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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk
Ballroom
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Lansdowne Village Shopping Centre
    2 min walk
  • Lake City Casino Kamloops
    3 min walk
  • Kamloops Museum and Archives
    5 min walk
  • Kamloops, BC (YKA)
    16 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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Pool
Hot Tub
Breakfast included
Parking included
3.9 out of 5, Good, (1330)
The price is $97
per night
$113 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star hotel in Kamloops City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and concierge services.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Plaza Hotel Downtown, Trademark Collection by Wyndham is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 8 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tumbleweeds Lounge

Things to do

  • Indoor pool (guest access)
  • Piano

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 370 out of 1284 reviews" "
Rating 8 - Good. 378 out of 1284 reviews" "
Rating 6 - Okay. 222 out of 1284 reviews" "
Rating 4 - Poor. 170 out of 1284 reviews" "
Rating 2 - Terrible. 144 out of 1284 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Blair

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again
Stayed 1 night in Sep 2024

4/10 Poor

John, Pictou

Traveled with family
Homeless people all around. A fight broke out on the street early morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Stevie

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Dirty, noisy, no extra towels and no response from staff.
Stayed 1 night in Sep 2024

4/10 Poor

Maureen

Disliked: Amenities
The carpet in the hotel is stained and needs to be vacuumed. My room was okay, but everything could be heard from the hallway and I was woken up several times from other guests talking in the hallway. The complimentary breakfast had no dairy alternative for the cereal and no gluten free aside from an orange. When I was booking I. I waited patiently for my turn as a guest was finishing booking. When it was my turn, the attendant started with my booking then asked the man behind me if she could help him. I intervened and asked that my service be completed. However, the service people were not rude, nor unfriendly. Nice location
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel we have stayed in. The check in staff was rude and aggressive. The property was filthy. The carpets throughout were disgusting. Furniture in the room was damaged, skirting was hanging off the wall and there was no soundproofing.Although breakfast was included, given the dirtiness around us we decided to eat elsewhere. Would certainly not recommend to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

TaNisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the whole stay and staff was so nice but just the parking was a little bit of a hassle other than that it was great ☺️
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre Marc Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome stay
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Peta, Haddonfield

Disliked: Cleanliness, staff & service
Tiny bathroom, TV difficult to use. Had to unplug to shut it off. Staff are not understanding, condescending when you are exhausted from the road. You are billed a second time even though reservation already paused. Poor
Stayed 1 night in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel. Parking was at a premium. We had to park two blocks away, outside. People sleeping outdoors around the parking lot was a bit disturbing.
Stayed 1 night in Sep 2024

10/10 Excellent

Tyrece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle, NANAIMO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nice, and used furnishings for the time period the hotel was built. The restaurant was very good for dinner. We had a few problems with our room where the tv did not work at all. Someone came to fix it, and when we tried to turned it on in the morning, again it didn't work. The only other thing I would mention is that no where on their web site do they mention that you have to pay for parking. If we had known we would have stayed at another hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Aleah

Stayed 1 night in Sep 2024

4/10 Poor

Tania

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

The breakfast was good. Very handy to everything. Comfortable bed. The hotel needs refurbishment.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff where super helpful and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

haichun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bilwada

Disliked: Property conditions & facilities, room comfort
Overall an average stay, room was clean but very small and not the most comfortable. Washroom was extremely tiny as was the shower, although very clean. Felt expensive for the tiny space with additional parking charges even when the parking was a couple minutes walk from the hotel itself.
Stayed 1 night in Sep 2024

6/10 Okay

April

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is very aged. States there is a gym but you get a pass to the YMCA, no gym on site.
Stayed 1 night in Jul 2024

6/10 Okay

Juergen

Traveled with partner
Liked: Staff & service
The parking was unacceptable. Two blocks away, unsecured and still a $8 charge.
Stayed 1 night in Sep 2024

6/10 Okay

Wisam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a efficient fast checkin by the staff
Stayed 1 night in Aug 2024

2/10 Terrible

Ravinder Kaur

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Worst Experience Ever - Despite Courteous Staff, Avoid This Hotel I recently stayed at The Plaza Hotel in Kamloops, and it was the worst hotel experience I’ve ever had. While the hotel staff was courteous and tried to be helpful, the property itself was extremely old and poorly maintained. Almost everything was broken or in disrepair—from the furniture to the fixtures. The room felt outdated and unclean, with broken appliances and a bathroom that desperately needed an upgrade. Despite the best efforts of the staff, the condition of the hotel made my stay extremely uncomfortable. For the price I paid, I expected a much better experience. I would strongly recommend avoiding this hotel. Save yourself the frustration and stay elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness
Nice
Stayed 1 night in Aug 2024