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Marriott Jacksonville Downtown

4.0 star property

Omni Jacksonville Hotel

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Beach
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
245 Water St, Jacksonville, FL, 32202
  • Jacksonville Symphony Orchestra
    ‪1 min walk‬
  • Times-Union Center for the Performing Arts
    ‪1 min walk‬
  • Florida Theatre
    ‪11 min walk‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 362 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • 362 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 362 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $158
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$181 total
includes taxes & fees
Jan 25 - Jan 26
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About this property

Marriott Jacksonville Downtown

4-star hotel in Downtown Jacksonville
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Marriott Jacksonville Downtown offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Jacksonville Downtown features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 12972 square feet (1205 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Marriott Jacksonville Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (12,972 square feet of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Marriott Jacksonville Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 531 out of 1007 reviews" "
Rating 8 - Good. 219 out of 1007 reviews" "
Rating 6 - Okay. 115 out of 1007 reviews" "
Rating 4 - Poor. 66 out of 1007 reviews" "
Rating 2 - Terrible. 76 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Magaly

Liked: Amenities, property conditions & facilities
Wonderful Hotel
Stayed 1 night in Oct 2024

6/10 Okay

Jana

Liked: Staff & service
Gross how bath tub didn’t drain (just filled with water while showering). Otherwise okay
Stayed 1 night in Sep 2024

2/10 Terrible

USSKYPRO

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
front desk was rude
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late due to the hurricane that hit my area in Tallahassee. The staff checked me in with a smile and was very friendly to me throughout my 3 day stay. They told me all about the facility and we're very polite during my time of need. I'll will recommend you to anyone who travels to Jacksonville and I will come back again hopefully under better circumstances.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Alireza

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shanice

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

8/10 Good

Jeremie

Stayed 1 night in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.Housekeeper
Tough communicating with.the staff about my cat and documentation housekeeping found a missing item i am gratefulfor
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of construction that looks to be there for awhile. Door on cabinet was falling off and had been obviously repaired unsuccessfully. Tub faucet leaked
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 10 nights in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great hotel and location
Stayed 1 night in Aug 2024

10/10 Excellent

Pollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Daijsha

Stayed 1 night in Aug 2024

6/10 Okay

Julio

Stayed 1 night in Sep 2024

10/10 Excellent

Daijsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the cleanliness of my room and how you have to use your room key to operate the elevators. Safety is always important for me when I’m traveling. The hotel was very quiet and I had an amazing view over the water. Front desk staff was great, kind and bubbly personalities. My only issue is that I kindly asked one of the housekeepers in the hall for some extra towels and rags but she wouldn’t give them to me. She just smiled and said sorry. Next time I’ll just go downstairs and ask the front desk. Overall a great stay! I love this hotel. I will be back.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Traveled with family and small children
Liked: Cleanliness, staff & service
The beds in the room are super uncomfortable, the mattress is already expired. It's time to change them.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay Down Town Jacksonville
Nice hotel, friendly staff easy check in Clean hotel, Clean Rooms, quiet. Nice views. Close to walking many attractions. Self parking right outside the door $20 VALET $33
Stayed 1 night in Aug 2024