Tru by Hilton Jacksonville Airport I-95

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Lobby
Exterior detail
Outdoor pool
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    19 min walk
  • Flying Fish Taphouse
    3 min walk
  • Rosa Parks Station
    15 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    5 min drive

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Jacksonville Airport I-95

Hotel in Northside
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Tru by Hilton Jacksonville Airport I-95 features an outdoor pool, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Tru by Hilton Jacksonville Airport I-95 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Pool hoist on site
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 323 out of 424 reviews" "
Rating 8 - Good. 65 out of 424 reviews" "
Rating 6 - Okay. 18 out of 424 reviews" "
Rating 4 - Poor. 4 out of 424 reviews" "
Rating 2 - Terrible. 14 out of 424 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Judy

Did not stay here. They were very professional to contact me and explain that the room I needed was not available because of a maintenance issue (ADA). They told me there would be no cost to cancel and they were very apologetic about the situation.
Stayed 3 nights in Sep 2024

10/10 Excellent

thomas b

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. I heard one of the room attendants singing down the hall in the morning and it brightened my day.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Beth J

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Racquel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gertrude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the hotel.
The front desk greeted us in a very friendly manner and it was fast. The double bed room was clean with fresh linens on the beds. The mattress and pillows were like sleeping on air. Bathroom was perfectly appointed with everything one needs. Breakfast was ready at 6 AM and plentiful. There was something for everyone’s different needs/tastes. Very friendly breakfast staff and all food areas were exceptionally clean. Plenty of tables and seating arrangements.😊
Stayed 1 night in Sep 2024

4/10 Poor

Norma

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They property was nice, some of front desk staff need customer service training.Dia was very nice, breakfast staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
The hotel was extremely nice and clean. Highly recommend this hotel to any guests looking for a very good quality hotel for the price. When first arrived at the hotel at around midnight to check in the front desk receptionist was not too friendly but every one else we encountered during our stayed was extremely lovely and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable but small
Overall positive experience, the room iwas clean, but smaller than I expected
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Quite.
Stayed 1 night in Sep 2024

10/10 Excellent

Callie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast … friendly service ..loved the shower..
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly, clean room, lovely scented soaps.
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sara, Taloga

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at great rates for flying early morning out of JAX!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to airport shuttle
Stayed 1 night in Sep 2024

10/10 Excellent

Jami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, room and staff were nice.
Stayed 1 night in Sep 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Location is convenient and with 24 hour shuttle to and from airport but you must request from counter agent in advance. Place is not really quiet because you hear the loud cars from outside. Only stayed one night and overall, I recommend this hotel and location.
Stayed 1 night in Aug 2024