Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Jacksonville East offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.
TownePlace Suites by Marriott Jacksonville East is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: WiFi (USD 4.95 per day)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Free offsite parking
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
Family friendly
Free crib
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
6 floors
Banquet hall
Biodegradable coffee stirrers available
Comprehensive recycling policy
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Towneplace Suites Jacksonville East
TownePlace Suites by Marriott Jacksonville East Hotel
TownePlace Suites by Marriott Jacksonville East Jacksonville
TownePlace Suites by Marriott Jacksonville East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a handicap accessible room (#316) and it was very spacious and clean. The hotel location felt very safe and the hot breakfast was a treat. Although we only stayed overnight to spend time with family, the room was well equipped for an extended stay. Would stay here again.
Second time stay there. Rooms were clean, staff friendly, and helpful. Only ask would be for some more choices in the breakfast. Highly recommend this hotel.
Although this hotel says dog friendly, they did not trat us friendly
As I checked in they charged me $100 extra for my service animal. I told her I was unaware of this fee and said that I was welcome to look for another hotel. At this point I did not have an option and had to pay it
I stayed at other TownPlace suits and was not treated this way
The desk staff were unfriendly also when checking out. I handed her the key and say thank you and she didn’t even look up
Also parking is not the best here. This parking lot is shared with another hotel so if you are arrive late at night, there may not be parking
I stay at this location several times a year due to appointments at the Mayo Clinic. Normal my wife and I are pleased with our stay. Not this time the tv did not work at all, we couldn’t even cast from our phones. No one told us when we checked in, we were only told when we called the front desk.The bed was horrible we both woke up with terrible back aches. We will most likely not stay at this location again.
Mini suite with double beds. Didn’t like that bathroom door open at bed. Breakfast need improvement as options limited. Staff nice. Need more handicap parking totally inadequate. If lot of people stay, not enough parking period. Too many compact car spaces. Shares lot with another hotel. Shops nearby. Laundry on site. Coffee spot right at entrance. Shops and eateries nearby and not far off interstate.
Staff was really excellent. Shower stall didn’t have a door so water went all over the floor. Odd smell near the chair/couch. Otherwise everything was really better than expected. Very pleased with experience.