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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

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Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Terrace/patio
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Daily buffet breakfast (USD 11 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Pet friendly
  • Laundry
$153
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(75 reviews)
  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 520 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout drapes

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 317 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | 1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • 434 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,014 reviews
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Jacksonville / St. Johns Town Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6472 square feet (601 square meters) include conference space. This business-friendly hotel also offers a terrace, dry cleaning/laundry services, and a convenience store. Onsite parking is available (surcharge).

Hyatt Place Jacksonville / St. Johns Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1005 reviews
Rating 8 - Good. 159 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at this hotel. The rooms are spacious and well maintained. This property is close to all the nice restaurants and shopping centers. Great place to stay with your family and friends.
Stayed 1 night in Jun 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alberto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Well kept property. This was my second stay at the hotel. Very nice employees, courteous and professional. Alberto
Stayed 2 nights in May 2025

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My whole family called the hotel prior to be on the same floor if possible and I was told yes even when I checked in the person said it will be done. Every family member was on a different floor.
Stayed 3 nights in May 2025

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 2 nights in May 2025

8/10 Good

David R

Stayed 1 night in May 2025

8/10 Good

Kathleen

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

sevilabadirov@yahoo.com

Stayed 4 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So beautiful loved it!! Will try again with no REGRETS TY!!
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Antoinette was helpful before we got here and when we checked in. Great place to stay!!
Stayed 1 night in May 2025

10/10 Excellent

Maricel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I 100% recommend this hotel. Is clean, very good location. I loved it!
Stayed 1 night in May 2025

10/10 Excellent

Shonika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there to pick up inventory for my hosting business and brought my husband along to enjoy a couple days in the sun. It was a really nice stay.
Stayed 2 nights in May 2025

8/10 Good

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the room was clean and modern.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, next to major dining options and outdoor mall shopping. Extremely convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we thought we were going to be at the Hyatt Regency in downtown but turned out we booked the other Hyatt colder to home and in an area full of restaurants and shops. The room is nice, big and feels and looks clean!! We had a nice stay! We would do it again!!! Saw more of Jacksonville, very nice!!
Stayed 1 night in May 2025

6/10 Okay

Mariflor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold breakfast

Breakfast was cold. Not worth the extra money.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel!!!
Stayed 2 nights in May 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all the shopping
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and efficient area was spootless
Stayed 4 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Our only issue was turning into the parking lot. The turning radius almost makes it impossible
Stayed 4 nights in May 2025