Homewood Suites by Hilton Kalamazoo-Portage

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Kalamazoo-Portage

Terrace/patio
Reception
Indoor pool
Exterior
In-room safe, desk, travel crib, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
500 Trade Centre Way, Portage, MI, 49002
  • Crossroads Park Shopping Center
    4 min drive
  • Air Zoo
    5 min drive
  • Western Michigan University
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    4 min drive

Room options

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

King Suite, Accessible

  • Sleeps 4
  • 1 King Bed

King Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

King Suite, Suite

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible

  • Sleeps 8
  • 2 King Beds

Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

King, Studio, Accessible

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible, Bathtub

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

King, Studio

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Kalamazoo-Portage

3-star hotel in Crossroad Park
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton Kalamazoo-Portage features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Homewood Suites by Hilton Kalamazoo-Portage is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage
Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
Hotel Homewood Suites by Hilton Kalamazoo-Portage
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

Homewood Suites by Hilton Kalamazoo-Portage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 425 reviews" "
Rating 8 - Good. 104 out of 425 reviews" "
Rating 6 - Okay. 38 out of 425 reviews" "
Rating 4 - Poor. 18 out of 425 reviews" "
Rating 2 - Terrible. 25 out of 425 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Douglas, Rancho Cucamonga

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Breakfast was a nice perk but it wasn’t the healthiest or highest quality, but excellent for the price (free…included with room). The property was fine. Didn’t blow us away but served it’s purpose well.
Stayed 2 nights in May 2024

10/10 Excellent

ARTURO

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location.
Stayed 5 nights in Aug 2024

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive.
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Traveled with family
Liked: Staff & service
Disliked: Amenities
Not working : hot tub , washer dryers , air conditioning gym , tv , and trash in garbage bins for days over flowing in front of entrance , The staff at this business was outstanding the homewood suites owes them much especially with what they have to contend with . Hotel needs much needed repair and maintenance
Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not so good this time
Weve been to this hotel a few times. This particular stay was unfortunately not so great. Elevator was out of order. Light is the room was missing and wires exposed. Ceiling fan made a terrible screaching sound. There was no back on the remote control so the batteries woukdnt stay in and the bed was very uncomfortable, which is not what weve experienced in the past. Typically the bed is decent for a hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

GYURI

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience, including a free upgrade so my partner could have a tub to soak in. Place was clean and efficient. Always bothers me how much AC is run. Nice pool, a small kitchenette, lots of space. Convenient to Westnedge and 94
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and cozy. The colors of the room were soothing. The bed was really comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cannot even clean the rooms - dog poo!!!
Took my daughter for a mom and me night to the hotel. It was horrible. There was a dirty sock and dog poo under the bed in the first room they tried to put us in. Then when we went to the pool the hot tub was broken. Just an absolute disaster. Never coming back.
Stayed 1 night in Jul 2024

10/10 Excellent

Alverna

Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Amenities, property conditions & facilities
Nice clean property with good amenities.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

MIKE

Traveled with pets, Traveled with family
Liked: Staff & service
When we arrived at 10PM, the hotel and surrounding buildings were in the midst of a power outage. The hotel had emergency lighting and some portions of the hotel had normal lighting. We were traveling with our dog and had few options. The room we were assigned had some power and we decided to stay. The power came on during the night. The front desk staff were as helpful as they could be given the available options. We were offered a discounted rate for the inconvenience of dark hallways and no elevator service. It should be noted that this problem was outside of the control of the hotel staff. Breakfast in the morning was above average.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean spacious room, very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Diane

Traveled with family
Disliked: Cleanliness
Clogged bathtub, breakfast was not that good and cold, could hear traffic outside
Stayed 3 nights in Jun 2024

6/10 Okay

Rob

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortably dirty
Stayed 1 night in Jun 2024

10/10 Excellent

dorothy

Stayed 2 nights in Jun 2024

10/10 Excellent

Arionna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and very nice!
Stayed 1 night in Jun 2024