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Windsor Inn of Jacksonville

2.5 star property

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Photo gallery for Windsor Inn of Jacksonville

Pool
Reception
Reception
Lobby
Standard Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1351 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Garden view

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Windsor Inn of Jacksonville

Hotel in Northside
Along with a 24-hour fitness center, this smoke-free hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and a picnic area are onsite. Housekeeping is available on request.
Windsor Inn of Jacksonville offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Windsor Inn of Jacksonville features a 24-hour fitness center, a terrace, and a garden. Wireless Internet access is complimentary. This business-friendly hotel also offers a picnic area, express check-out, and a television in a common area. Complimentary self parking is available on site.

Windsor Inn of Jacksonville is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:00 AM for a fee: USD 7.99 for adults and USD 7.99 for children

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 7.99 for adults and USD 7.99 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-in fee: USD 35
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn Jacksonville
Quality Jacksonville

Windsor Inn of Jacksonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 363 out of 1008 reviews
Rating 8 - Good. 232 out of 1008 reviews
Rating 6 - Okay. 132 out of 1008 reviews
Rating 4 - Poor. 100 out of 1008 reviews
Rating 2 - Terrible. 181 out of 1008 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Viktoria, Cliffside Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable and have a mini kitchen.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with partner
Great thank you
Stayed 3 nights in Feb 2025

4/10 Poor

Azucena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marques

Business traveler
Liked: Cleanliness, property conditions & facilities
The cleaning staff would not change out my towels and it was not communicated to me that I would have to take my towel up to the desk to get fresh towels daily. After working 12 hours the last thing you want to do is have to go change or your towels.
Stayed 3 nights in Feb 2025

2/10 Terrible

Bruce

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room did not match the pictures and as women traveling made us feel extremely unsafe.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Terence

Liked: Cleanliness, staff & service, room comfort

No working bath, show or coffee machine

Arrived after a 10 hour flight plus a 2.5 hour drive. Got our key and got into the room. Went straight to bed, lovely big bed with great pillows. Next morning, time for coffee and shower. Had to microwave coffee as machine not working, plug socket working. Ok shower time, nope water coming out of tap too much to push up shower pipe. Ok bath, nope plug letting out too much water. Hmm we got up and dressed to leave to our next place an apartment. Checked out and reported issues to security who said, 'coffee in reception was better'. Lol got coffee and was given water bottle free, so shrug and left. Can not fault bed and pillows.
Stayed 1 night in Feb 2025

10/10 Excellent

Mordechai, Lakewood

Stayed 3 nights in Feb 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Staff was very friendly, and room was clean. Area around the facility was average. I did not like having my ID copied during check-in and left in a file rack on the countertop, this could lead to identity theft of many ID's.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robbin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very helpful & friendly. They apologized for the look of the hotel. It is being upgraded. Room was clean
Stayed 1 night in Feb 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading reviews of the hotel, I found them a bit average, but then I realized most guests had not experienced Quality Inn, the previous establishment. The new owners have completely remodeled and maintained a very pleasant and affordable hotel my family enjoyed our visit and will absolutely return. A hidden treasure !
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

6/10 Okay

Chester

The property does not compare with pictures advertised. The property is outdated and needs refurbishing.
Stayed 1 night in Feb 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor Inn is a very good property if you're looking for something that is not expensive and with great service. Definitely recommend staying here, if your looking for something more luxury do not book here.
Stayed 2 nights in Feb 2025

10/10 Excellent

virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. A little old, but bed was comfortable and staff was friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service with a great value
Stayed 1 night in Feb 2025

6/10 Okay

raymond

Liked: Cleanliness, staff & service, amenities
It had a coffee maker. Needs a new bed. It was one big crater.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

Great prices. Accepts dogs and AMAZING customer service! Highly recommended. Thanks Linda
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Stayed 1 night in Jan 2025