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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Front of property - evening/night
Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly

Explore the area

Map
14565 Duval Rd, Jacksonville, FL, 32218
  • UF Health North
    ‪2 min drive‬
  • UF Health Hospital North
    ‪2 min drive‬
  • River City Market Place
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

DoubleTree by Hilton Hotel Jacksonville Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1496)
The price is $112
per night
$127 total
includes taxes & fees
Mar 19 - Mar 20
DoubleTree by Hilton Hotel Jacksonville Airport

About this property

Hyatt Place Jacksonville Airport

3-star hotel in Northside
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Hyatt Place Jacksonville Airport is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
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Jacksonville Hyatt Place Jacksonville Airport Hotel
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Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
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Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1219 out of 1852 reviews
Rating 8 - Good. 341 out of 1852 reviews
Rating 6 - Okay. 157 out of 1852 reviews
Rating 4 - Poor. 58 out of 1852 reviews
Rating 2 - Terrible. 77 out of 1852 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory, Mililani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid choose for an overnight before flying out of JAX. Staff is exceptionally friendly and helpful!
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little date, especially AC unit. Rattled all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alisa

Liked: Cleanliness
Staff very helpful and pleasant
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at Hyatt Place Jacksonville Airport, staying both the night before and after our cruise. The staff delivered outstanding customer service that truly exceeded our expectations. Amanda went above and beyond to ensure we were well taken care of, even before check-in. She graciously held our luggage and offered great recommendations to make our wait enjoyable—a huge relief for our family. We were also impressed by her kindness and patience while training a new team member. Kirsten was also amazing on the first night we arrived too! Stephanie and Mike, the shuttle drivers, were absolutely fantastic—friendly, professional, and a pleasure to chat with. The room was immaculate, providing a comfortable and relaxing stay. Whenever we return to Jacksonville, this will undoubtedly be our go-to hotel. Highly recommend!waited. We watched her train a new staff member and she was so kind and patient with the new staff too. Stephanie and Mike were fabulous drivers and very friendly. The room was pristine. Anytime we return to Jacksonville this is where we still stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was overbooked, I was traveling with 2 disabled individuals, we booked the accessibility room. We arrived after midnight, we were traveling for vacation. We booked a room with two beds and sofa, they only had a king with a sofa. The bathroom was so incredibly small that the individuals that were traveling with me were extremely inconvenienced. It was late and we just needed to rest before our second half of the drive. I was sent a note that the manager would be contacting me, that was last weekend, still nothing. Super disappointed, we use the Hyatt for most of our travel.
Stayed 1 night in Nov 2024

8/10 Good

Tonisha, Toledo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for the short time.We stayed
Stayed 3 nights in Nov 2024

10/10 Excellent

Arthur

Liked: Property conditions & facilities, room comfort
OUTSTANDING !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
The staff was very helpful and the cleaning crew were outstanding!!!
Stayed 3 nights in Nov 2024

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Renee

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paulese A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time visiting this property, and I was truly impressed by the quality of cleaning and the friendliness of the staff. I will definitely choose this hotel every time I visit.
Stayed 2 nights in Nov 2024

8/10 Good

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Rayon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We will be back. Hyatt never disappoints
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Traveled with partner
I enjoyed the cleanliness of the hotel and the location
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and so very helpful. Place was immaculate.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

I-shante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Hyatt Place. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, ease of checking in.
Stayed 1 night in Nov 2024

10/10 Excellent

Elena A.

Stayed 1 night in Nov 2024

10/10 Excellent

Lemay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Daelisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024