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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Reception
Free daily buffet breakfast
Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk
Exterior
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
21010 Katy Fwy, Katy, TX, 77449
  • Katy Grand
    ‪3 min drive‬
  • Typhoon Texas
    ‪5 min drive‬
  • Katy Mills Mall
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

Katy hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Holiday Inn Express & Suites Houston West - Katy by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Houston West - Katy by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 826 reviews
Rating 8 - Good. 175 out of 826 reviews
Rating 6 - Okay. 62 out of 826 reviews
Rating 4 - Poor. 33 out of 826 reviews
Rating 2 - Terrible. 46 out of 826 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Stayed 1 night in Apr 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Stayed 4 nights in Mar 2025

10/10 Excellent

KARMINA

Liked: Property conditions & facilities
Na
Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Disliked: Staff & service, amenities, property conditions & facilities
We booked our room through Expedia I had paid for it in advance. We had NO AIR CONDITIONING at all in our room, no fan, nothing! It was 78 and miserable. At 1:20 AM we called the front desk and they sent someone right away. He couldn’t fix it and they had no other rooms. I contacted Expedia to ask for a refund. They contacted the hotel. The hotel said no, not even an offer for a voucher for another stay. And, even though I paid through Expedia and I’m sure they got a cut of the money I paid, they said that they couldn’t offer me a refund either. Then what is the point of using Expedia? I will never use them or this hotel again!
Stayed 1 night in Mar 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue
Stayed 3 nights in Mar 2025

8/10 Good

tung

Stayed 4 nights in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really clean. Cook was great.
Stayed 1 night in Mar 2025

2/10 Terrible

Nyesia

Disliked: Cleanliness
DO NOT STAY HERE YOUR VEHICLE WILL BE BROKEN INTO!!! ME AND MY FAMILY WAS HERE FOR SPRING BREAK AND THOUGHT DUE TO IT WAS A NICE HOTEL OUR VEHICLE WOULD BE SAFE AS WELL BUT NOT! NOT ONLY OUR CAR BUT 5 OTHERS AS WELL! ACCORDING TO POLICE THAT AREA IS KNOWN FOR BREAK INS, THEIR THERE VERY OFTEN FOR THE SAME REASONS!! ALL THE HOTEL STAFF IS GOING TO SAY IS ITS A PARK AT YOUR OWN RISK THTS IT THTS ALL,, NO TYPE OF ACCOMDATIONS AT ALL! I WILL NEVER STAY AT THE HOLIDAY INN EXPRESS OR ANY OTHER HOTEL IN THAT AREA!!!!!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Okay but overpriced

Hotel breakfast was a highlight, and the hotel was "remodeled" but there are some flaws. Like TV is on side wall and you have to turn your head if you're in bed and the one chair is on same wall as TV. Shower head has really bad pressure. If you try to pay at hotel you'll have a hard time getting a copy of your receipt and charges!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

It’s good
Stayed 1 night in Mar 2025

8/10 Good

William

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of places to eat within short distance
Stayed 2 nights in Mar 2025

10/10 Excellent

Amberly

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean and family friendly! Definitely recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Isreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Felix, Ridgewood New York

Stayed 1 night in Feb 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

nimesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Julia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty water

The water was dirty
Stayed 1 night in Feb 2025

10/10 Excellent

YADIRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Felix, Ridgewood New York

Stayed 1 night in Feb 2025