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ASTORIA Hotel & Medical Spa

4.0 star property

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Photo gallery for ASTORIA Hotel & Medical Spa

Exterior
View from room
Panoramic Single Room, 1 Bedroom, City View | View from room
Food and drink
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
Vrídelní 92/21, Karlovy Vary, 360 01
  • Mill Colonnade
    ‪1 min walk‬
  • Hot Spring Colonnade
    ‪4 min walk‬
  • Elizabeth's Spa
    ‪12 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, 2 Twin Beds, City View

Superior Double Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room, 1 Bedroom, City View

Superior Single Room, 1 Bedroom, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Single Room, 1 Bedroom, City View

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Panoramic Double Room, 2 Twin Beds, City View

Panoramic Double Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Panoramic Double Room, 2 Twin Beds, City View

  • 194 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Bedroom

Comfort Double Room, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Comfort Double Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Panoramic Single Room, 1 Bedroom, City View

Panoramic Single Room, 1 Bedroom, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Panoramic Single Room, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room, 1 Twin Bed

Comfort Single Room, 1 Twin Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Comfort Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

ASTORIA Hotel & Medical Spa

4-star hotel in Karlovy Vary City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking, and spa services are onsite.
ASTORIA Hotel & Medical Spa offers 103 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. There are 12 hot springs open between 6:00 AM and 6:00 AM.
In addition to a full-service spa, ASTORIA Hotel & Medical Spa features an indoor pool and a sauna. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a library, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ASTORIA Hotel & Medical Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
ASTORIA Hotel & Medical Spa has a restaurant on site.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (CZK 500 per night)
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Tea Lounge Room

Things to do

  • 12 hot springs
  • 18-hole adjacent golf course
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park
  • On the riverwalk

Full-service spa

  • 12 hot springs
  • Aromatherapy
  • Hot springs open from 6:00 AM - 6:00 AM
  • Hot springs water temperature - 158 ºF
  • Hydrotherapy
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CZK 2500.00 per vehicle (one way)
  • Uncovered self parking fee: CZK 500 per night
  • Pet fee: CZK 1000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Hot springs access available from 6:00 AM to 6:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ASTORIA Hotel Medical Spa Karlovy Vary
ASTORIA Hotel Medical Spa
ASTORIA Medical Spa Karlovy Vary
ASTORIA Medical Karlovy Vary
Astoria & Medical Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel
ASTORIA Hotel & Medical Spa Karlovy Vary
ASTORIA Hotel & Medical Spa Hotel Karlovy Vary

ASTORIA Hotel & Medical Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 113 reviews
Rating 8 - Good. 49 out of 113 reviews
Rating 6 - Okay. 16 out of 113 reviews
Rating 4 - Poor. 8 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay, room was compact, but clean & modern. Spa was super, can understand what people have extended stays.
Stayed 1 night in Nov 2024

8/10 Good

Nonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Florian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay and visit this beautiful city. The hotel is right in the heart of the city.. best place Very nice, friendly and polite staff. Great service and awesome SPA! 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Doug

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Tywan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is well maintained and we had a very large room with a balcony and beautiful view. The breakfast was extensive and well prepared. The highlight of the trip was the reception staff who checked us in. He was by far the most hospitable, kind helpful and welcoming person I've ever met in all my travels. I would return to this hotel for this lovely human! Thank you form making a weekend break with a dear friend so memorable.
Stayed 1 night in Mar 2024

8/10 Good

Mekhribon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the shower in the room is very cramped, it is very difficult to turn around for a medium-sized dada
Stayed 5 nights in Apr 2023

6/10 Okay

Dilsad

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The location is perfect, room was clean and had a nice view. But these are not the things makes a good property. If you think about the price of the room, breakfast was not good at all. I didnt recognize while making res, check out time is 10, it really doesnt make sense and if you want until 12 which is regular check out for most of properties, they want you to pay for it. When we are checking in, we were faced with the same approach, we wanted to give luggage first, receptionist said c-in is at 2! They took our luggage ofcourse, but this is service industry and service is more important than anything else.
Stayed 1 night in Jul 2022

8/10 Good

Semen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 17 nights in Oct 2021

8/10 Good

Beata and Gilles

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

You have to pay for everything

Hotel is renovated, rooms are small but comfortable. Service could be better as for everything in this hotel you have to pay. It's medical spa 4* but you have to pay for slippers and bathrobes, swimming pool and steaming rooms. I understand that for spa treatments you pay but for basic pool or sauna you shouldnt, nor for slippers or bathrobes which are standard in other hotels. Breakfast is excellent and big choice..
Stayed 1 night in Sep 2020

8/10 Good

Beata and Gilles

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Orientated on making money, modern hotel

Hotel is renovated and rooms are modern. However, I found service at the reception not as nice as in the other hotels in Karlove Vary. It feels that the hotel is orientated on making money. They charge for everything, slippers, bathrobes even that they offer pool and spa facilities. Other 4 star hotels have slippers and bathrobes in their rooms as standard. Rooms are very small but modern. I found single bed big enough to sleep comfortable but short for tall person. Breakfast choice excellent. Prices for spa services very expensive.Excellent location.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Všechno bylo v pořádku, na recepci velice ochotní odpovědět na případné dotazy...
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

elsbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a relaxing and restoring stay. I wish we would have known to reserve treatments when we made hotel reservations.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 12 nights in Aug 2019

8/10 Good

Calum

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Karlovy Vary. Great sauna and pool, tasty buffet breakfast. Tearoom is a nice touch, you can try different teas.
Stayed 1 night in Jul 2019

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a pain, and so is finding this place!!!!
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We were only going to stay one night but ended up staying three. They were very friendly and helpful to us.
Stayed 1 night in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

It was great
Stayed 1 night in Apr 2019

10/10 Excellent

MM, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in spa center, good breakfast, nice tea room, reliable wifi, friendly staff.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel in the center of Karlovy Vary, very convinient
Stayed 10 nights in Sep 2018

6/10 Okay

Natalie, Hopkins

Disliked: Staff & service, room comfort
It is old 3 star hotel with no AC. The location is perfect , everything is close. The breakfast is good and tearoom is very pleasant. The team was friendly and you can have nice big variety medical treatment inside and mineral water outside .
Stayed 15 nights in Sep 2018