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Portage Inn & Suites

3.0 star property

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Photo gallery for Portage Inn & Suites

Lobby sitting area
Hallway
Fitness facility
Suite, 1 King Bed, Non Smoking, Jetted Tub | Deep soaking bathtub
Suite, 1 King Bed, Non Smoking, Jetted Tub | Deep soaking bathtub

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1912 E Kilgore Rd, Portage, MI, 49002
  • Air Zoo
    ‪2 min drive‬
  • Wings Event Center
    ‪4 min drive‬
  • Western Michigan University
    ‪9 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪13 min walk‬

Room options

Similar properties

Lobby

Comfort Inn Wings Stadium

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1003)
The price is $114
per night
$126 total
includes taxes & fees
Apr 4 - Apr 5
Comfort Inn Wings Stadium

About this property

Portage Inn & Suites

3-star Portage hotel with free self parking
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Portage Inn & Suites offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary uncovered self parking is available on site.

Portage Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 23 2025 to June 1 2025 (dates subject to change):
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Portage Inn & Suites Hotel
Portage Inn & Suites Portage
Portage Inn & Suites Hotel Portage

Portage Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 189 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 176 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatsuo

Business traveler
It was clean and good for the price. The staff is very friendly too
Stayed 1 night in Dec 2024

6/10 Okay

Darci

Traveled with group
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Zachery

Stayed 2 nights in Nov 2024

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Shavonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Braxton

Disliked: Cleanliness, property conditions & facilities
There was hair out jacuzzi tub, ashes all over the outside as well. The TV had big lines across the screen and the guide provided didn’t match the channels.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Job!
It was my 4th time staying there and this time the pool was open
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Property conditions & facilities
I like it - convenient and reasonable
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Liked: Staff & service, room comfort
Not bad for the price but needed some attention to detail.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Amber

Liked: Staff & service, property conditions & facilities
The door beeped atleast 7 times everytime you came in or out of your room and everyone elses, so all day and night long you hear beeping. I was told this was a security precaution and the beeping stops to let you know yiur room is secure but it does not i left my door cracked and the beeping stopped. A sleepless night for my protection.
Stayed 1 night in Nov 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff, great amenities
Stayed 1 night in Nov 2024

8/10 Good

james

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far not the worst that I have been to it is dated and could use an update as far as the paint and interior of the room the staff was good and the atmosphere was nice breakfast was hit or miss. I would have no problem staying here again.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Everything was what I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Dale

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The toilet in our room was so loose that it was impossible to sit on without wondering if the toilet would fall sideways. Went to staff and they told me that they would send someone to check the toilet and when asked about getting some reparation for the toilet issue they said the the manager would contact me on the issue, it has been seven days since we left the hotel and have heard nothing from the management. We fulfilled our or end of the bargain and paid for our stay to bad they didn’t fulfill their end of the bargain. I liked the location but the upkeep has a lot to desired. But the lack of management to consider that I wasn’t important enough to make an attempt to contact me speaks volume to me about my importance to the company and management. Considering another stay with them would not be likely.
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Fine for a night
The cleanliness was not great, the bed was less than comfortable, and the big nasty centipede looking bug really set the tone. Overall decent, nothing to write home about
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, room comfort
The visit was everything I expected but the toilet took multiple flushes to work.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I've stayed at as an adult that cost over $100. There was pubic on the floor around the hot tub and in the bathroom. Yellowish stains that wasn't fully dried in the middle of the hot tub that resembled like bodily fluids than any food type of waste. Dirt was in the hot tub, bathtub and shower area along on the bedding from the fitted sheet to the comforter and pillow cases. The splattered stains on the sheets & pillow cases was in Rorschach style as it was everywhere. The hole on the entertainment center looked like a bullet hole as there was a few different chips & holes. I could live with the holes on the table and stains on the floor if the room was cleaned. We asked to be switched to another hot tub room and was told they're all sold out. I told the lady working at the first checkin and was told they're sold out. She handed us cleaning supplies and was supposed to be clean pillow cases & sheets but was only able to use 2 out of the 4 pillow cases because the other 2 was dirty and 1 of the 2 sheets because the other was dirty also. I would never stay at this hotel ever again. Management was no help and after driving for 8½ hours from Tennessee to Michigan they said I could leave and find another hotel but I'll lose my money since I didn't cancel the hotel before the 23rd. Management needs to do better at enforcing the rules that every room should be clean and friendly when talking to guess. It's sad how much we needed to clean the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Kathryn

Stayed 1 night in Oct 2024