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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets
Exterior detail
Lobby
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪19 min walk‬
  • UF Health North
    ‪3 min drive‬
  • UF Health Hospital North
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.4 out of 5, Excellent, (1772)
The price is $100
per night
$114 total
includes taxes & fees
Jan 25 - Jan 26
Hyatt Place Jacksonville Airport

About this property

Tru by Hilton Jacksonville Airport I-95

Hotel in Northside
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Tru by Hilton Jacksonville Airport I-95 features an outdoor pool, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Tru by Hilton Jacksonville Airport I-95 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Pool hoist on site
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 443 reviews" "
Rating 8 - Good. 69 out of 443 reviews" "
Rating 6 - Okay. 20 out of 443 reviews" "
Rating 4 - Poor. 4 out of 443 reviews" "
Rating 2 - Terrible. 15 out of 443 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Destiny, the breakfast attendant, was exceptional. She went above and beyond, she even helped me carry my coffee and orange juice to my room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our trip. Clean and comfortable. Great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Crystal

Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Tonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before a cruise. Extremely clean and comfortable beds. Staff was very friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresa, Vero Beach

Liked: Cleanliness, property conditions & facilities
Terribke customer service refusing to refund Wi-Fi charges that were supposed to be free.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremiah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location if you’re going to Jacksonville to get on a cruise. Very convenient to the port.
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
It was amazing and staff very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Judy

Did not stay here. They were very professional to contact me and explain that the room I needed was not available because of a maintenance issue (ADA). They told me there would be no cost to cancel and they were very apologetic about the situation.
Stayed 3 nights in Sep 2024

10/10 Excellent

thomas b

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. I heard one of the room attendants singing down the hall in the morning and it brightened my day.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Beth J

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Racquel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gertrude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the hotel.
The front desk greeted us in a very friendly manner and it was fast. The double bed room was clean with fresh linens on the beds. The mattress and pillows were like sleeping on air. Bathroom was perfectly appointed with everything one needs. Breakfast was ready at 6 AM and plentiful. There was something for everyone’s different needs/tastes. Very friendly breakfast staff and all food areas were exceptionally clean. Plenty of tables and seating arrangements.😊
Stayed 1 night in Sep 2024

4/10 Poor

Norma

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They property was nice, some of front desk staff need customer service training.Dia was very nice, breakfast staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was extremely nice and clean. Highly recommend this hotel to any guests looking for a very good quality hotel for the price. When first arrived at the hotel at around midnight to check in the front desk receptionist was not too friendly but every one else we encountered during our stayed was extremely lovely and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable but small
Overall positive experience, the room iwas clean, but smaller than I expected
Stayed 1 night in Sep 2024