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Quality Suites NYC Gateway

2.5 star property

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Photo gallery for Quality Suites NYC Gateway

Lobby
Front of property - evening/night
In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast area
Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1200 Tonnelle Ave, North Bergen, NJ, 07047
  • Meadowlands Exposition Center
    ‪4 min drive‬
  • Hoboken Waterfront
    ‪7 min drive‬
  • Jacob K. Javits Convention Center
    ‪14 min drive‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪38 min drive‬

Room options

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed

Suite, Non-Smoking, 1 King Bed with Sofa Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 2 Queen Beds Accessible with Sofa Bed

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

  • 355 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Queen Beds

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

  • 355 sq ft
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

  • 452 sq ft
  • Sleeps 3
  • 2 Double Sofa Beds OR 1 King Bed

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About this property

Quality Suites NYC Gateway

North Bergen hotel with free self parking
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Suites NYC Gateway offers 67 accommodations with safes and complimentary newspapers. 46-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Suites NYC Gateway is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Comfort Suites Hotel North Bergen
Quality Suites NYC Gateway Hotel
North Bergen Comfort Suites
Comfort Suites North Bergen Hotel North Bergen
Comfort Suites North Bergen Hotel
Quality Suites NYC Gateway North Bergen
Quality Suites NYC Gateway Hotel North Bergen

Quality Suites NYC Gateway Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 312 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was stiff but everything else about our stay was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 2 nights in Oct 2024

10/10 Excellent

DANIEL ATTAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, breakfast 😋
Stayed 1 night in Nov 2024

2/10 Terrible

RAYMOND

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Madisun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 1 night in Nov 2024

2/10 Terrible

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nataly, Lowell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was deeply disappointing. On arrival, we noticed a foul odor in our room that required air freshener. On the third day, the fire alarm went off, and while the front desk claimed it was just a drill, I received a call shortly after stating that housekeeping needed to enter, despite the "Do Not Disturb" sign. They cleaned the bathroom counters and floors with the same towels provided to guests, which was disgusting. The next day, I was told a state official needed to inspect my room. The person, who couldn't provide credentials beyond a simple ID card, claimed to be from the New Jersey Department of Community Affairs. Every staff member I encountered, including the "official," was Indian, which, in combination with the lack of transparency, left me feeling uncomfortable. Additionally, the hotel falsely advertised a "hot breakfast," but the only hot item was a waffle. Everything else was cold food, which was misleading. I checked out a day early, and when I received a call asking why, the staff member seemed unaware of my issues. Overall, this was the worst hotel experience I've ever had, with poor hygiene, misleading services, and unprofessional staff. I will not be returning.
Stayed 7 nights in Nov 2024

8/10 Good

Nikki

Stayed 1 night in Nov 2024

10/10 Excellent

Amirdashoruban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pili

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Nov 2024

10/10 Excellent

SHLOMO

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and the stuff was very helpfull
Stayed 2 nights in Nov 2024

10/10 Excellent

mickelaynne

Liked: Cleanliness, staff & service, property conditions & facilities
The night manager was amazing and the maintence/breakfast man was kind and helpful. Very clean.
Stayed 5 nights in Nov 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures weren’t exactly what the property looked liked. The rugs were staying and everything was old. I will not stay there again. It was worth $60 a night.
Stayed 2 nights in Oct 2024

6/10 Okay

Dwight

Na
Stayed 5 nights in Nov 2024

2/10 Terrible

Lakisha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking into the room the Jacuzzi tub was terrible, I had to ask for another room. Then I told the front desk staff that their was only two guest staying overnight, but the hotel charged me for two extra guest. I will never stay at this hotel again!
Stayed 1 night in Nov 2024

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I give this place a thumbs up. Was a lot cleaner than expected from reading other reviews.
Stayed 1 night in Nov 2024

6/10 Okay

Michelle, Decatur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were wonderful and very accommodating. Hotel is dated which was ok. But, the morning we checked out, there were roaches crawling around in the bathroom ( sink and tub). The ice machine and vending machine on our floor were out of order. The carpet was very dirty and sticky in areas. The cable did not work so we only had 5 channels to choose from.
Stayed 2 nights in Nov 2024

10/10 Excellent

Santhosh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel affordable services are good
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and dirty. People screaming in the halls at 3am- kids wouldn’t even use shower it was gross. Air was thick and smelled gross in our room. Would NOT stay here ever again.
Stayed 1 night in Oct 2024

2/10 Terrible

maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While traveling and site seeing I booked a room for one night. The fire alarm went off alll night did not get any sleep. Staff was not pleasant or considerate. Called several times the 2 times I was able to speak to someone she was rude, when asked to speak to the manager she she was not there tried calling back but did not get a response. Will not be staying here again
Stayed 1 night in Nov 2024

8/10 Good

Chi Ming

Stayed 1 night in Oct 2024

2/10 Terrible

yaritza

Disliked: Cleanliness, staff & service, property conditions & facilities
Found bugs in the bed
Stayed 2 nights in Nov 2024

4/10 Poor

Amber

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning didnt work. They killed the keys an hour before check out. After a friendly mention at the desk at check out they just acted like both issues were no big deal. Annoying. And the positive side my familiea other room was nice and cool.
Stayed 1 night in Nov 2024

8/10 Good

Nyshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were few things I noticed with the hot tub. The tub paint were floating in the water. And in the room I was in it almost look like they were working on it because it was ducktaped on the side. Not sure if the guy at check in was having a bad day but wasn’t as friendly as i was expecting when I checked-in. I didn’t do breakfast so I can’t comment on that. Hopefully next time, i have a better room if i decide to come here again. The lady at check out was friendly.
Stayed 1 night in Oct 2024