Element Houston Katy

3.0 star property

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Photo gallery for Element Houston Katy

Lobby
Property amenity
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
23653 Grande Centre Dr, Katy, TX, 77494
  • Times Square Entertainment
    ‪11 min walk‬
  • Main Event
    ‪18 min walk‬
  • Memorial Hermann Katy Hospital
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪45 min drive‬

Room options

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Element Houston Katy

3-star Katy hotel close to Katy Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and free use of bicycles. Housekeeping is available on request.
Element Houston Katy offers 143 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 3-star hotel have kitchens with microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Element Houston Katy provides a 24-hour fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. Complimentary uncovered self parking is available on site, along with a car charging station.

Element Houston Katy is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Element Houston Katy Aparthotel
Element Houston Aparthotel
Element Houston
Element Houston Katy Katy
Element Houston Katy Hotel
Element Houston Katy Hotel Katy
Element Houston Katy a Marriott Hotel

Element Houston Katy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 743 reviews
Rating 8 - Good. 127 out of 743 reviews
Rating 6 - Okay. 41 out of 743 reviews
Rating 4 - Poor. 40 out of 743 reviews
Rating 2 - Terrible. 42 out of 743 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caleb

Stayed 4 nights in Sep 2024

10/10 Excellent

zhuo

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was clean and comfortable and staff was nice. Breakfast was comparable to other offerings
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property allows pets. The property should dedicate a floor or more to not allow pets.
Stayed 1 night in Oct 2024

10/10 Excellent

Brendan

Stayed 1 night in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomeness
Stayed 2 nights in Sep 2024

6/10 Okay

Kristin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Plumbing had issues. Nice and rather new, however had maintenance issues. Front staff was not all that hospitable. Need better management.
Stayed 2 nights in Oct 2024

4/10 Poor

Crystal

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I booked a room that said 2 queen beds and a “double sofa bed”. We got to the room and it was 2 queen beds and a chair. I called the front desk and Sarah said that if we want a pull out couch, we would have to get a room with one King but would have to wait until the next day to see if they had any available because they were completely booked. I told her I would need a double queen and a Sofa bed but she said they don’t have any rooms like that. I called Expedia to try to get a refund to use at a different hotel because I have a family of 5. Expedia called Sara and she told them that we do have a pull out sofa bed. I had to then call her again so I could clarify and she back tracked and said if I do have a pull out couch then maybe I’m doing it wrong and she doesn’t have maintenance to show me how to do it. I felt lied to and Sarah seemed like she didn’t want to be bothered to do her job. She was on her phone when we came in and she didn’t tell me when breakfast was, I didn’t know if there was a password to the WiFi, and she told me to put my card in the card reader without letting me know how much would be put on hold. She told my husband we could talk to a manager the next day which was Sunday. The next day he went to talk to the man at the front desk and he let him know that managers are not available on weekends but he was great and moved us to the room I originally paid for.
Stayed 3 nights in Oct 2024

2/10 Terrible

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Jonanthan Harrington, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with our stay. Only recommendation is to improve breakfast selections.
Stayed 1 night in Sep 2024

10/10 Excellent

Mireya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Edmo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint. Room service. Stayed two nights. Upon checking into the room it was excellent. Next day, room service made the bed, cleaned both sinks. They did not empty the trash cans or leave us fresh coffee supplies. Minor, I know, but attrition to detail, even the little things leave lasting impression. Would we stay there again, Yes. A major plus was your fantastic mid day desk clerk. She could not have been more cheerful or helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely remarkable stay. Friendly staff. Exceptionally clean property and rooms. Shopping literally across the street. Just walkover! Satisfied!
Stayed 6 nights in Aug 2024

2/10 Terrible

kyle

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there after 9 hours of driving and was told I couldn’t check in because they were full even though I had a reservation. Had to drive all over Katy to find a room. Told me it wasn’t their problem that I could take it up with Orbitz
Stayed 1 night in Aug 2024

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn't ready Upon check in, but other than that.. staff were very friendly. I would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Stayed 5 nights in Jul 2024

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all awesome place
Room was nice and clean, breakfast was good. I would absolutely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Storm Retreat
The hotel overall was a good experience. We couldn’t check into our room until 530 so they upgraded us to a suite for the inconvenience. The room was nice. The sofa/sectional was a little uncomfortable, but the bed was comfortable.
Stayed 4 nights in Jul 2024