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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Daily buffet breakfast (USD 26.95 per person)
Exterior
Lobby sitting area
Lobby
Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Popular amenities

  • Bar

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪5 min walk‬
  • VyStar Veterans Memorial Arena
    ‪16 min walk‬
  • EverBank Stadium
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(62 reviews)
  • 364 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

7.4 out of 10
Good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, River View

8.4 out of 10
Very good
(36 reviews)
  • 364 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(17 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(128 reviews)
  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

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About this property

Hyatt Regency Jacksonville

4-star hotel in Downtown Jacksonville
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Regency Jacksonville features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. Event facilities measuring 116000 square feet (10777 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Hyatt Regency Jacksonville is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business center

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1254 reviews
Rating 8 - Good. 236 out of 1254 reviews
Rating 6 - Okay. 90 out of 1254 reviews
Rating 4 - Poor. 47 out of 1254 reviews
Rating 2 - Terrible. 47 out of 1254 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Great views

Beautiful hotel. Checking in was a bit slow as there was only 1 person working the desk, so that made an extremely long line. The room was beautiful, as well as the view of the river. The beds, however were a little worn, and not all that comfortable. One bed caved in towards the middle and was a little too soft. The ladies at the Shore 2 go, as well as the bar were very nice and showed their hospitality.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and close to everything. Staff was mostly friendly.
Stayed 5 nights in Apr 2025

4/10 Poor

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Handicap accessible shower a nightmare

Room and facilty was great, the shower in the bathroom was poorly thought out. A quick 5 minute shower had the entire bathroom floor covered in standing water. We had to use all our towels to soak it up. Called front desk 3 times requesting fresh towels (230pm, 630pm and 1130pm) and at 1145pm we finally got them.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's All About The Client

Our check-in hostess, Manager Savannah, started our stay off wonderfully by saying, "It's all about the client" - and she meant it. We couldn't have asked for anybody better. She went out of her way to make sure our stay was excellent. Also, India, reservation hostess, treated us with kindness and respect and made our stay better. The room was was very nice but the seating was limited. It would have been nicer with a couch for comfort. The river view was amazing and certainly added to our experience at the hotel. We were in Jacksonville to attend an event at the Florida Theatre, and the hotel's location was perfect and very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Charlene, Rincon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much a one stop shop! I loved it.
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very close to concert at Vystar area.
Stayed 1 night in Apr 2025

10/10 Excellent

priis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

twylah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorne, Ovett

Stayed 2 nights in Mar 2025

8/10 Good

Carol

Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After an hour plus on the phone with Expedia trying to straighten out our reservation in saint Augustine, Expedia made a reservation for us at the Hyatt Regency in Jacksonville. The welcoming staff was amazing and super pleasant. This place knocks it out of the park! I couldn’t be more pleased. Despite the aggravation of our Augustine reservation being screwed up, this place more than makes up for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Dara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how modern the hotel was. Everyday needs were there at your convenience. Large room & great view of the city. Bathroom not as clean as I would like. Opened shower curtain & used towel, someone else left, fell out.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

RICHARD

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tad bit dated.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is amazing! I highly recommend staying here!
Stayed 2 nights in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place ! The valet and bell service staff were excellent!
Stayed 3 nights in Apr 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Technical” issues

We arrived to check in at 3, I did the early check in online and chose the hr earlier check in. When we arrived to check in we were informed our room was not ready. OK understandable, technically check-in is at four. So I provided my phone number to receive a text when the room would be ready. By 430 We still heard nothing. Keep in mind This is 30 minutes after normal check-in time. We were on the hotel property this entire time waiting. After standing in a long line to check the status of our room, we were informed that our room had been ready for a while. The hotel attendant was very apologetic in regard to us never receiving our text. However, this delay, put us behind on our evening events. It’s a small inconvenience, but one that I think should be handled. Otherwise our evening at the Hyatt was to Hyatt standards as it is every time we visit this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 2 nights in Apr 2025