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Hyatt Place Jacksonville Airport

3.0 star property

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Lobby
Property preview
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

$110
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(225 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(170 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(41 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.4 out of 10
Good
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior
Home2 Suites by Hilton Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, 1,005 reviews
Home2 Suites by Hilton Jacksonville Airport

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Jacksonville Airport offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Jacksonville Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1150 square feet (107 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Jacksonville Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
The Placery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,150 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2028
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Hotel Jacksonville
Hotel Hyatt Place Jacksonville Airport Jacksonville
Jacksonville Hyatt Place Jacksonville Airport Hotel
Hotel Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
Hyatt Place
Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1550 out of 2284 reviews
Rating 8 - Good. 390 out of 2284 reviews
Rating 6 - Okay. 182 out of 2284 reviews
Rating 4 - Poor. 72 out of 2284 reviews
Rating 2 - Terrible. 90 out of 2284 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sundeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time I am staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities
Wonderful stay, would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, spacious room. great breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
it was friendly and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe trip

Good clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gary

Traveled with pets, Traveled with family
Liked: Amenities
Too many people breakfast no plates, no syrup no napkins
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Traveled with family
breakfast was really good and hot , workers were very nice and helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

8/10 Good

Bruce

Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better on first morning. No sausage,,, Next day there was real sausage. Room service didn't occur the day we left out. Came back to towels from night before still on bathroom floor and beds were not made. Staff at front desk was exceptional/nice people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ernestine

Everything was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Erana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shakia

Stayed 1 night in Sep 2025

10/10 Excellent

Soshanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYC Trip

Clean room
Stayed 1 night in Sep 2025

4/10 Poor

Jo anne

Messed up our reservation and put us in another hotel. I am in a wheel chair and was confirmed in an accessible room but was booked in a regular room.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Amenities
Outstanding staff
Stayed 3 nights in Aug 2025

2/10 Terrible

Darcella

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Brittany

Traveled with partner
Liked: Staff & service, property conditions & facilities
Booked my stay based on the reviews and photos online, but had a mediocre room. Readily apparent mold growing on the wallpaper in the bathroom and corner walls, spiders and blood stains on the comforter. I did ask for and received a new comforter. Unsure if other rooms are updated with the remodel, but definitely would have booked elsewhere. The staff was extremely sweet. Breakfast was included with my booking, but was bare minimum and ended up grabbing breakfast nearby. Lastly, I did appreciate the proximity to the interstate.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Amenities
Great staff—quick check in and super easy!! Wet spot in room from AC look it appears.
Stayed 1 night in Sep 2025

10/10 Excellent

Kiara

Stayed 3 nights in Sep 2025

4/10 Poor

Radhakrishna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the rooms had lots of ants and it bit the kid while sleeping at night…came to know about the ants only in the morning
Stayed 2 nights in Aug 2025