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Tru by Hilton Jacksonville Airport I-95

2.5 star property

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Breakfast area
Lobby
Exterior detail
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
1265 Airport Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Roll-In Shower)

Room, 2 Queen Beds (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1553)
$104 nightly
The price is $104 total
includes taxes & fees
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Tru by Hilton Jacksonville Airport I-95

Hotel in Northside
This smoke-free hotel features an outdoor pool, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Jacksonville Airport I-95 offers 105 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Tru by Hilton Jacksonville Airport I-95 features an outdoor pool, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Jacksonville hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Tru by Hilton Jacksonville Airport I-95 is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (24 inches high)
  • Pool hoist on site
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Guests under 21 years old are not permitted at this adults-only property

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 705 reviews
Rating 8 - Good. 104 out of 705 reviews
Rating 6 - Okay. 31 out of 705 reviews
Rating 4 - Poor. 8 out of 705 reviews
Rating 2 - Terrible. 23 out of 705 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I95. Great service and good breakfast.
Stayed 2 nights in Apr 2025

4/10 Poor

leon

Disliked: Property conditions & facilities, room comfort

No recommendation

There was no microwave in the room they tell me you have to come downstairs and use the microwave if you need to use one very inconvenient I found the bed to be very uncomfortable there was no dresser a very tight closet I would not stay at one of these places again True by Hilton
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice visit good location
Stayed 1 night in Apr 2025

6/10 Okay

Caryn

Business traveler, Traveled with partner
Rooms are small, poorly lit and only seating is a desk chair. There was a dirty thong hanging on a hook in the bathroom. Shower floor was very slippery. Won’t stay there again. Having said that, the staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Stayed 1 night in Apr 2025

10/10 Excellent

mark, miami

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Stayed 1 night in Apr 2025

10/10 Excellent

Joan, Tiverton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean and nice. Loved the moisturizer!! Coffee wasn’t great but it was plentiful!
Stayed 1 night in Mar 2025

2/10 Terrible

michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All was well until the morning we checked out, the day before I had set up for their shuttle to take us to the airport at 4am. We are in the lobby at 3:55, 4:05 rolls around and no shuttle, my wife ask about it and the man at the desk says he is on the way. He gets there 20 mins late at 4:20 and then says he has another stop to make before taking us to the airport. I say something about him already being late and how we need to be at the airport and he goes crazy. He is mad and says he had a rough night and that he is this close to going off on someone while standing up in my space and then he says if we don't like it then we can find another way to the airport. I about lose it but say nothing as my wife gives me a look to deescalate the situation. I didn't say anything else but his attitude was uncalled for, whatever his issue were before that were of no concern of ours, his job was to be at the hotel at 4 am for our pick up, even if not at 4 am at least close. And if you show up 20 mins late don't go off on your customers for not being trilled about being late. Needless to say we will never be staying there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

The accommodations was wonderful. They checked everyday via text about my stay. I love staying there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun wedding Trip

I was here with many family members attending a wedding, and it was very comfortable and convenient -the shuttle was great, and the bed was heavenly .wonderful shower, quiet & close to a pretty good restaurant .The front desk was excellent, especially the night clerk, Tim. Thank you for making it easy and enjoyable!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at a fair price

Great hotel. Clean, modern, and comfortable rooms at a fair price
Stayed 2 nights in Apr 2025

10/10 Excellent

Garen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of this property! It was perfect for a quick over night!
Stayed 1 night in Mar 2025

10/10 Excellent

Allan

Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed, a clean room, friendly faces and breakfast included.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan, Tiverton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the moisturizer, shampoo and conditioner! Breakfast included!
Stayed 1 night in Apr 2025

10/10 Excellent

EVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel with friendly staff made for a great stay. The hotel is conveniently located near the airport with just a short drive in case of early morning flights.
Stayed 1 night in Mar 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David A

Stayed 1 night in Mar 2025

10/10 Excellent

Doris

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for a stay before flying out of JAX.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff constantly clean the lobby. They keep the place very clean.
Stayed 4 nights in Mar 2025

8/10 Good

Christianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist concept - the staff was great and room/ facility very clean but not a “cozy” place to stay. Worked for an overnight while traveling. 😊
Stayed 1 night in Mar 2025