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Luxury Spa Hotel Atlantic Palace

5.0 star property

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Superior Suite | Terrace/patio
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Miscellaneous
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Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trziste 37/23, Karlovy Vary, 36001
  • Hot Spring Colonnade
    ‪1 min walk‬
  • Mill Colonnade
    ‪4 min walk‬
  • Elizabeth's Spa
    ‪16 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Terrace

Deluxe Apartment, Terrace | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Apartment, Terrace

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Living area | LCD TV

Superior Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Esplanade Carlsbad

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Housekeeping
4.3 out of 5, Excellent, (22)
The price is $84
per night
$99 total
includes taxes & fees
Apr 9 - Apr 10
Esplanade Carlsbad

About this property

Luxury Spa Hotel Atlantic Palace

5-star hotel in Karlovy Vary City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. A manager's reception is free. Other amenities include a sauna, spa services, and concierge services.
Luxury Spa Hotel Atlantic Palace offers 21 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, wellness and spa Atlantic. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Luxury Spa Hotel Atlantic Palace features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days.

This luxury hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Luxury Spa Hotel Atlantic Palace is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Wiener Restaurant - Onsite fine-dining restaurant.

Languages

Czech, English, German, Russian

Property amenities

Parking and transportation

  • Offsite parking available (EUR 20 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Sky Bar
  • Wiener Restaurant

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night
  • Facilities fee: EUR 10 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Atlantic Palace Hotel Karlovy Vary
Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace
Luxury Spa Atlantic Palace Karlovy Vary
Luxury Spa Atlantic Palace
Spa Atlantic Karlovy Vary
Luxury Spa Hotel Atlantic Palace Hotel
Luxury Spa Hotel Atlantic Palace Karlovy Vary
Luxury Spa Hotel Atlantic Palace Hotel Karlovy Vary

Luxury Spa Hotel Atlantic Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

EGK, State College, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, superb food.
Quite happy with our stay there, would recommend to families and friends.
Stayed 21 nights in Aug 2017

2/10 Terrible

cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surprise Downgrade
We booked the superior suite for my birthday. 50 sq meters, living room, huge terrace. We checked in and walked in to a basic room(25 sq meters) with a tiny balcony, no living room. I said this is wrong, I booked the superior suite. Reception argued, so I showed my reservation and told her I would contact hotels.com. Later she apologized and said there was a "technical error" and the room I reserved is not available. Why didn't the hotel email me and tell me that the room I booked was not available? Why did they accept payment, give me a huge downgrade, and hide it from me until I arrived? Anyway, I asked for a discount because of the surprise downgrade. They offered only a 5% return. What a joke! There's a mistake in the booking and the 5 star hotel makes the customer take a loss? There are major differences between the room I booked and the room I was given. We said the offer was insulting, keep the money and we will write you a review. They made various offers like an extra free night, or spa treatment, but refused to return more than 5% $. In the end they gave us a 20 minute bath, and put a small bottle of champagne in the room. While this is nice, what we asked for was a reasonable discount. For a hotel that is listed 5 stars, this is not 5 star honesty, service, or professionalism. They could have emailed us and told us that the room we booked is not available, but they didn't. They handled the mistake poorly and showed all the signs of a stingy hotel on a tight budget.

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AD., Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great location. Very clean hotel, rich modern design. Parking is $25 valley. Very friendly people. Average breakfast although they'll make omelete to order as well as espresso or cappuccino. Only 18 rooms, so expect the top floor restaurant not too busy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel
Whilst travelling alone I was very warmly welcomed.The staff were really helpful and friendly. The hotel is a good central location. Ideal base for the town with many Spa treatments available should you wish to partake. Room was luxurious. It also had a small balcony which I am sure would be lovely to sit on in the warmer weather.

10/10 Excellent

Melissa, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place
Beautiful hotel, location couldn't be more central, clean, spacious, friendly and helpful service, great breakfast. Checked all the boxes. We will definitely stay again next time we're in Karlovy Vary.

10/10 Excellent

Leah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquility and great service
My husband and I spent four nights in Karlovy Vary and were very pleased with our hotel choice. The hotel is located in the centre of the spa district, a stone's throw from the thermal springs and drinking fountains. The hotel offers medical consultations and spa treatments but we used it mainly as a base to explore the area. We stayed in a suite and the room was spacious, quiet and very comfortable. The shower was fabulous (no bath). The hotel breakfast was buffet style with plenty of choice and omelettes made to order. We didn't eat at the hotel restaurant for lunch or dinner. The best part of our stay was undoubtedly the impeccable service. Staff spoke excellent English and all were helpful and friendly. Petr in particular was a shining star of helpfulness and made us feel very welcome. If we have the opportunity to visit Karlovy Vary in future we would happily stay again at the Atlantic Spa Hotel.

10/10 Excellent

Martin, Los Angeles and London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
Beautiful room and gorgeous, large bathroom. What struck me first though was the friendliness and helpfulness of the staff immediately after walking through the door. The spa area is beautiful and perfect for melting away stress.

10/10 Excellent

Ian, Culcheth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great new hotel in KV
Everything was great from Check-in to Check-out. Very friendly staff throughout the hotel. Our room was amazing, bedroom, lounge, 2 balconies ! great views over Karlovy Vary

10/10 Excellent

Eija, Hki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyylikäs pieni hotelli
Bussi/juna-asemalta kävelymatka hotellille. Alakerran kaupassa merkkituotteita myynnissä. Hotellihuone hyvä ja siisti, en keksi mitään moitittavaa. Säilytystilaa oli kahdelle yli tarpeen, jopa vaatehuone. Kylpyhuoneessa kaksi lavuaaria, erillinen eteinen säilytystiloilla. Menisin ehdottomasti uudelleen. Aamupala hyvä.

