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Residence Inn By Marriott Jacksonville - Mayo Clinic Area

3.0 star property

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Photo gallery for Residence Inn By Marriott Jacksonville - Mayo Clinic Area

Reception
Exterior
Reception
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen
  • Housekeeping
  • Pet friendly

Explore the area

Map
4905 SAN PABLO ROAD SOUTH, Jacksonville, FL, 32224
  • Mayo Clinic Florida
    ‪17 min walk‬
  • University of North Florida
    ‪7 min drive‬
  • St. Johns Town Center
    ‪8 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 569.3 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner

Suite, 1 Bedroom, Non Smoking, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(78 reviews)
  • 407 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 55-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • 560 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 409.0 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 409.0 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 533.7 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • 645.8 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 409.0 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Jacksonville - Mayo Clinic Area

3-star hotel in Southside
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Jacksonville - Mayo Clinic Area offers 155 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Residence Inn By Marriott Jacksonville - Mayo Clinic Area features an outdoor pool and a 24-hour fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 2678 square feet (249 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.

Residence Inn By Marriott Jacksonville - Mayo Clinic Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,678 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN BY Marriott Jacksonville
Residence Inn by Marriott Jacksonville East
Residence Inn Jacksonville Mayo Clinic Area
Residence Inn By Marriott Jacksonville - Mayo Clinic Area Hotel

Residence Inn By Marriott Jacksonville - Mayo Clinic Area Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 322 out of 407 reviews
Rating 8 - Good. 60 out of 407 reviews
Rating 6 - Okay. 10 out of 407 reviews
Rating 4 - Poor. 11 out of 407 reviews
Rating 2 - Terrible. 4 out of 407 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 3 nights in Apr 2025

8/10 Good

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

This hotel was better than expected. Studio suite had everything needed for an extended stay including a full size cridhe, dishwasher cookware, dishes.Room was clean and comfortable. Staff were friendly and complimentary breakfast was good with options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I had a terrible next-door neighbor family, whose kids were extremely loud obnoxious from 1030pm until 1:30 AM. Next morning, I requested a change of room and the staff, especially the front desk, guy named Michael. He was very accommodating and moved to another room. He also drives a shuttle from Hotel to Mayo Clinic, where I had to go for a couple of procedures. He is really an exceptional staff person. One thing I would recommend is one day people who are paying customers, and they have to move from one room to another not because they want to, but they have no choice. The staff from Hotel should be able to help move the staff. They have an offer that even though they were walking with me to move me from one room to another. I moved all my stuff by myself
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

John, Cape Coral

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q at the front desk was the absolute best. She went out of her way everyday to help us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

2/10 Terrible

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property close to Mayo Clinic. I liked the kitchens if you need to stay long.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change is the bar and restaurant area. A bit awkward but understandable that most people just want to go to their room. We were there 2 solid weeks but could have used a beer after 12 hours days of scans and treatments but maybe that is just us. We only ate out once at Joes crab which cost over $100 with just one beer??? Better value at the hotel. Or uber eat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shayan

Stayed 3 nights in Mar 2025

10/10 Excellent

drGayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eun Bee

Stayed 2 nights in Feb 2025

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has many patients that go to Mayo Clinic stay. There is not adequate. Handicap parking. I stay there often and almost always need to park on the side of the building and walk. Also the room service is a nice addition. A suggestion would be to have a direct line to call the restaurant to place orders, currently you need to call the front desk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina, Coral Gables

Stayed 4 nights in Feb 2025

10/10 Excellent

Karen, NAPLES

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient while visiting Mayo Jacksonville. Easy access from the highway and the morning breakfast was pretty good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mayo Accessibility

Quiet, updated, comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will be staying here anytime we are in

stayed here for a mayo clinic appointment everything was amazing from the time of check-in to check-out.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing ⭐️Perfect ⭐️Enjoyable Stay

Amazing, clean, friendly and quick service. High quality, calm and at peace here in my visit. The breakfast was great. The room was delightful.
Stayed 1 night in Feb 2025