Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi
Lobby
Combined shower/tub, free toiletries, towels, soap
Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
10901 Harts Road, Jacksonville, FL, 32218
  • Anheuser-Busch Brewery
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • Oceanway Community Center
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking (Large)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel in Northside
This smoke-free hotel features coffee/tea in a common area, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Jacksonville - Cruise Port features a vending machine, coffee/tea in a common area, and concierge services. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Red Roof Inn Jacksonville - Cruise Port is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 65 out of 694 reviews" "
Rating 8 - Good. 52 out of 694 reviews" "
Rating 6 - Okay. 94 out of 694 reviews" "
Rating 4 - Poor. 116 out of 694 reviews" "
Rating 2 - Terrible. 367 out of 694 reviews" "

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adrena

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Albert Andre

Disliked: Cleanliness, staff & service
Noisey
Stayed 1 night in Sep 2024

10/10 Excellent

George

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best manager ever
Stayed 1 night in Sep 2024

2/10 Terrible

Joanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If I had arrived earlier for my stay I would have left and found another hotel. People loitering in the parking lot and room was very dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Derrel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonathon

Disliked: Cleanliness, property conditions & facilities
Had reservation, checked in. Saw condition of room and checked out 10mins after arriving.
Stayed 1 night in Aug 2024

2/10 Terrible

Stephany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the most nastiest hotel I’ve ever been in
Stayed 3 nights in Jul 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Stayed 3 nights in Jul 2024

8/10 Good

Kibrom, Winnipeg

Stayed 3 nights in Jul 2024

6/10 Okay

David, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
Stayed 4 nights in Jun 2024

10/10 Excellent

Cydnee

Stayed 2 nights in Jun 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst trip ever
The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever
Stayed 1 night in Jun 2024

2/10 Terrible

Freddy Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

eugenio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Pedro

Stayed 2 nights in May 2024

2/10 Terrible

Terah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.
Stayed 2 nights in May 2024

2/10 Terrible

Peyton

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Stayed 1 night in May 2024

2/10 Terrible

Mike

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible for the price. Top of AC was broken and missing the vents to direct airflow. There was stains all over the walls. The white sheets and pillow cases were dirty with black marks all over them. Only good part of this visit was the gentleman at the front desk. He was very nice during check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024