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Grandhotel Pupp

5.0 star property

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Photo gallery for Grandhotel Pupp

Exterior
Premier Suite front view (Wellness access) | View from room
Meeting facility
Restaurant
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
$167
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
Mírové námestí 2, Karlovy Vary, 360 01
  • Place, Hot Spring Colonnade
    ‪5 min walk‬
  • Place, Mill Colonnade
    ‪8 min walk‬
  • Place, Elizabeth's Spa
    ‪16 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪9 min drive‬

Room options

View all photos for Modern Room front view (Wellness access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Studio forest view (Wellness access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Modern Studio front view (Wellness access)

9.6 out of 10
Exceptional
(7 reviews)
  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Modern Room forest view (Wellness access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Modern Room forest view (Wellness access)

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room forest view (Wellness access)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room forest view (Wellness access)

8.4 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room front view (Wellness access)

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room front view (Wellness access)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Suite front view (Wellness access)

9.8 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Depandance Pupp Quisisana double Room (Wellness access)

9.2 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Depandance Pupp Quisisana Suite (Wellness access)

9.4 out of 10
Exceptional
(18 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room forest view (Wellness access)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room front view (Wellness access)

Classic Room front view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Suite front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Grandhotel Pupp

5-star Karlovy Vary hotel with coffee shop/cafe
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandhotel Pupp offers 228 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Grandhotel Pupp features a full-service spa, 2 hot tubs, an indoor pool, and a health club. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a sauna, a library, and a terrace. Onsite parking is available (surcharge).

Grandhotel Pupp is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Grandrestaurant Pupp - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bechers Bar - This cocktail bar specializes in international cuisine and serves dinner only. Open daily.
Club Mala Dvorana - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Cafe Pupp - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CZK 500 per night)
  • Valet parking on site (CZK 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CZK 550 for adults and CZK 375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 1500 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CZK 4750
  • Christmas Eve (December 24) Gala Dinner per child: CZK 4750 (from 3 to 18 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CZK 10375
  • New Year's Eve (December 31) Gala Dinner per child: CZK 10375 (from 10 to 18 years old)
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 550 for adults and CZK 375 for children
  • Self parking fee: CZK 500 per night
  • Valet parking fee: CZK 500 per night
  • Pet fee: CZK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Reviews

Grandhotel Pupp Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 698 out of 1011 reviews
Rating 8 - Good. 208 out of 1011 reviews
Rating 6 - Okay. 67 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

Reviews

10/10 Excellent

Jan, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay here from Prague. Took the Flixbus round trip. Incredible hotel. Liked everything about it.. massages in the afternoon. Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Xiaodong, Flower Mound

Stayed 1 night in Jun 2025

4/10 Poor

Dalal

Liked: Staff & service
Disliked: Cleanliness
For a five star hotel you expect the room to be spotless but i found mould in the shower and the fridge wasn’t clean and they told me my room had a forest view there was no forest the only thing i could see is the rooms at the other side of the hotel and the hand towel were stained … and i had to walk to another reception to go to the spa … for me it was over rated.
Closer pic of the mould
Mould in the shower
The forest view
Stayed 1 night in Jun 2025

10/10 Excellent

Dalibor

Liked: Cleanliness, property conditions & facilities
Magnificent property , A'
Stayed 2 nights in Jun 2025

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Allee

Liked: Cleanliness, staff & service, property conditions & facilities
Our visit was during June and the outside temp was 86. But the a/c had not been turned on in the hotel for the year. Luckily the windows open for some relief.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in center of it all. The area around the hotel is loaded with shops and amazing restaurants along the river. The pool and spa were fantastic. Great service and accommodating people.
Stayed 3 nights in Jun 2025

8/10 Good

Yarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but the air conditioning was not existent so we had to open a window.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Stayed 1 night in Jun 2025

8/10 Good

Lillyann, Toronto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely hotel, great dining for dinner and breakfast. Massage was very good. However the rest of spa services were disappointing… the whirlpool was not hot … and the pool environment was not up to the standards one would expect from A hotel of this calibre.l… not very attractive.
Stayed 3 nights in Jun 2025

10/10 Excellent

francis, pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing in its architecture and style. It is like stepping into another time to a more elegant way of living. The staff is excellent, they went out of their way to make our time special. The concierge, Tomaz, went out of his way to help us find my family’s home here in the Czech Republic. We highly recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Hyun kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jun 2025

2/10 Terrible

Daniela

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Dusty hotel with snooty employees, without room service
Stayed 2 nights in May 2025

6/10 Okay

maysoon

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Even its huge property and there were wellness spa There are a lack of offering drinking water The only provide the room with one sparkling water bottle in check in
Stayed 2 nights in Jun 2025

6/10 Okay

maysoon

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Lack of drinking water
Stayed 1 night in Jun 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful classic hotel

Beautiful hotel in a pretty little town . This hotel you need to get the expensive room . You can always make more money . They have a spa area (free) ,there was a big breakfast ,an air of class everywhere. Karlovy Vary is a place you'll probably only go once . do it right ,stay here.
Stayed 2 nights in May 2025

10/10 Excellent

Tamari

Stayed 3 nights in May 2025

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spectacular property in a stunning location. Dining staff were excellent, but felt others were somewhat ‘selective’ in their attention and efforts.
Stayed 3 nights in May 2025

8/10 Good

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Vassilios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Johann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff a bit unfriendly.
Stayed 4 nights in May 2025

10/10 Excellent

Sunghyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025