Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Lobby sitting area
Outdoor pool
Lobby lounge

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪22 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 424 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Hearing Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel in Southside
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Candlewood Suites Jacksonville Southpoint by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in April 2025.

Candlewood Suites Jacksonville Southpoint by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 134 reviews
Rating 8 - Good. 21 out of 134 reviews
Rating 6 - Okay. 3 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 8 out of 134 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey W

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very good in exchange for what was received.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. The only thing was the microwave wasn't to clean. Overall great environment. Staffing was awsome and helpful to explained the deposits some may not know upon purchasing the room which is $100.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 10 nights in Jul 2025

8/10 Good

Mulualem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying on the second floor which has kitchen. It’s very clean , renovated excellent room. I really enjoyed it. Everything is great however, if you’re staying on the second floor, the third floor is designated for the pet owners and the whole night the person that was on the third floor above my room was walking loud and making noise which kind of disrupted my sleeping for the night. Other than this, the room is excellent . so that was the negative thing that I experienced in my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Johnathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janetta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The room was massive and having a full fridge and stove was incredible
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a nice 1 night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Damaris, Lake Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy 1 bedroom studio. Nice amenities including laundry facilty, gym and pool. Will definitely consider again when I'm in the area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria, Lehigh acres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoprty looks good and your team s really good.
Stayed 1 night in Jul 2025

8/10 Good

Markesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with candlewood was a good experience. Very clean, and staff were very friendly and tended to my needs without a problem.
Stayed 7 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort

Clean, quiet

We travel and use hotels frequently for personal reasons, or medical visits. Candlewood was great. It was the cleanest and nicest we've been to in a long while. We will schedule to use this particular location in Jax, South point, whenever we are having medical appointments. We've been in hotels/motels of all types. Candlewood was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Zuri

Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We left a phone that belonged to my mother who passed away from cancer. It was very special and we thought we would never see it again. We contacted the hotel and it had been turned in!!! They allowed our aunt to stop by and pick up the phone for us because we had made it back to Ga. We truly appreciate the hospitality and great customer service not to mention the empathy shown while speaking to the staff over the phone. The stay was amazing and we will stay again in the future…
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Staff were super friendly and helpful. Small issue with my room so they moved me to another room which was excellent. Ideal for my needs. :)
Stayed 5 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allen Garmendia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for what I needed. Friendly service and a restaurant just down the road, walking distance plus quiet. Would stay here again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Reggie

Stayed 6 nights in Jun 2025

8/10 Good

Toya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville Vacation at Candlewood Suites

Had a great time! Staff was very pleasant and helpful. Room was spotless, bed was comfortable. Very quiet at night, did not hear any other guests. My only complaint ( very small). Was that most of the TV channels were the West Coast versions, while the TV guide listed East Coast programming. No shows listed per the guide were actually being shown due to the time difference
Stayed 3 nights in Jul 2025