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Sleep Inn Jacksonville Airport

2.5 star property

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Photo gallery for Sleep Inn Jacksonville Airport

Exterior
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
14585 Duval Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sleep Inn Jacksonville Airport

Hotel in Northside
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Sleep Inn Jacksonville Airport offers 95 accommodations with MP3 docking stations and coffee/tea makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.

Sleep Inn Jacksonville Airport is a smoke-free property.

Guests are offered a complimentary breakfast each morning.

Languages

English, Filipino, Hindi, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 5.00 per night
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Plaza
Jacksonville Plaza Hotel
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville
Jacksonville Plaza Hotel Airport
Jacksonville Plaza Airport
Sleep Inn
Sleep Inn Jacksonville Airport Hotel
Jacksonville Plaza Hotel Suites Airport
Sleep Inn Jacksonville Airport Jacksonville
Sleep Inn Jacksonville Airport Hotel Jacksonville

Sleep Inn Jacksonville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not as good as I had hoped.

The staff at the front desk was very friendly and nice. The elevator and halls smelled strongly of "weed". It was overwhelming. We had stayed there for a cruise leaving out of Jaxport and had planned to leave our car parked at the hotel (which is allowed for $5 per night). However, we did not feel comfortable leaving our vehicle on the property. The room was comfortable, but could have used a deep cleaning, particularly in the bathroom.
Stayed 1 night in Feb 2025

6/10 Okay

Scott

In a bad neighborhood
Stayed 1 night in Feb 2025

8/10 Good

Brian

Traveled with family
Liked: Room comfort
Staff was nice, some construction going on so equipment was around which is understandable. The hotel seemed to have a funky smell in the hallways, but the room was clean and comfy. Not bad at all.
Stayed 1 night in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

We were very pleased to have found Sleep Inn. It was priced well, close to the airport, and the accommodations were all very nice. Breakfast was decent, employees helpful, and the early morning shuttle was right on time.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zakariyya

Stayed 1 night in Feb 2025

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My roommate went to the wrong room by mistake & her key card worked in the wrong rooms door, not good!
Stayed 1 night in Feb 2025

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing shower

FANTASTIC WATER PRESSURE FOR SHOWER. Nice staff. Easy check in.
Stayed 1 night in Feb 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place has roaches in the bathroom and trash in the hallways.
Stayed 1 night in Feb 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contact High!

This hotel claims to be smoke free but the weed smell was overpowering. Very outdated and not terribly clean. There are about 50 hotels in this area… go to a better one!
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Liked: Amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Demar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had to get a different room because there was hair (like chest hair) all throughout the bed. Then the second room had something in those sheets. We slept on top of covers and used our plane blankets.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Feb 2025

6/10 Okay

Martha

Traveled with partner
Disliked: Amenities, property conditions & facilities
Smelled like weed all night
Stayed 1 night in Feb 2025

10/10 Excellent

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The night staff and morning staff were all so friendly. Room was clean but hallways needed vacuuming especially at edges. Trash out front but otherwise ok. Breakfast was fresh and unexpected. Polite and welcoming staff made it a nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Evrything was just soooo nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Sammie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach infestation

Roach infestation, dirty room. Food inside the air vent. Food behind the tables, behind tv stand. Closet, and underwear behind the dresser/closet. We didn’t even stay, still waiting for a refund. 10+ roaches behind the fridge. AND there was tape on the wall with a bug stuck on it that looked like a tick. Just disgusting overall worst experience.
Stayed 2 nights in Feb 2025

8/10 Good

Jim, EVENING SHADE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff and nice budget facility. Some of the paint and other thing needed repair from use, but well done remodel overall and will stay again soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night’s stay…could use better pillow options
Stayed 1 night in Feb 2025

10/10 Excellent

Kami

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor condition

Whole building is looking very tired, scruffy, dirty and damaged. Needs a deep clean and re-paint or, better still, pull down and rebuild.
Stayed 2 nights in Feb 2025