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TownePlace Suites Jacksonville Airport

3.5 star property

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Photo gallery for TownePlace Suites Jacksonville Airport

Lobby
Property amenity
Exterior
Free daily buffet breakfast
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

Map
1287 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪19 min walk‬
  • UF Health North
    ‪3 min drive‬
  • Jacksonville Zoo and Gardens
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 342 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, individually decorated

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, individually decorated

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, (1953)
$118 nightly
The price is $118 total
includes taxes & fees
Hyatt Place Jacksonville Airport

About this property

TownePlace Suites Jacksonville Airport

3.5-star hotel in Northside
This hotel features an outdoor pool, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a computer station, gas grills, and a picnic area are onsite. Weekly housekeeping is available.
TownePlace Suites Jacksonville Airport offers 102 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels and Netflix.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers an outdoor pool, barbecue grills, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites Jacksonville Airport has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 50 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 50 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Towneplace Suites Jacksonville
TownePlace Suites Jacksonville Airport Hotel
TownePlace Suites Jacksonville Airport Jacksonville
TownePlace Suites Jacksonville Airport Hotel Jacksonville

TownePlace Suites Jacksonville Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 221 reviews
Rating 8 - Good. 21 out of 221 reviews
Rating 6 - Okay. 5 out of 221 reviews
Rating 4 - Poor. 1 out of 221 reviews
Rating 2 - Terrible. 5 out of 221 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Marc Andre

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The fire alarm started chirping loudly every 15 seconds at 2am. When I went down at 5am there was no one at the front desk and upon checkout the response was “too bad”
Stayed 1 night in Feb 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Abieyuwa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place to rest
Stayed 2 nights in Feb 2025

2/10 Terrible

YANA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shay at front desk is the worsr

Cancelled our reservation without notice and gave it away to someone else, didn’t even call to notify
Stayed 1 night in Feb 2025

8/10 Good

Tamelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Stayed 1 night in Feb 2025

10/10 Excellent

LaShona

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

New clean room. Friendly sraff.
Stayed 4 nights in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property near JAX no issues
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, extremely clean, great service, right of 95

Stayed 1 night in Jan 2025

10/10 Excellent

Nelida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel suite, clean, spacious, comfortable..slept like a baby beds were very comfortable. Breakfast in the hotel was excellent, great staff, very helpful. Beautiful lobby, well maintain..Loved our stay...
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new.
Stayed 1 night in Jan 2025

10/10 Excellent

Melba

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel with a friendly, knowledgeable and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory, Mililani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay .

It’s a very nice place. I’d definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I could think is that I wished all the places I stayed were this nice. Very pleased in all aspects
Stayed 1 night in Jan 2025

8/10 Good

Mary Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a large family. The room was spacious and very nice.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024