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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Exterior
Free daily buffet breakfast
Outdoor pool
Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Parking included
$98
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
21010 Katy Fwy, Katy, TX, 77449
  • Place, Andretti Karting and Games
    ‪3 min drive‬
  • Place, Typhoon Texas
    ‪5 min drive‬
  • Place, Katy Mills Mall
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,013 reviews
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Katy hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express & Suites Houston West - Katy by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston West - Katy by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 905 reviews
Rating 8 - Good. 183 out of 905 reviews
Rating 6 - Okay. 71 out of 905 reviews
Rating 4 - Poor. 38 out of 905 reviews
Rating 2 - Terrible. 48 out of 905 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 3 nights in Jul 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness
We stay at this property often since it is one of few that accommodates six people in one room. It is at a reasonable location, pretty close to IH-10. The staff were nice but our room phone was broken and there weren't enough towels for everyone in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Saline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Isabel

Liked: Cleanliness, amenities
The staff was amazing, but the rooms a/c did not really keep the room cool. The room felt very humid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lashundria

Traveled with family
Liked: Staff & service
I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, amenities
Great location and easy to check in. Staff were friendly and place was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 2 nights in Jul 2025

8/10 Good

Terri

Liked: Cleanliness, property conditions & facilities
It was clean, staff was nice, I’d definitely return. Lots of eating within the area, sheer convenience.
Stayed 2 nights in Jul 2025

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

This hotel was wonderful!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Aline

Stayed 4 nights in Jun 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very successful. The hotel was clean and comfortable and the staff very friendly. We are making it our go to hotel when visiting our family in Houston.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Latressa

Stayed 2 nights in Jun 2025

10/10 Excellent

Nitzia, Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the thi gs i was looking forward to was the hot tub/spa that was advertized. The hot tub is no longer a hot tub but a kid pool so i didnt get to enjoy it. I also had a little issue during check in but is somethjng thar was already mentioned to Expedia and hotel staff. Other than this, everything was good.
Stayed 6 nights in Jun 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
Older property- room & hallways smelled like pee- towels discolored & need to be changed
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night there was terrible. We were sleeping. I had several knocks and someone giggling the handle on the door several times freaking my son out. Then a phone call asking “if we lost a 2yr old” so I went down stairs and asked what was going on as to why so many knocks and phone calls freaking my son out and turns out a 2 yr old wandering the halls. Obviously wasn’t my kid they knew that right away and apologized so we left early after all that..
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibrahem

Stayed 2 nights in Apr 2025

2/10 Terrible

Percy, Occoquan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty and had hair everywhere.
Stayed 2 nights in Jun 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The best feature is location--super convenient in safe nice location We werent there much. Slept and left. Place was pretty clean. No recycling. Breakfast was hot but typical powdered eggs etc. Mediocre but you wont starve.
Stayed 1 night in Jun 2025

10/10 Excellent

Jermaine

Stayed 7 nights in Jun 2025

6/10 Okay

Tamrine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025