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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Seasonal outdoor pool
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.2 out of 10
Wonderful
(141 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(38 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(200 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.0 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1554)
$104 nightly
The price is $104 total
includes taxes & fees
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Jacksonville Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Hotel Jacksonville
Hotel Hyatt Place Jacksonville Airport Jacksonville
Jacksonville Hyatt Place Jacksonville Airport Hotel
Hotel Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
Hyatt Place
Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1344 out of 1991 reviews
Rating 8 - Good. 349 out of 1991 reviews
Rating 6 - Okay. 156 out of 1991 reviews
Rating 4 - Poor. 59 out of 1991 reviews
Rating 2 - Terrible. 83 out of 1991 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sonni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location it was clean nice size rooms and we used the shuttle because we didn’t have a car
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Stayed 1 night in Apr 2025

8/10 Good

Shanarka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Sreenivasulu

Stayed 2 nights in Apr 2025

10/10 Excellent

Devante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, facility was nice & great hospitality
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Good stuff
Stayed 1 night in Apr 2025

2/10 Terrible

Teri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived and checked in our rooms were not clean. The couches in both rooms were filthy, counter-tops were not wiped off, open bottle of soda in one room and wall paper was coming off of bathroom walls. Even the Lobby had deferred maintenance and was not clean. We immediately left as we would not stay there. the Desk Clerk was not at the counter-so we left our room keys and called later to tell him that we did not stay and why. We re-booked another room through Expedia - which was a hassle. Their Agent sent me to another Agent who said that I was required to pay for my new room in two payments because of the discount they were giving me. $340 for two rooms plus another $200 was not a discount. I discovered that I had a reservation for the new hotel and the hung up on the second agent that wanted $200. So the Expedia Agent was collusive with an Agent at Reservations@air-ticketing.com. I will never use Expedia again. Hyatt Place Jacksonville Airport had high reviews which were also fake. I am asking for a refund of $239.93 for the rooms I did not occupy on April 8TH. Everyone is giving me the run around. Not to mention the fact that they were asking for two payments for the new booking leads me to believe this is a bogus operation and will be reported to the Attorney General.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

wallace

Stayed 1 night in Apr 2025

4/10 Poor

Dillon

Stayed 2 nights in Apr 2025

8/10 Good

Susan, San Luis Obispo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel the previous week. We really like the comfort of the room and the staff is very friendly. Having a few food options for a late arrival is great. The only thing we didn't like the 2nd stay was the carpets were very damp and it smelled bad in the room. We were tired so we just stayed in the room. I would change rooms the next time if that happened again. Again, the staff downstairs was very friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimkisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to local shopping and food, easy access to airport and freeway.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice rooms are clean pool was great the staff was friendly. The bar that is advertised was disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katelynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived around midnight. They were very accommodating to our needs. The breakfast the following morning was delicious. It’s a great place for a night’s stay if you are delayed at the airport or arrive late.
Stayed 1 night in Mar 2025

2/10 Terrible

Kurt, Arnold

Traveled with family
Disliked: Staff & service
The GM would not except our request to cancel our reservation through Expedia due to a family emergency. Yes it was non refundable but the GM has the final decision when appealing through Expedia
Stayed 1 night in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rashann

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gave my room away

We made a reservation through Hotels.com. I called two weeks before to make sure my reservation was gtd because I knew we were checking in late. Then on our way down there, I called again to let them know we were going to be checking in late. I asked if they needed a credit card to hold the room and they said no that they would note that we would be late. I told them around 1:00 am. We got there at 1:20 and they had given our room away. The front desk clerk said next time we could ask them to check us in on the phone. I told her that we weren’t offered that and I didn’t know that was an option. There were no other rooms available in the area so the 5 of us spent the night in the car at the rest area.
Stayed 1 night in Apr 2025