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
отличный отель в центре города
Очень комфортный отель в центре Карловых вар, прямо рядом с главным источником. При заезде встречают, помогают с вещами, удобно организована парковка для авто - машину подгоняют к отелю по запросу. Внутри все действительно на 5 звезд, неплохой спа центр. Очень рекомендуем!

10/10 Excellent

Vlastimil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pohodový pobyt v centru KV
+ Přátelský personál + Pohodlí a čistota + Výborná snídaně - V den příjezdu nefungovalo WI-FI připojení k internetu

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

CYRIL, Angers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Hôtel super, propre, balcon sympa. Petit déjeuner très bon. Â deux pas de tout pour se balader. Calme. Personnel très gentil. Très bon séjour.

8/10 Good

Helmut, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxura Spa ist ein wenig übertrieben
Anfangsschwierigkeiten. Von Expedia war versprochen: Zugang zum Wellness-Bereich gratis, Mineralwasser auf dem Zimmer. Für den Zugang zum Spa wollte das Hotel 12 Euro pro Person, Mineralwasser gab es keins zur Begrüßung. Erst Anruf bei Expedia brachte Schwung in die Sache. Der Spa. Zugang war nun gratis. Der Spa Bereich hat zwei kleine Saunen, aber kein Schwimmbecken. Erst am vorletzten Tag wurden wir darauf hingewiesen, dass wir den Schwimmbereich im nahe gelegenen Hotel Olympic gratis benutzen dürften. Davon haben wir dann auch Gebrauch gemacht. Das FRÜHSTÜCKS-Buffet ist sehr reichhaltig, Schinken-Käse-Omlett wird frisch gemacht. Auch das Abendessen im Restaurant im 5. Stock ist sehr gut. Die Mitarbeiter sind alle hochmotiviert, sehr freundlich und die meisten können sich auch in Deutsch unterhalten. Leider ist Karlsbad a bisserl fad, jedenfalls Mitte Juli, wo das Kulturangebot gleich Null ist. Besonders enttäuschend war für mich das Casino (das zu den Casinos Austria gehört): Uralt-Spiele in den Automaten, keine Auszahlung auf Chip-Cards, sondern sie erfolgt immer durch das Personal. Einmal hat gereicht!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel Beste Lage Super Service Direkt neben der Haupt Quelle und direkt an der Kurpromenade Kein besserer Standort möglich Service und parken einfach super Frühstück reichhaltig und gut

10/10 Excellent

Janna, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
Allt var perfekt, det enda som skulle kunna förbättras är bredden på sängen,samt madrass och täcke.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage im Stadtzentrum.
Karlsbad mit seinen Sehenswürdigkeiten,seine historischen Gaststätten und Kneipen ist zu jeder Jahreszeit eine Reise wert. Die vielfältigen Einkaufsmöglichkeiten bieten für jeden Geschmack das Richtige. Ein Aufenthalt in einem guten Hotel ist für Karlsbad immer zu empfehlen.

8/10 Good

RUQING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alf, Pfalz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wochenend trip.zum ersten mal in karlovy vary,abgesehen von der baustelle neben dem hotel,eine zeitreise in 1900.leider war die bahn zum diana turm ausser betrieb.blick von jelenyskok super,besonders empfehlenswert ist die bar von grandhotel pupp super coctails super lifemusikband.

6/10 Okay

Harry

Liked: Cleanliness, property conditions & facilities
Hotelli siisti ja erittäin rauhallisella alueella. Henkilökunta ystävällinen itäsaksalaiseen tapaan. Aamiainen köyhän puoleinen. Parkkitilaa löytyy helposti hotellin läheltä.

10/10 Excellent

Ralf, Neuruppin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Betriebsausflug
Das Hotel würden wir auf jeden Fall wieder buchen. Es entsprach komplett unseren Vorstellungen. Leider täuschen manchmal Bilder einer Unterkunft, in diesem Fall war alles realistisch. Wir fühlten uns jedenfalls alle sehr sehr wohl.

10/10 Excellent

RA Max, Leipzig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis-Leistung Top Super Suite
Wir hatten eine Suite mit einem Top Preis-Leistungs-Verhältnis Frühstück war inclusive und vollkommen in Ordnung Parken kostete 500 Kronen pro Tag mit Parkservice - sehr freundlich Sehr freundlicher Empfang Küche (Abendbrot - kostenpflichtig): absolut nicht empfehlenswert - keine traditionelle Küche und die Qualität der angebotenen Speisen hatte nichts mit dem zu tun, was das Hotel glaubte vorzugeben. Das Bier war verfallen, Fassbier war alle (das in Tschechien!!!!), Scampies wurden angeboten, Shrimps serviert - essen sollte international sein aber ohne jede Qualität und für CZ Verhältnisse teuer.. Empfehlung : suchen Sie nach einem CZ Restaurant außerhalb des Shopping Streifens in Karlsbad - die Zeit der reichen Russen ist dort vorbei und Karlsbad ist wie ausgestorben je später es wird. In der Umgebung vom Jan Becher Museum finden Sie ordentliche Kneipen, Bars und Restaurants.. Das Hotel für sich gesehen (die Suite) war top. Die spa-Behandlungen sind alle kostspielig und fragwürdig ...