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Hospitality Inn

2.5 star property

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BBQ/picnic area
Desk, rollaway beds, free WiFi, bed sheets
BBQ/picnic area
Lobby
Lunch, dinner, brunch served; Indian cuisine

Reviews

5.4 out of 10

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant
$71
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
500 West Columbia Street, Kamloops, BC, V2C 1K6
  • Place, Thompson Rivers University
    ‪9 min walk‬
  • Place, Tournament Capital Centre
    ‪16 min walk‬
  • Place, Royal Inland Hospital
    ‪16 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Double Room

Desk, rollaway beds, free WiFi, bed sheets

Double Room

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room with 1 Bed

Desk, rollaway beds, free WiFi, bed sheets

Room with 1 Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (View)

Desk, rollaway beds, free WiFi, bed sheets

Double Room (View)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room with 1 Bed (View)

Desk, rollaway beds, free WiFi, bed sheets

Room with 1 Bed (View)

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hospitality Inn

Motel in West End
This motel features a restaurant, barbecue grills, and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Hospitality Inn offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of towels can be requested.

The motel offers a restaurant. Wireless Internet access is complimentary. This Kamloops motel also offers barbecue grills, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

Hospitality Inn has designated areas for smoking.

Koh-i-Noor - This restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Koh-i-Noor

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hospitality Inn Kamloops
Hospitality Kamloops
Hospitality Hotel Kamloops
Hospitality Inn Motel
Hospitality Inn Kamloops
Hospitality Inn Motel Kamloops

Reviews

Hospitality Inn Reviews

5.4

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 637 reviews
Rating 8 - Good. 112 out of 637 reviews
Rating 6 - Okay. 118 out of 637 reviews
Rating 4 - Poor. 116 out of 637 reviews
Rating 2 - Terrible. 198 out of 637 reviews

Reviews

2/10 Terrible

Brigitte

Traveled with partner, Traveled with pets
Never ever go here!!!!! The most disgusting place I’ve ever seen; mold, bugs, made us both gag. This place should be condemned.
Stayed 1 night in Jul 2025

4/10 Poor

Elaine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was quiet. Has a good view. Bathroom wasn’t cleaned well and there was no towels there. Room smelled like an ashtray
Stayed 1 night in Jul 2025

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay here unless you absolutely had to. Most of the rooms were boarded up, homeless druggies hanging around, the room was dirty, floor sticky, horrible smell inside. I knew I wasn’t picking the best hotel but I didn’t think it would be that bad.
Stayed 1 night in Jul 2025

2/10 Terrible

karima

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Water was not running, they said they will fix it but then it was dirty, can’t even take a a shower. Had to leave but Hotels.com refused to relocate us and we had to book last minute for our selves. Terrible experience with the hotel and with Expedia/Hotels.com.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Melissa, Edmonton

Traveled with family
Liked: Cleanliness, staff & service
I wish the office was open 24 hours for earlier check outs
Stayed 1 night in Jul 2025

6/10 Okay

Neil

Disliked: Amenities
Staff were very kind Property was run down. Needs a rebuild
Stayed 3 nights in Jul 2025

6/10 Okay

Rita Lynn

Traveled with pets
Disliked: Property conditions & facilities
I like the friendly people walking in the area. I like that people liked my dog:) i liked the price and especially low rate charged for having a pet -$11. The place is really old. Several buildings are no longer offered because they need a to be up graded, painted and probably rebuilt.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Property appears to be under some kind of renovation, but the room I had was in poor condition. The motel is set inside a group of abandoned motels and everything about it, except the staff is awful.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
We only stayed one night but the motel itself was a little run down. The room we stayed in was right beside what looked like a portion of the motel that had caught fire. The outside was blackened cinders on the back side of the room and the front was all boarded up and looked like it was condemed. The room was just "ok" it looked a bit patched together. 1. Bed was clean and comfy 2. Floors were a bit dirty and looked like it hadn't been vacuumed. 3. Bathroom was clean, however the bath mat had dirty foot prints on it so not sure it had been washed ever. The shower was only in working order barely. And the toliet made horrible noises after flushing. 4. Ac worked great 5. T.v and WiFi worked great. 6. Price was low but you get what you pay for. If your looking for a quick stay over for a night and you don't expect anything great then this is a fine motel. But if you have higher standards than a 2* then don't stay here.
Stayed 1 night in Jul 2025

