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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
40-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
$69
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Place, Sandman Centre
    ‪3 min walk‬
  • Place, Riverside Park
    ‪5 min walk‬
  • Place, Royal Inland Hospital
    ‪7 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(103 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

One-Bedroom King Suite - Non-Smoking

  • Sleeps 2

Queen Room - Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Twin Beds, Non-Smoking

  • Sleeps 2

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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

3-star hotel in Kamloops City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, concierge services, and laundry facilities.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Kamloops hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Victorian hotel also offers a vending machine, multilingual staff, and concierge services. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

The Plaza Hotel Downtown, Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner. Happy hour is offered.
Mulligans Virtual Golf - This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 418 out of 1435 reviews
Rating 8 - Good. 406 out of 1435 reviews
Rating 6 - Okay. 265 out of 1435 reviews
Rating 4 - Poor. 175 out of 1435 reviews
Rating 2 - Terrible. 171 out of 1435 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Roger

Hotel very tired but breakfast a bonus
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 3 nights in Aug 2025

10/10 Excellent

mitch

Liked: Cleanliness, staff & service, room comfort

Decent Hotel

Unique vintage hotel in the downtown strip. Nice location. Lots of dining options. Minor maintenance was lacking in our room.
Stayed 1 night in Sep 2025

10/10 Excellent

mitch

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a ton of character. They were kind enough to upgrade our room. Super cool golf simulator bar in the lobby. Definitely recommend
Stayed 1 night in Sep 2025

6/10 Okay

Jayda

Stayed 3 nights in Aug 2025

6/10 Okay

Shadina

Traveled with partner
Disliked: Staff & service
It was...meh. Breakfast was cold, even at 630am
Stayed 1 night in Sep 2025

2/10 Terrible

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t see that there wasn’t A/C at the hotel. And they should’ve said online and at the front desk there would be road construction right next door. They started at 6am. Our room was vibrating and was awful. I understand construction is necessary. But our room shouldn’t have been rented out as it was right outside our window. I would never have stayed there had I known that. The breakfast in the morning was cold. Eggs, French toast were all cold. Eggs were hard and cold. Couldn’t eat it. So disappointed. Wyndham has been generally good in the past. This was the worst experience we’ve had. Sorry we stayed there.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect for downtown Kamloops. Older but was very clean. Staff were amazing especially the lady at the desk and the staff at the restaurant. Easy wak to the Sandman Centre. The downtown area around the hotel is filled with little shops and I really liked the feel. Would stay again for sure.
Stayed 1 night in Sep 2025

2/10 Terrible

Charlene Sherry, Vancouver

Traveled with family
Disliked: Amenities
Horrible Manager Mohid He has 0 customer service and is very unprofessional Stay elsewhere!
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Because the parking lot beside the hotel was full, I had to park in an alternative lot. The directions the desk clerk gave me were confusing. First she tried to direct me down a street that was blocked off due to construction, then she tried to direct me the wrong way down a one way street. On my third time going to the desk for directions, she started to talk down to me. When I finally found the parking lot, she told me I had parked in the wrong spot and i had to go out for the fifth time and move my car. Since I paid a total of almost $250 for one night, I would have expected a lot more courtesy, and less attitude.
Stayed 1 night in Aug 2025

8/10 Good

Bradley, EDMONTON

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

MarkJover

Business traveler, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is old, considering it was built in 1920s if I am not mistaken. But the staff and food make up for it. It's not also one of the ideal place to stay in Kamloops, lots of homeless people stay in the area which makes you feel unsafe and your car unsafe. But the service and the breakfast is superb. If you are a breakfast kind of person, this hotel is one of the best place to book. I will book again in the future.
Stayed 1 night in Aug 2025

4/10 Poor

Cory

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Parking is a huge issue. They have two rows of parking for about 20 cars. If you cant find a spot there you have to go a block and a half away to park. If no parking there you have to find your own parking. Yet they charge you $8 a night regardless. They have pay parking next door that costs an arm and a leg but more convenient than walking a block and a half with your stuff. Elevator takes forever, only fits 3 or 4 people. Pub on site is not great. Feels dirty and food options limited. Rooms are extremely small. Bathroom slightly bigger than a closet. Shower is like a phone booth, no room to turn, no shelves for shampoo, soap etc. Just all around an old beat down hotel. Would not recommend.
Stayed 4 nights in Aug 2025

4/10 Poor

Richard

Traveled with partner
Disliked: Amenities
The bathroom was very small. WIFI was not reliable. Parking was 2-3 blocks away. Housekeeping was unavailable for replacement of towels. The downtown area did not feel safe with many people who looked like addicts on the streets around the hotel. There seemed to be a heavy police presence though.
Stayed 2 nights in Aug 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Bishakha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite small. The bathroom only had a shower (no tub). There was no counterspace in the bathroom. Also, there was construction right next to the building. Otherwise, the hotel had a nice charm. Very clean. Had to pay for parking, but got two free drinks at the hotel restaurant. Overall, a good experience.
Stayed 1 night in Aug 2025

6/10 Okay

Lenka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Carmen

Stayed 5 nights in Aug 2025

2/10 Terrible

Nouman

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor attitude and a lack of attention to our complaints about noise and hygiene. I will NEVER recommend this property!
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Terrible service - there was nobody at the front desk when we arrived, waited 20 min until somebody showed up. Stay away from this place.
Stayed 1 night in Aug 2025

2/10 Terrible

Brook-Lynn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When arrived there was pee all over the wall by the toilet, we had to have the front desk send someone up to reclean our room. The room looked nothing like the photos in booking, the room was extremely dark (only lamps, no ceiling lights) and was not the suite we were told we were getting either (we requested the one with the balcony for the layout of the room, and did not get it). The bathroom has literally no counter at all, made it extremely hard to get ready. Your knees hit the bathroom when sitting on the toilet. Outside is an extreme level of homeless people and addicts. We were approached by 5 different addicts within the first few hours right outside the hotel, one of which had just had a pool cue smashed into his face and blood everywhere. I would never recommend this location or hotel to anyone. Completely understand it is a heritage building, but they have no unkept on it at all. The lobby was the other thing that felt comfortable and clean. Only good thing I would say is the bed was comfortable and seemed clean.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Traveled with partner
Liked: Amenities
The hotel is right down town and on arrival the were many street people and junkies hanging around. I was very concerned about the safety of my car which was parked in the hotel lot next to the hotel. I had no issues the next morning. All the linings in the hotel were great
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Stayed 1 night in May 2025