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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi
Lobby
Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Exterior
Combined shower/tub, free toiletries, towels, soap

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
10901 Harts Road, Jacksonville, FL, 32218
  • Anheuser-Busch Brewery
    16 min walk
  • Jacksonville Zoo and Gardens
    4 min drive
  • Oceanway Community Center
    6 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Red Roof Inn Jacksonville Airport

Pet friendly
Parking included
Free WiFi
Air conditioning
2.7 out of 5, (1003)
The price is $78
per night
$89 total
includes taxes & fees
Dec 7 - Dec 8
Red Roof Inn Jacksonville Airport

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel in Northside
This smoke-free hotel features coffee/tea in a common area, concierge services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Jacksonville - Cruise Port features a vending machine, coffee/tea in a common area, and concierge services. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Red Roof Inn Jacksonville - Cruise Port is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 65 out of 693 reviews" "
Rating 8 - Good. 52 out of 693 reviews" "
Rating 6 - Okay. 94 out of 693 reviews" "
Rating 4 - Poor. 116 out of 693 reviews" "
Rating 2 - Terrible. 366 out of 693 reviews" "

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonathon

Disliked: Cleanliness, property conditions & facilities
Had reservation, checked in. Saw condition of room and checked out 10mins after arriving.
Stayed 1 night in Aug 2024

2/10 Terrible

Stephany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the most nastiest hotel I’ve ever been in
Stayed 3 nights in Jul 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Stayed 3 nights in Jul 2024

8/10 Good

Kibrom, Winnipeg

Stayed 3 nights in Jul 2024

6/10 Okay

David, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
Stayed 4 nights in Jun 2024

10/10 Excellent

Cydnee

Stayed 2 nights in Jun 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst trip ever
The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever
Stayed 1 night in Jun 2024

2/10 Terrible

Freddy Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

eugenio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Pedro

Stayed 2 nights in May 2024

2/10 Terrible

Terah

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.
Stayed 2 nights in May 2024

2/10 Terrible

Peyton

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Stayed 1 night in May 2024

2/10 Terrible

Mike

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible for the price. Top of AC was broken and missing the vents to direct airflow. There was stains all over the walls. The white sheets and pillow cases were dirty with black marks all over them. Only good part of this visit was the gentleman at the front desk. He was very nice during check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Brittany, Blakely

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, filthy. Bloodstained sheets
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel itself wasn't very clean. The sheets and towels were stained, there were cigarette burns on the coverlet, and the towel rod fell off of the wall. There was a roach in the bathroom and the a/c leaked. However, the staff were kind and friendly. It made the stay bearable, and i most suredlu wish them the best. We definitely wont be staying here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Wilfred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To much prostitution and drug activity. The condition of the hotel was awful. The room was not all that clean. Just not a safe place to stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Shawnda, indianpolis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Trust me in this case the reviews are absolutely correct! This place should be shut down immediately! Its nasty they have stains everywhere on the beds! It smells bad! Upon my arrival people were standing around the building drinking and smoking! In the morning kids were running up and down the stairs making so much noise! My whole experience in Jacksonville was horrible! Not a place I will be visiting anytime soon!
Stayed 2 nights in Mar 2024

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Upgrade
There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
Stayed 1 night in Feb 2024

2/10 Terrible

Girard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty, sheets were dirty.
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy and rather scary
Front desk was extremely friendly. That was the only up side to this property. Flooring on staira was coming up, stairs were extremely dirty. Room was filthy. Obcenities and male anatomy had veen drawn on the lamp shade. Cigarette burns in the sheets. Toilet was not secured to the floor and rocked whwn sat in. The electric outlet was hanging out of the wall. There wasnt actually a blanket on the bed. There was a regular flat sheet and then another flat sheet with floral print to make it look good. Outside looked okay, don't be fooled!
Stayed 1 night in Feb 2024