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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Lobby
Exterior
Lobby sitting area
Exterior
Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪4 min walk‬
  • Times-Union Center for the Performing Arts
    ‪8 min walk‬
  • Museum of Science and History
    ‪14 min walk‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

  • 364 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 364 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Hyatt Regency Jacksonville

4-star hotel in Downtown Jacksonville
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Regency Jacksonville features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. Event facilities measuring 116000 square feet (10777 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hyatt Regency Jacksonville is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business center

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1191 reviews
Rating 8 - Good. 231 out of 1191 reviews
Rating 6 - Okay. 84 out of 1191 reviews
Rating 4 - Poor. 53 out of 1191 reviews
Rating 2 - Terrible. 51 out of 1191 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

christopher, nixa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff that took exceptional care of guests who evacuated due to Hurricane Milton.
Stayed 3 nights in Oct 2024

10/10 Excellent

Reta, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was right done the street from the Florida theater five minute walk. Jacksonville was very easy to drive around and you can walk to restaurants and the football stadium. The riverfront was nice and the city was very clean we will b e going back again
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. We were here for the Jags game and easily walkable. Great to walk to restaurants afterwards too.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
We had a great stay and experienced good customer service from the valet to the front desk check in. The hotel was very clean accommodating for our dog as well. The bed was the most comfortable we’ve experienced in the last 5 hotel stays with different chains. We stayed one night for the boat parade and would definitely stay again.
Stayed 1 night in Nov 2024

4/10 Poor

Jody

Disliked: Staff & service
Poor service, roof top jacuzzi closed, $32/day parking
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cockroach in the room… other than that it was ok!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet place. Had a great gift shop and cafe
Stayed 1 night in Nov 2024

10/10 Excellent

jerwin, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JOHN

Stayed 2 nights in Oct 2024

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good location in Downtown Jax
Great stay at the Hyatt for a friend’s wedding. Good area to walk around downtown Jacksonville. Couple of small issues: 1.) Florida was having a cold front move through with temps in the lower 50’s at night. The room heater did not work well and it was fairly cold at night. 2.) I stayed on floor 7 and multiple elevator buttons would not light up when I scanned my card and pushed the floor button. It was a bit confusing if I was going to be able to get to my floor. Thankfully despite being not lit up, the elevator was able to open on the seventh floor.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great hotel!
Great location, great service, great view.
Stayed 1 night in Nov 2024

10/10 Excellent

Willis

Stayed 3 nights in Oct 2024

10/10 Excellent

Bill

Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Food was ok, attention left when our waitress’ shift ended. Clean and felt safe and central.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was awesome and the place was very clean throughout the resort. Very pleased
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The bed was comfortable but the pillows are too soft, just my preference. The breakfast buffet was average, not up to a standard I would expect from Hyatt. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

K'Dia

Stayed 2 nights in Oct 2024

10/10 Excellent

Delia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable, clean, and had the nicest staff.
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024