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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Indoor pool
Front of property
Buffet
Lobby
Pillowtop beds, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Air conditioning
$73
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
4025 Walters Street, Merritt, BC, V1K 1K1
  • Place, Nicola Valley Memorial Arena
    ‪2 min drive‬
  • Place, Merritt City Hall
    ‪2 min drive‬
  • Place, Nicola Valley Art Centre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(16 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 204 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Quality Inn

Merritt hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Quality Inn offers 56 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are indoor/outdoor hot springs open between 10:00 AM and 9:00 PM. The temperature in the hot springs is set to 104°F.
In addition to hot springs, Quality Inn features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Quality Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Quality Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Indoor/outdoor hot spring

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Hot springs open from 10:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Indoor/outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Hot springs access available from 10:00 AM to 9:00 PM

Property is also known as

Quality Inn Merritt
Quality Merritt
Quality Inn Hotel
Quality Inn Merritt
Quality Inn Hotel Merritt

Quality Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 304 out of 955 reviews
Rating 8 - Good. 384 out of 955 reviews
Rating 6 - Okay. 163 out of 955 reviews
Rating 4 - Poor. 69 out of 955 reviews
Rating 2 - Terrible. 35 out of 955 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town but a good distance from the Freeway and its noises! Nice pool clean suites and attractive setting. We will stay there again!
Stayed 2 nights in Aug 2025

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Friendly staff but unkempt

The staff was helpful and friendly, gave us a free upgrade when our first room smelled horribly of cigarette smoke. The condition of the hotel overall however was shabby and unkempt, the rock area around the patio was overrun with weeds. Interior doors didn't close, locks were broken or didn't work properly, paint peeling etc. Ice machine rarely had ice in it.
Stayed 3 nights in Aug 2025

6/10 Okay

Tabatha

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Best was comfortable. Room was good enough for a quick overnight stay. The pool needs some repairs. With some repairs it would be a very nice hotel. Breakfast was simple but tasty
Stayed 1 night in Aug 2025

6/10 Okay

kamalpreet

Stayed 1 night in Aug 2025

6/10 Okay

Aniko

We stayed 2 nights..it was ok. It may have just been our room but there were many little things that annoyed us. Toilet seat was not installed properly so I kept sliding around on it, the bathroom door kept hitting the corner of the vanity every time you opened and closed it (that’s how tiny the bathroom is).Part of the floor felt like it was breaking underneath, like it was lumpy to walk on. The full length mirror was installed crooked.( maybe that’s being picky?)On the first night invaded with moths outside the doors/walkways ( but that was cleared up by morning by what smelled like raid ). We really enjoyed the pool and hot tub. On checkout day we wanted to take one last dip in the pool before heading out. Checkout is not until 11 and pool is open at 9am so we have time. Unfortunately the pool was being cleaned and the man cleaning it arrived like 10 min before 9. We came back 9:30 still not done. Came back at 10 still not done. At this point it’s now too late for us. Now my understanding is if you know the pool is going to take an hour or how ever long it takes to clean. Why wouldn’t you start earlier and have it done for it opens at 9am. Guests have paid. So these services should be available to them. I also didn’t appreciate the housekeeper to be knocking on the door at 10 am when I had a sign on the door. We were getting our stuff ready. Checkout is at 11am. Felt like we were just being rushed out because she wanted to get started early to clean it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

8/10 Good

Keegen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Andre, Aridrie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and proximity to high way.
Stayed 2 nights in Jun 2025

6/10 Okay

Bonita

Traveled with group, Business traveler
They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue. There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult. We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car. Our bathroom door didnt close, and the bed had a significant lean to it. Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Jul 2025

8/10 Good

Shelley

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kacper

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

erika

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First impression was good but when looked more shower was broken and dirty prints on shampoo and shower curtain. I ran water through the coffee maker 3 times and it would glcome back with some dirty flakes. Door lock was broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and decent location with a nice view of the valley. Super clean, and a fairly decent breakfast.definitely would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Marlys

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were excellent. Room was clean and comfortable. Recommend they add more disabled parking spots. There was only one. My husband had difficulty getting into and out of the vehicle because other parking spots were very small.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Pattabhi Ram

Traveled with family
Liked: Cleanliness, staff & service
Toilets and showers are older.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with professional staff. Loved it
Stayed 1 night in Jul 2025

6/10 Okay

Kerry

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Trina

Traveled with family
Liked: Property conditions & facilities
The office staff and kitchen food preparer were amazing and friendly. We asked one of the cleaning ladies for clean towels on our 2nd day and it took her 2.5 hours to bring them.
Stayed 2 nights in May 2025

6/10 Okay

Stephen

Traveled with family
Stayed 1 night in Jun 2025

4/10 Poor

tracy

Business traveler
For the price you pay i would expect a better tv only 32 in very few channels
Stayed 1 night in Jun 2025

2/10 Terrible

Terry

Stayed 2 nights in Jun 2025