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Savoy Westend Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Savoy Westend Hotel

Savoy Suite | Terrace/patio
Sauna, steam room, hot springs, body treatments, hydrotherapy
Indoor pool, sun loungers
Property entrance
Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
Petra Velikeho 16, Karlovy Vary, 36001
  • St. Peter and Paul Orthodox Church
    3 min walk
  • Park Colonnade
    6 min walk
  • Zámecké Lázně
    7 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    21 min drive

Room options

Deluxe Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, individually furnished, desk

Superior Single Room

  • 260 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Minibar, in-room safe, individually furnished, desk

Apartment

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe

Minibar, in-room safe, individually furnished, desk

Deluxe

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually furnished, desk

Superior Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually furnished, desk

Family Suite

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony | Minibar, in-room safe, individually furnished, desk

Standard Room, Balcony

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Masaryk Presidential Suite

Minibar, in-room safe, individually furnished, desk

Masaryk Presidential Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Savoy Suite

Minibar, in-room safe, individually furnished, desk

Savoy Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, individually furnished, desk

Superior Room

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Minibar, in-room safe, individually furnished, desk

Panoramic Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Ensuite

Minibar, in-room safe, individually furnished, desk

Standard Double Room, 1 King Bed, Ensuite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Savoy Westend Hotel

5-star Karlovy Vary hotel with rooftop terrace
This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Savoy Westend Hotel offers 114 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 100-cm Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 24 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. There are hot springs/mineral springs on site.
In addition to a full-service spa, Savoy Westend Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 4 meeting rooms and limo/town car service. Event facilities measuring 2002 square feet (186 square meters) include a conference center. This luxury hotel also offers a spa tub, a sauna, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Savoy Westend Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Savoy Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Savoy Royal Restaurant - This restaurant specializes in international cuisine. A children's menu is available. Open daily.
Kings Club - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CZK 625 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CZK 675 for adults and CZK 375 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Kings Club
  • Savoy Restaurant
  • Savoy Royal Restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (2,002 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Built in 1897
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 100-cm smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 21:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 1200 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 675 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 6000 per vehicle (one way)
  • Covered valet parking fee: CZK 625 per day (in/out privileges)
  • Pet fee: CZK 1200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Savoy Westend
Savoy Westend Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Karlovy Vary
Savoy Westend Hotel Hotel
Savoy Westend Hotel Karlovy Vary
Savoy Westend Hotel Hotel Karlovy Vary

Savoy Westend Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 107 reviews" "
Rating 8 - Good. 32 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 3 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Leor, Alon Hagalil

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very unpleasant, cash only, outdated
Do not do this to yourself! This place is outdated, weird, and uncomfortable. Here is what we did not like: - You can only pay in cash, they are under some sanctions, or mafia or whatever, but they are quite aggressive at the end that you need to pay cash - Rooms are spacious and clean but need major update - sinks are cracked, beds uncomfortable - SPA is very outdated, feels more like hospital, got an overpriced massage that was weird, creepy and in not so clean and comfortable environment - Hotel is kind of dark everywhere, evenings feels really uncomfortable, there is nobody around, not lively at all - Overall, if you want to enjoy Karlovy Vary and be in a nice hotel, have decent SPA experience, and feel like you enjoyed your time there, this is absolutely not the hotel to go!
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Experience; CASH ONLY
My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a "salt cave". Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is beautiful and the staff were very nice !we enjoyed the spa and the room, but We had one problem in the room The AC wasn’t working and they sent us somebody to fix it but he couldn’t. When we ask for another room the lady said it was full and her solution to the AC problem was to open the window. We were very disappointed and couldn’t sleep because of the noise outside. Beautiful hotel but no AC.
Stayed 1 night in Jun 2023

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is beautiful they certainly made my daughter feel unwelcome at the spa area. The restaurant & front desk was lovely.
Stayed 1 night in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Spa needs an update . Staff was ok .spa schedule was complicated with spotty hours . Hotel staff was excellent . Breakfast buffet was outstanding .
Stayed 2 nights in Mar 2023

8/10 Good

Quentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Eduardo, Baden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal accommodation for a wonderful city

8/10 Good

James

Stayed 2 nights in Sep 2022

8/10 Good

Thomas

Stayed 1 night in Aug 2022

6/10 Okay

nooria

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Central
Stayed 1 night in Aug 2022

8/10 Good

Liv

Stayed 1 night in Jun 2022

10/10 Excellent

Brian, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

dikla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מפואר
מלון מקסים, מפואר. שידרגו אותנו לסוויטה ענקית. החניה במלון בתשלום 20 יורו. יש בריכה אחת במלון עם מים בטמפ' של 28 מעלות. ג'קוזי חם אחד ו 2 סאונות. מהמלון אפשר לצאת לטייל ביער, המרחק מהעיר בערך 10 דק הליכה. יש בקרבת המלון הרבה מסעדות.
Stayed 3 nights in Sep 2021

10/10 Excellent

Hendrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Wonderful hotel, great service and friendly staff. Elegant a true bohemian experience :-) wellness area perhaps needs a bit of improvement. Great location
Stayed 2 nights in Sep 2021

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Stephan

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a 5 Star facility
Definitely not 5 star. 3 to 3.5 star by North American or Western European standards. Staff at hotel and spa lacking desire to satisfy customer. No spa atmosphere at all more of a socialist era hospital/rehab centre. Spa receptionist will keep answering calls from other spa employees while you are trying to purchase treatments. Lots of things broken and out of order. Spa employees lack proper spa/customer service etiquette. Very little communication with clients. No real is effort is made to sell or explain treatments. We just gave up after 2 days and explored Karlovy Vary instead.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall was ok except the first night where we asked to be shifted to another terrible small room due to a leakage in our room, next morning I called the receptionist who offered me another room in different building, I refused and returned to my old room after it was repaired, for this I’m entitled for a refund of the first night room rate.
Stayed 3 nights in Nov 2019

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
The hotel is made of several villas, very nice resort. We came in February it wasn't well served and the nature wasn't splendid for sure. I think it's better to visit karlovy vary during summer time.
Stayed 1 night in Feb 2019