4/10 Poor

Aisha

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was extremely dirty. There were stains on the walls, it smelled like stale air and cigarettes. Also, some if the outlets didn't work, including the ones in the bathroom. There was mouse droppings in the draws of the tv stand. There was clumps of hair and blood stains on the bed sheets. The curtains had holes in them. There was garbage under and around the bed. The tub and shower curtain were filthy and the stained. The bathroom vanity was covered in cobwebs and sand on the counter. The housekeeping/maintenance workers constantly smoked weed outside our room with other guests. There was broken glass outside the window all over the ground. The A/C was only held by duct tape on the wall, and the hotel floor looked like it had not been vacuumed and the bathroom floor was dirty as well. On a positive note, the front desk lady was very friendly, kind, caring, helpful, and was quick to get us at least new bedding and bathroom linen. She is definitely the heart of the place. I can't say the same for the maintenance/housekeeping staff. I feel like if she was fully in charge, the place wouldn't be so dirty. Other than that, the purpose of our stay was merely a place to sleep.
Stayed 2 nights in Jul 2025

4/10 Poor

Lewis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Abhinav

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown and neglected.
Stayed 1 night in Jul 2025

4/10 Poor

Janet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
BEWARE!!!! If your expectations are to have a clean room that is visually pleasing with good amenities, then don't stay here. The bathroom towel bar was held together with duct tape. The bathroom towels were two different colors and there was no facecloth. Every steel item in the bathroom was rusted. They had king sized sheets on a queen bed..
Stayed 1 night in Jul 2025

2/10 Terrible

Tawny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
You had to use the plunger everytime you used the toilet which sat in a cup of the last persons liquid, the rug was seriously stained, and old. Bathroom mildewed and black in most of the bathroom grout. The floor in the bathroom sqeeked/water damaged and sunk down, bathtub was black from degrade and dirt. Windows looked never washed. Food from the last person behind curtains. Safety lock missing on door. I understand old but you can still keep old clean and disinfected! I was truly disturbed.
Stayed 1 night in Jul 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
DESPITE the siding falling off the building and the questionable characters hanging around, we checked in, went to room, looked at mold in bathroom and at the grime on patio doors and floor, and left. Called Expedia and got a refund. We had a non-cancellable reservation. DO NOT BOOK THIS HOTEL.
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Traveled with family and small children, Business traveler
Disliked: Property conditions & facilities
Mold everywhere, towels stunk, room was dirty. I could not let my kid touch anything in the room or go in the bathroom.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nanci

Traveled with group
Disliked: Amenities
We didn’t stay. Got a refund and went elsewhere. For $162 it was disgusting. Fur and feces on the carpet. Sheets didn't look fresh.
Stayed 1 night in Jul 2025

2/10 Terrible

SUSAN

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolute worst ! Stay away

This slum hotel in Kamloops was absolutely appalling. It was so dirty, run down, in ill repair with one ground unit showing fire damage. The pictures and reviews are completely false. The pool had no water, (July) The only thing this hotel has going for it is a prime view location. It is too bad they don’t appreciate it by making this a decent hotel. Cobwebs, moths in room, dirty carpets, floors, corners, bathroom faucet loose, grimy shower, Glass was cracked and broken in art pictures on wall. Dog poo in grass, broken laundry equipment in plain view at check in. List goes on and on. This hotel should be condemned and will be contacting the City of Kamloops to do so. Hotel.com needs to vet the hotels much better and decline having these slum hotel/Inn advertised on their sites.
Moths and cobwebs
Broken laundry equipment near front of building check in area
Fire damaged unit
Other areas in disrepair
Stayed 2 nights in Jul 2025

8/10 Good

Gaurang

Liked: Staff & service
Good property as compared with this price range
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

2/10 Terrible

Gina

Stayed 1 night in Jul 2025

2/10 Terrible

Rick

Disliked: Cleanliness, amenities, property conditions & facilities
Bath tub black mould,Bottom of tub black, toilet won’t flush. Fridge door won’t shut. Walls with grease spots. Smelled horrible. The nice picture they show outside patio door weeds and brown grass and lots of dog poop. I had to leave. They would not give me a refund. I complained to Expedia got me one night rebate instead of 3. The pictures on your certainly depicted something entirely nicer. For 1st Time using Expedia what a shock
Stayed 3 nights in Jul 2025

2/10 Terrible

Jesse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are extremely misleading. Dirty and unsafe.
Stayed 1 night in Jul 2025