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Towneplace Suites Marriott Jacksonville Butler Boulevard

3.0 star property

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Photo gallery for Towneplace Suites Marriott Jacksonville Butler Boulevard

Full-size fridge, microwave, stovetop, dishwasher
Property amenity
Property amenity
Reception
Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
4801 Lenoir Ave, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪7 min drive‬
  • HCA Florida Memorial Hospital
    ‪7 min drive‬
  • EverBank Stadium
    ‪12 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

  • 635 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites Marriott Jacksonville Butler Boulevard

3-star hotel in Southside
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Towneplace Suites Marriott Jacksonville Butler Boulevard offers 85 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Towneplace Suites Marriott Jacksonville Butler Boulevard provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and limo/town car service. This Art Deco hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Towneplace Suites Marriott Jacksonville Butler Boulevard is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Jacksonville Butler Boulevard
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel Jacksonville
Towneplace Suites Marriott Jacksonville Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard Hotel
Towneplace Suites Marriott Butler Boulevard
Towneplace Suites Marriott Jacksonville Butler Boulevard Hotel
Hotel Towneplace Suites Marriott Jacksonville Butler Boulevard

Towneplace Suites Marriott Jacksonville Butler Boulevard Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 194 out of 439 reviews
Rating 8 - Good. 131 out of 439 reviews
Rating 6 - Okay. 51 out of 439 reviews
Rating 4 - Poor. 37 out of 439 reviews
Rating 2 - Terrible. 26 out of 439 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room fr the 60’s
Room is totally dated. Needs an exterminator. Bugs… spiders
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Business traveler
Ok
Stayed 15 nights in Dec 2024

10/10 Excellent

neil

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice staff and good area price was good bed too
Stayed 7 nights in Nov 2024

8/10 Good

Shequita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was blood on the toilet, curtains, and shower curtain.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trinity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

julian

Liked: Staff & service, room comfort
Breakfast could have been better. Only one ice machine that did not work. Hotel is aging and in need of a remodel. Overall, good hotel for the value.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager couldn’t have been any more accommodating. It is an older property but clean and tidy. We were caught without a place due to hurricane evacuation. We had 1 night’s reservation and thought we were going to be out on the street. The manager assured us he would find something. He did and it was perfect. It made our time so much less stressful. We are so grateful to him. His assistants were, as well, the best! They eased the stress - I would never stay anywhere else when in Jacksonville.
Stayed 1 night in Oct 2024

2/10 Terrible

Larry

Disliked: Staff & service
We booked a king 1 bedroom With private bathroom, because there were 3 of us, was told we booked a queen studio even though I had a picture of my itinerary of what was booked, which was a 1 bedroom king suite with a private bathroom. That is a bedroom with a door and a separate area with a pull out couch. Man at desk would not help us and put us in what was reserved. We also had support dogs and was charged for them which is wrong. It’s pretty discouraging the clerk at front was unwilling to put us in the room we actually booked and paid for. So my question is, are you false advertising what you have available? What happened to top customer service? Very disappointed in this hotel and customer service we received.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Kevin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on couch, cabinets old and nasty, carpet gross. Needs major overhaul. The bed was ok but hot- likely memory foam and bedding very nice. Bathroom good- lots of amenities. Breakfast ugh- everything was microwaved , lousy selection. Omelets those microwaved kind- fruit old and over ripe - just go to Cracker Barrel and skip this “free breakfast “. I would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
The property was overall good. For having the Marriott name the property needs work. The AC was leaking in the lobby and the pool was down due to maintenance. The property needed updating as they bathroom light fixtures were rusting and the room doors had chunks missing. Our room had to be switched after the first night because the hot water stopped working in the shower. The staff was great but the property needs updated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dr. Shontell

Stayed 5 nights in Apr 2024

4/10 Poor

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was out of order our entire stay. They said they couldn’t get the chemicals right but I think it was more than that. They were very evasive about it.
Stayed 5 nights in Jul 2024

10/10 Excellent

Terrance

Stayed 1 night in Jul 2024

10/10 Excellent

joesph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super grateful for Debbie, she made sure our stay was wonderful.
Stayed 5 nights in Jun 2024

6/10 Okay

Anissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Updating
I stayed at this hotel while getting radiation and chemo treatment at the Mayo Clinic. The staff were amazing. The room was very outdated and had a terrible smell. I had to go buy plugins to deter the smell. In addition, the pool was out of order the entire stay. Marriott needs to be ashamed!
Stayed 9 nights in May 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Berlinda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice as always
Stayed 1 night in May 2024

4/10 Poor

Austin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jennette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Thomas

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024