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Spa Hotel Schlosspark

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa Hotel Schlosspark

Comfort Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Restaurant
Indoor pool, sun loungers
Presidential Suite | Living area | Flat-screen TV
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Kolma 13 - 19, Karlovy Vary, 360 01
  • Church of St. Mary Magdalene
    3 min walk
  • Hot Spring Colonnade
    3 min walk
  • Market Colonnade
    4 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    9 min drive

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Comfort Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 753 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Economy Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Economy Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Spa Hotel Schlosspark

4-star Karlovy Vary hotel with restaurant
This hotel features a full-service spa, an indoor pool, and a restaurant. Free breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Spa Hotel Schlosspark offers 36 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open select days.
In addition to a full-service spa, Spa Hotel Schlosspark features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, spa services, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Spa Hotel Schlosspark has designated areas for smoking.

A complimentary breakfast is served each morning between 8 AM and 10 AM.
Spa Hotel Schlosspark has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (EUR 13 per night)
  • Limited onsite parking

Food and drink

  • Free breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 54.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 13 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 54.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Spa Hotel Schlosspark
Spa Hotel Schlosspark Karlovy Vary
Spa Schlosspark
Spa Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel
Spa Hotel Schlosspark Karlovy Vary
Spa Hotel Schlosspark Hotel Karlovy Vary

Spa Hotel Schlosspark Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.4/10

Cleanliness

6.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Big room (#405) with enough space for our 3 children, my wife and I. Three TV’s, so nobody fighting for channels LOL! Nespresso machine with pods, as well as tea available. One full bathroom; would be nice with additional 1/2 bath or another full bath for our 5-per party. Elevators on site, good for heavy luggage. Great breakfast buffet. Friendly staff. Great location with very nice views.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
A ostentatious option
The hotel largely lived up to its promise. A short uphill walk from the town centre, more gaudy than grand in appearance. The Presidential Suite is huge, with grand views over much of the town. Even so, there was no milk provided for coffee and you even had to pay for coffee pods from the mini bar! The gym was pathetic but the pool area was nice, small and seemingly recently renovated. The sauna is only on at night. VERY limited parking is available on-site (not suitable for huge vehicles) and I would suggest reserving in advance.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pia

Stayed 1 night in Jun 2023

4/10 Poor

Martin

Disliked: Staff & service
Mehr Schein als Sein :-(
Kein Parkplatz obwohl benanntKein Balkonzimmer, obwohl zugesagt. Kein Roomservice, obwohl Zeichen herausgehängt, während die Serviceleistungen auf dem Flur waren….. :-(( Beim Frühstück wurde einem das Geschirr bereits eine halbe Stunde vor „Ende“ weggezogen. P.S.: Massage war „natürlich“ auch nicht Buchhändler = alles ausgebucht…. => viel versprechen - wenig halten……
Stayed 2 nights in Aug 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

eva

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Výborné snídaně, ochotný a vlídný personál, dobrá poloha hotelu.
Stayed 3 nights in Aug 2020

2/10 Terrible

Annukka, Karkkila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible customer service
This is the worst hotel I´ve ever been to! The only good things about this place were the big room and the interior. The hotel was very hard to reach by car, because the streets are extremely steep and narrow. There was supposed to be parking space at the hotel, but all of the 4 parking lots were reserved (surprise) so we had to leave our car to a chargeable parking garage far from the hotel. And when we finally got to the hotel, there was no one at the reception so we had to wait for the check in for a while. Actually, the reception and the lobby were empty most of the time. And there was only one employee who spoke English, the others didn´t understand a word. If someone happened to be laying behind the reception desk, they didn´t greet us - not what I would expect from a 4 star hotel. The breakfast was mostly meat and sweet pastries. As a vegetarian I would like to have more healthy options. The only vegetable was tomatoes with onions - again I was expecting more. The Spa was also very disappointing: there was only 1 lousy pool with cold water in it. And the sauna was of course for extra charge. This hotel will charge you for everything! For example, there was an electric kettle in the room, but they charged for every tee we drank (normally it´s incl. in the price). And they charged us 9 € extra because I decided to pay our bill in CZK (normally it´s cheaper to pay in CZK instead of €), so I left the hotel very angry. Please, do yourself a favour and choose another hotel!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens!
Alles bestens! Alles bestens! Alles bestens! Alles bestens!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes Hotel tolle Stadt.
Hotel ist vorwiegend auf Russische Gäste ausgelegt, sonst sehr schön.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage
Hotel liegt sehr Zentral. Freundlich, kurze Wege ins Zentrum. sehr schöner Überblick auf Karlsbad

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Super lage
Keinen Spaß Samstag und Sonntag eigentlich nicht für Wochenende

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
泊車要比錢，連茶包都要收錢，超計較。 除左景靚，房間整潔之外，都無咩特別吸引。泳池超細，同想像中的溫泉酒店完全唔同，只有spa就叫溫泉。哈哈，笑左。

6/10 Okay

Frank, Sachsen

Liked: Staff & service
Gutes Mittelklassehotel
sehr gut eingerichtetes Hotel mit dreisterne Frühstück Anfahrt sehr beschwerlich (steile enge Gasse) und Parkmöglichkeit sehr begrenzt;

4/10 Poor

Jens, København

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ringe spaforhold - gode værelser
Spapersonalet virkede som om de ikke gad at arbejde der, dette kom til udtryk i dårlig service, en time behandlinger der varede 45 min og i det hele taget havde man indtrykket af at de bare skulle blive færdige. Spa'en kan derfor absolut ikke anbefales, specialt når man tænker på hvor mange andre gode alternativer der er i byen. Hotellet som sådan var OK, værelserne var rene og store. Morgenmaden var ikke særlig god og kaffen var sur:) Alt i alt - vil vi nok vælge et af de mange andre fine hoteller en evt anden gang.

8/10 Good

KUAN-MING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美麗的小鎮旅錧
此旅錧坐落在小鎮中心教堂的山坡上，離鎮中心很近，旅錧乾淨舒適，很溫馨我們住二晚，感覺很好。值得一提的是櫃台介紹我們山坡上面的一家傳統捷克的餐廳，豬腳和肉串非常好吃，價格幾乎是山下的一半，所以我們吃了好多餐呢。推薦

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Dass Zimmer und die Aussicht sind einfach Traumhaft. Dass sehr freundlich und hilft sehr gut bei der Reise Planung weiter. Sehr empfehlenswert

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht für Geschäftsteisende geeignet
Das Hotel liegt am Ende einer Strasse mit 23% Gefälle. Die Dame an der Rezeption war ausgesprochen unfreundlich, als ich darum bat, den Wagen für mich 100 Meter rückwärts in die vorgesehene Parkbucht einzuparken. Auch an den folgenden Tagen brachte sie kaum eine Begrüssung über die Lippen. Das Frühstück wird erst ab 8 Uhr serviert, daher ist das Hotel für Geschäftsreisende nicht geeignet.

4/10 Poor

Peter, Regensburg,Deutschland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
"Schlosspark"
Nun, ich suchte vergeblich den "Park". Das Hotel liegt an einer 20%-Gefälle-off-rad-Kopfsteinpflasterstraße. Der Eingang schwer zu finden; nur ca. 4-5 Parkplätze. Das Hotel ist nagelneu saniert und die Zimmer sind schön. Wie lange noch?? Denn der Service ist sehr dürftig: Pool und Saune mußte man selbst anschalten und benützbar machen. Deutsch wird kaum gesprochen, Englisch gar nicht. Das Hotel ist in Schrift und Sprache auf Russen ausgerichtet. Frühstücksbuffet ist dürftig.