/10 Excellent

Cortney

Stayed 2 nights in Sep 2024

10/10 Excellent

LASHAWN M

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More current Embassy Suites... it's built and looks like a traditional hotel on the inside, not the iconic open center Embassy. Breakfast, happy hour, hotel bar, and customer service was great. Pool area working, well kept, and stocked with clean pool towels.
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Marckinia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Sep 2024

10/10 Excellent

Tarvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience! Staff and accommodations were Amazing! Hotel Manager Betty went up and above expectations!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Theon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a beautiful area with an awesome view! The only thing is guest that brings their pets let them run loose in areas, when you’re not a pet owner and trying to walk around this is very uncomfortable especially when they don’t clean up after their pets!!!!! I was getting on an elevator and the pet owner didn’t have the leash close to them and the dog leaped toward me and that was very frightening…..I continually used the stairs instead of the elevators. Some boundaries need to be put in place in such a lovely facility.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Indigo Not Bad
I recently stayed at the Indigo in Jacksonville, and overall, it was a decent experience. The location is quite convenient, especially if you're looking to explore the nearby attractions. The room was clean and well-maintained, though a bit on the smaller side. The bed was comfortable, ensuring a good night's sleep. The staff and quality of service was just okay. They did enough. The amenities were basic (no washer/dryer) and the hot tub malfunctioned when we tried to use it. The Wi-Fi was reliable, which is always a plus. In summary, Hotel Indigo is a solid choice if you're looking for a no-frills, comfortable place to stay. It's not luxurious, but it gets the job done.
Stayed 6 nights in Aug 2024

8/10 Good

Fabi

Liked: Cleanliness, staff & service
Nice location and decent costumer service but limited options for breakfast dinner and some electronics devices will be better to upgrade…
Stayed 1 night in Aug 2024

10/10 Excellent

Blaketon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Aug 2024

6/10 Okay

Dana

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk clerk was rude and unhelpful. Not the kind of person you should have in a customer-facing role. I stayed at two other Hotel Indigo properties (Tallahassee and Gainesville, FL) this week and had a totally opposite experience where the front desk staff was extremely professional and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Renetta

Traveled with family
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nykecia, Ocoee

Liked: Cleanliness, staff & service, property conditions & facilities
Great environment
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally friendly. I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jovonna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean and comfortable!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out Of Crown Royal?!?!?
We have stayed at this hotel many times in the past and have always had a pleasant stay. However, during this stay the hotel had sort of a musty smell throughout the hallways, lobby and our room. It could have been just dog smells but it did not smell fresh and clean. I was also disappointing that the restaurant appeared to be closed. There was just one guy sitting at the bar. Two hours or so after we checked in, we went downstairs to the bar/restaurant, the same guy was still sitting at the bar. 10-15 minutes after we sat at the bar, the bartender came to take our drink order and we were told they were out of Crown Royal whiskey. I've been drinking Crown for almost 50 years so I was stunned that a bar had run out of one of the most popular whiskeys on the market today. I could perfectly understand they could run out of some odd, obscure liquor or beer, but out of Crown??? Crown is all I drink and I've never been in a bar that had run out of Crown. We were planning to eat at the restaurant that night but since they had no Crown, we left and had a delicious dinner at III Forks Steak House that was walking distance from the hotel. In the past, we always ate at the bar/restaurant and the dishes were reasonably priced for the outstanding food we received. BTW, there was NO ONE was eating breakfast in the restaurant the next day. We were quite disheartened about this most recent stay and will most likely seek accommodations elsewhere on our trip to Jacksonville in September.
Stayed 1 night in Aug 2024