2/10 Terrible
Stephanie
Business traveler, Traveled with pets, Traveled with family
May 1, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
Stephanie
Stayed 6 nights in Apr 2025