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The Hotel Palms

3.5 star property

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Photo gallery for The Hotel Palms

Relax in a serene space with two beds, a desk for work, and a large window offering a view.
Relax in a stylish space with a surfboard on the wall, a dining area, and a large window offering a view of the outdoors.
Stylish building with white shutters and a touch of greenery.
Relax in a serene outdoor space with comfortable seating and lush greenery.
Enter a serene space with a wooden bench, a lush plant, and classic lighting fixtures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
28 Sherry Drive, Atlantic Beach, FL, 32233
  • Jacksonville Beach Pier
    ‪5 min drive‬
  • Mayport Naval Station
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 32-inch Smart TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Multiple Beds

Junior Room, Multiple Beds | 1 bedroom, down comforters, minibar, iron/ironing board

Junior Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 225 sq ft
  • Sleeps 3
  • 1 Large Twin Bunk Bed and 1 Twin Bunk Bed

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About this property

The Hotel Palms

3.5-star Atlantic Beach hotel steps from Beaches Town Center
Along with 3 beach bars, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Additionally, free use of bicycles and wedding services are onsite. Housekeeping is available once per stay.
The Hotel Palms offers 11 accommodations with complimentary bottled water and designer toiletries. Beds feature down comforters. 32-inch Smart televisions come with premium cable channels. Refrigerators, espresso makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, and hair dryers. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Palms features coffee/tea in a common area. Guests can unwind with a drink at one of the hotel's bars, which include 3 beach bars and a bar/lounge. The property has a front desk available during limited hours. Guests can use the health club at a partner property.

The Hotel Palms is a smoke-free property.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • 3 beach bars
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 1 floor
  • Built in 1947
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 264230717
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palms Jacksonville
Palms Jacksonville
Hotel Palms Atlantic Beach
Hotel Palms
Palms Atlantic Beach
The Hotel Palms Hotel
The Hotel Palms Atlantic Beach
The Hotel Palms Hotel Atlantic Beach

The Hotel Palms Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 287 reviews
Rating 8 - Good. 31 out of 287 reviews
Rating 6 - Okay. 8 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 2 out of 287 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Cleanliness
Floors in rooms were concrete with only a partial rug. Limited space to store things. Staff only in office beginning at 10. Coffee shop not open on weekends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jax return

Nice room, but shower pressure weak. Noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Owen

Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and calm
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The artwork in our room was very cool.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Will be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hamilton

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

kaleigh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a local here in Atlantic beach, and stayed on property for a staycation. This boutique style hotel is perfect for a little get away. Right in the heart of AB, you can walk to the town center and go get your favorite bite to eat and cocktails. The staff is always so kind and friendly. Your rooms are perfect with local touches like PeterBrooke chocolate covered popcorn, and checkered beach towels for your walk down to the shore. I will always highly recommend Hotel Palms.
Stayed 1 night in Jun 2024

2/10 Terrible

Richard, Little Rock

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to beach

Perfect little spot just a couple blocks from the beach!! Amazing hospitality and cleanliness!!
Stayed 1 night in May 2024

10/10 Excellent

John, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in May 2024

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

The staff are extremely friendly. The hotel rooms are clean and spacious. I was a bit disappointed that the desk closed before 6p. I needed ice and was not able to get any. Also, the person rooming with me did not have a parking pass. We had to call to inform them about her car so it would not get towed. All in all it was a great experience. We had left some things in the room and they held them for us until we could pick them up.
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The property felt like home i didnt want to ever leave
Stayed 3 nights in Apr 2024

8/10 Good

toshie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Mayya

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, with big rooms and comfortable beds. Everyone is friendly , front desk staff is perfect. Thank you, we will stay with you again!
Stayed 3 nights in Apr 2024

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

wyatt

Liked: Cleanliness, staff & service, property conditions & facilities

Neat Motel with a Bad Hotels.com

Interesting old motel... hotels.com listing was very misleading. There are no bars on property and the "lounge" is a coffee shop open M-Thur (?!??!!??!!??).
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine staff, genuine service, genuine retro with updated accents and amenities. Laid back and charming with restful courtyard, just a couple blocks from the Beaches Town Center restaurants, nightlife and, of course, the beach itself.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artsy and Beautiful

Stayed 1 night in Mar 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Property conditions & facilities
Love this quite small hotel.Great staff and extras in room.Will definitely stay here again when in Atlantic Beach.Don’t be fooled by the size,this is a great place to stay.
Stayed 1 night in Feb 2024