Homewood Suites by Hilton Kalamazoo-Portage

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Kalamazoo-Portage

Terrace/patio
In-room safe, desk, travel crib, free WiFi
Lobby
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
500 Trade Centre Way, Portage, MI, 49002
  • Wings Event Center
    ‪6 min drive‬
  • Western Michigan University
    ‪7 min drive‬
  • Kalamazoo College
    ‪8 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

King Suite, Accessible

  • Sleeps 4
  • 1 King Bed

King Suite, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

King Suite, Suite

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible

  • Sleeps 8
  • 2 King Beds

Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

King, Studio, Accessible

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

King, Studio, Accessible, Bathtub

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

King, Studio

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Kalamazoo-Portage

3-star hotel in Crossroad Park
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Kalamazoo-Portage offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Homewood Suites by Hilton Kalamazoo-Portage features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Homewood Suites by Hilton Kalamazoo-Portage is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage Hotel
Homewood Suites Hilton Kalamazoo-Portage
Hotel Homewood Suites by Hilton Kalamazoo-Portage Portage
Portage Homewood Suites by Hilton Kalamazoo-Portage Hotel
Hotel Homewood Suites by Hilton Kalamazoo-Portage
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton Kalamazoo Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel
Homewood Suites by Hilton Kalamazoo-Portage Portage
Homewood Suites by Hilton Kalamazoo-Portage Hotel Portage

Homewood Suites by Hilton Kalamazoo-Portage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 446 reviews
Rating 8 - Good. 110 out of 446 reviews
Rating 6 - Okay. 41 out of 446 reviews
Rating 4 - Poor. 19 out of 446 reviews
Rating 2 - Terrible. 27 out of 446 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Clean room and hotel
Stayed 1 night in Nov 2024

6/10 Okay

Paula

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Janel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel to stay at for work trip but front desk staff rushed me a bit and were a bit rude in general.
Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price- especially for Hockey Teams!
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with my previous stay, this hotel is a top location for us. Clean, quiet & excellent location. Look forward to our next stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and accommodating. The room was clean and a comfortable place to relax at the end of a busy day.
Stayed 2 nights in Nov 2024

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, staff & service, room comfort
The TV cut out…reception was bad. No clean coffee mugs. Used dirty coffee mugs were in the dishwasher, but there were no cleans ones anywhere.
Stayed 1 night in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Like pet policy.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night, but this is my favorite hotel in Portage. Rooms are big and have all the amenities one would need.
Stayed 1 night in Nov 2024

10/10 Excellent

Kerri

Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Stayed 2 nights in Oct 2024

8/10 Good

Mitch

Stayed 1 night in Oct 2024

8/10 Good

Urshanna

Liked: Staff & service
Crystal was a rockstar as we checked in!
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities & room. Great breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen sink faucet was broken and wobbly. Although shower had a grab bar floor was bathtub floor was slick. Needs roughed up for non slip
Stayed 2 nights in Oct 2024

4/10 Poor

Raymond

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The room doesn’t exist
When I booked my stay it was for a handicap room. When arriving to the hotel. The front desk stated there wasent a handicap room to reserve. Totally unacceptable. And I couldn’t do anything about it
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 2 nights in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet property; easy highway access.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
We booked 2 king rooms and upon checking in, we were given 1 king room and 2 queens in the other room. When asked, the front desk clerk said it was changed the day prior by them. We got no notification and they would not give us the room we had booked. She stated that I would need to stop down the next morning to speak with the manager. I stopped to speak with her and she would not come out from her office. I gave them my phone number so I could speak with her and as of 3 days later, I still have not received a call. I was told by the clerk in the morning that if a room is booked through a third party, that room can be changed at their discretion to give to someone booking directly. Some small things were there was no ice bucket in the room and only 1 fork. The staff are not polite if you don't book directly through them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tom

Traveled with family
Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelina, Union

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024