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Country Inn & Suites by Radisson, Kalamazoo, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Kalamazoo, MI

Lobby
Exterior
Lobby sitting area
Free daily buffet breakfast
Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
1912 E Kilgore Rd, Portage, MI, 49002
  • Air Zoo
    ‪2 min drive‬
  • Wings Event Center
    ‪4 min drive‬
  • Bronson Methodist Hospital
    ‪8 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪13 min walk‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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The price is $91
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includes taxes & fees
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About this property

Country Inn & Suites by Radisson, Kalamazoo, MI

3-star Portage hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Country Inn & Suites by Radisson, Kalamazoo, MI offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Kalamazoo, MI features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service. A complimentary breakfast is offered each morning. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and ski storage. Complimentary uncovered self parking is available on site.

Country Inn & Suites by Radisson, Kalamazoo, MI is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Country Inn Suites by Radisson Kalamazoo MI
Country Inn & Suites by Radisson, Kalamazoo, MI Hotel
Country Inn & Suites by Radisson, Kalamazoo, MI Portage
Country Inn & Suites by Radisson, Kalamazoo, MI Hotel Portage

Country Inn & Suites by Radisson, Kalamazoo, MI Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 193 out of 1005 reviews
Rating 4 - Poor. 179 out of 1005 reviews
Rating 2 - Terrible. 174 out of 1005 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Amber

Liked: Staff & service, property conditions & facilities
The door beeped atleast 7 times everytime you came in or out of your room and everyone elses, so all day and night long you hear beeping. I was told this was a security precaution and the beeping stops to let you know yiur room is secure but it does not i left my door cracked and the beeping stopped. A sleepless night for my protection.
Stayed 1 night in Nov 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff, great amenities
Stayed 1 night in Nov 2024

8/10 Good

james

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far not the worst that I have been to it is dated and could use an update as far as the paint and interior of the room the staff was good and the atmosphere was nice breakfast was hit or miss. I would have no problem staying here again.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Everything was what I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Dale

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The toilet in our room was so loose that it was impossible to sit on without wondering if the toilet would fall sideways. Went to staff and they told me that they would send someone to check the toilet and when asked about getting some reparation for the toilet issue they said the the manager would contact me on the issue, it has been seven days since we left the hotel and have heard nothing from the management. We fulfilled our or end of the bargain and paid for our stay to bad they didn’t fulfill their end of the bargain. I liked the location but the upkeep has a lot to desired. But the lack of management to consider that I wasn’t important enough to make an attempt to contact me speaks volume to me about my importance to the company and management. Considering another stay with them would not be likely.
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Fine for a night
The cleanliness was not great, the bed was less than comfortable, and the big nasty centipede looking bug really set the tone. Overall decent, nothing to write home about
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, room comfort
The visit was everything I expected but the toilet took multiple flushes to work.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I've stayed at as an adult that cost over $100. There was pubic on the floor around the hot tub and in the bathroom. Yellowish stains that wasn't fully dried in the middle of the hot tub that resembled like bodily fluids than any food type of waste. Dirt was in the hot tub, bathtub and shower area along on the bedding from the fitted sheet to the comforter and pillow cases. The splattered stains on the sheets & pillow cases was in Rorschach style as it was everywhere. The hole on the entertainment center looked like a bullet hole as there was a few different chips & holes. I could live with the holes on the table and stains on the floor if the room was cleaned. We asked to be switched to another hot tub room and was told they're all sold out. I told the lady working at the first checkin and was told they're sold out. She handed us cleaning supplies and was supposed to be clean pillow cases & sheets but was only able to use 2 out of the 4 pillow cases because the other 2 was dirty and 1 of the 2 sheets because the other was dirty also. I would never stay at this hotel ever again. Management was no help and after driving for 8½ hours from Tennessee to Michigan they said I could leave and find another hotel but I'll lose my money since I didn't cancel the hotel before the 23rd. Management needs to do better at enforcing the rules that every room should be clean and friendly when talking to guess. It's sad how much we needed to clean the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Kathryn

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Edwena

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bathroom tubs need to be cleaner as well as the toilet. Need to offer toothpastes and toothbrushes. Do better!
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ruth

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was in a great location with friendly staff as I arrived. We had to have our room keys reprogrammed because they didn’t work at first. The shower drained super slowly and the toilet seat wobbled badly. There was damage around the moldings and dust all around. But no bugs so we still felt comfortable staying. My 1 year old enjoyed the pool although it was a little cold. The continental breakfast was not super well stocked when I arrived at 6:45am but for my husband an hour later, it was good! All in all not our favorite place to stay, seemed like it wasn’t super-well cared for or maintained. There is a nice Salvation Army thrift store close by! As well as lots of food options and this is right off the interstate so you can’t beat the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Lance

Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Staff & service, room comfort
A little getaway to travel for sports
Love the location of this hotel. The rooms were clean and comfortable, just a few things looked like that put a bandaid on things that are broken. Something things need to be actually fixed and not patched up. Breakfast was great and the pool was my kids favorite part!
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked beatiful when we arrived. The staff was friendly and helpful! The room was spacious and clean! We love the exercise room and the pool. We will definately be back.
Stayed 1 night in Sep 2024

6/10 Okay

debra

Traveled with partner
The hotel was freshly painted and our room was very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Khrystyna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 1 night in Sep 2024