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Grandhotel AMBASSADOR National House

4.5 star property

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Photo gallery for Grandhotel AMBASSADOR National House

Front of property - evening/night
Indoor pool
Lobby
Reception
Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Parking available
  • Air conditioning

Explore the area

Map
T. G. Masaryka 1088/24, Karlovy Vary, 36001
  • Elizabeth's Spa
    ‪3 min walk‬
  • St. Peter and Paul Orthodox Church
    ‪11 min walk‬
  • Mill Colonnade
    ‪14 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Suite

Tower Suite | Minibar, in-room safe, desk, iron/ironing board

Tower Suite

  • 646 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

  • 248 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

Grandhotel AMBASSADOR National House

4-star Karlovy Vary hotel with 2 bars/lounges
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, 2 bars/lounges, and a sauna.
Grandhotel AMBASSADOR National House offers 83 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Grandhotel AMBASSADOR National House features an indoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Karlovy Vary hotel also offers a nightclub, spa services, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Grandhotel AMBASSADOR National House has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Julius Zeyer - This restaurant specializes in Regional cuisine.
Room service is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 11 for adults and EUR 11 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Julius Zeyer

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 11 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel
Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Grandhotel AMBASSADOR National House Hotel
Grandhotel AMBASSADOR National House Karlovy Vary
Grandhotel AMBASSADOR National House Hotel Karlovy Vary

Grandhotel AMBASSADOR National House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 305 reviews
Rating 8 - Good. 115 out of 305 reviews
Rating 6 - Okay. 35 out of 305 reviews
Rating 4 - Poor. 8 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shivesh, San Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful exterior. Lovely dining hall. Rooms were spacious and clean. Reception was friendly and helpful. Very close to the bus and train stations and walkable to rest of Karlovy Vary. I would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

hristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Tom

Stayed 2 nights in Sep 2024

6/10 Okay

Mindaugas, Mundelein

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Nice place, but not 4 star quality hotel. A/C is barely working. Felt like senior assisted living facility. Tiny pool, which used by individuals with skin problems, would never use it. A OK breakfast buffet, but I’d suggest to go somewhere else to eat. If you want to sleep at night, do not open the windows, it is loud. Other than that, it’s nice place to stay :-)
Stayed 3 nights in Sep 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience
Stayed 3 nights in May 2024

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome. Room was perfect. Loved it. The only issue we had was with a rude hostess at the restaurant attached to the hotel. Maybe she had a bad day, but she was far from welcoming. Other then that, super.
Stayed 2 nights in Sep 2023

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Gary

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We didnt like the older long hairedan at check in. Completely lazy, did not offer to help with bags or anything. If your bahs are heavy, good luck with the stairs if you get this man. Copied our passports for some reason too. Asked the other front desk help and they had no idea why, or where he put this vital info. And they charge for extras like hot water kettle to make in room coffee which there was none to begin with. The pillows were terrible so we asked for smaller pillows and they charged for delivery of these pillows that werent even smaller.. Bonus points for location only. Its a run down place for sure with no access to the room A/C. Its a set temp and not cool enough for July in Karlovy Vary. It was a heat wave! Stear clear, not worth the money.
Stayed 2 nights in Jul 2023

8/10 Good

Ivan

Stayed 1 night in Dec 2022

10/10 Excellent

NOORA

Stayed 2 nights in Oct 2022

10/10 Excellent

Rashid

Traveled with family and small children
It was good
Stayed 1 night in Aug 2022

10/10 Excellent

Jana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room bathroom. Very friendly and helpful male receptionist on check out with excellent english skills.
Stayed 1 night in Aug 2022

10/10 Excellent

abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Roksana

Traveled with family
Disliked: Staff & service, property conditions & facilities

TERRIBLE

Staff unavailable when calling reception !!!!!!! they don't even call back ! No coffee maker in the room and Breakfast don't start until 8 am!!!!!!!!!!!!!!!!!!!!!! we had to leave at 5:30 am to catch our Bus back to Prague and I did mention it to the reception guy ( with better English ) the day before ! on the darling morning of our departure , a female receptionist with bare understanding of English and perhaps worst Desk skills tells me that I OWE over 5200 Koruna ( total cost of our stay)!!!! Even after repeatedly mentioning to her that the amount have been paid MONTHS ago view Hotel.ca she kept pointing to the stupid bill that she printed and requesting the total amount ! I showed her my internet hotel.com bill history and told her that the amount has been paid and she then proceed by saying that the amount is for stay and Spa ( minimal English / just saying " you pay this amount & you used spa)!!!!!!! Frustrated , I told her that I was not going to wait all day for her to figure out her error and I had a bus to catch ( hoping she could understand ) and told her that I'm NOT going to repay her the money and left !!!!!!!! absolute disaster . DO NOT GO THERE !!!!!!!
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service

R Review

A nice enough property but the climate control in the room did not work, flat pillows, poor bedding, Wi-Fi did not work. It is a grand property they should invest a bit to ensure customers have a good night's sleep. Service and breakfast were good.
Stayed 1 night in May 2022

8/10 Good

BEZALEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MARINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional hotel which is very charming, friendly staff,good breakfast
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend. The heating was not working properly in our room and we were offered no solution.
Stayed 2 nights in Oct 2020

10/10 Excellent

Gianfranco, Prague

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during our stay in this lovely hotel in the city center. Amazing location, professional staff and the building itself worth a visit.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stinking old hotel.. long queue at reception.. no stay in future
Stayed 1 night in Aug 2020

10/10 Excellent

LuisML, Prague

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommended! Visit the hotel with my wife, my 20-month-old baby and my Chihuahua dog. They treated us super well, great detail to let us in before 2 pm, for our baby. Thank you very much!
Stayed 2 nights in Jul 2020