See all properties

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    8 min walk
  • Burger Theory
    1 min walk
  • Smith Lands Station
    36 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 480 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • 336 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Katy

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1167)
The price is $77
per night
$88 total
includes taxes & fees
Jan 6 - Jan 7
La Quinta Inn & Suites by Wyndham Katy

About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

3-star Katy hotel walkable to Katy Mills Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 847 reviews" "
Rating 8 - Good. 183 out of 847 reviews" "
Rating 6 - Okay. 53 out of 847 reviews" "
Rating 4 - Poor. 41 out of 847 reviews" "
Rating 2 - Terrible. 49 out of 847 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Clean, comfortable, modern!! Definitely a 10!!
Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

6/10 Okay

Tenanile

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, you get what you pay for
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food options very limited, Food preparation just OK
Stayed 3 nights in Sep 2024

8/10 Good

Rodney, Rockport

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

10/10 Excellent

TJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, very quiet location near a major shopping center. So easy to get around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Jean-Claude, WALLINGFORD

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and well run. Greeted by staff in and out all the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

10/10 Excellent

Uzi

Coffee machine did not work and noisy from above late at night
Stayed 1 night in Aug 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very clean, and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

allan

Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redeemed
I was booked at another hotel that was awful. I left and looked up this one then booked a reservation. The staff was amazing. Hotel was clean, comfortable and a safe environment. I had an amazing experience and this is my new favorite place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, convenient to Katy Mills
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, the staff were extremely nice and helpful. The location of hotel was great , close to shopping areas, food and activities for my family and I. My family and I will definitely stay here again in the future. We all truly ENJOYED our stay here.
Stayed 2 nights in Jul 2024

6/10 Okay

Whitley

Traveled with family
Liked: Cleanliness
Not a good experience for us
Our stay was okay. Could have been much less stressful as it was a back to school vacation for the kids. My biggest problem was the hotel placed three pending transactions on my card. One was reversed on check in day, and one posted. But then on the day of checkout another pending transaction posted and placed the money in my bank account on hold. The manager had no idea and said it should release in a few days but I could not get a clear answer of why it happened in the first place. When we first arrived to the room, we sanitized, unpacked and went to the pool around 5 pm. Around 7 pm the lights went out in the building for about 3.5 hours. There was no bad weather or anything around us that should have caused this to happen. We were stuck in a hot room with children, soaking wet and bathing using our cellphone light with no estimated time of restoration. It was too much to pack up and move my family of 6 to another hotel so we set a time to wait before we moved to another hotel. The morning of check out, the plugs in the entire room were not working. My phone did not charge and we almost overslept past check out time.
Stayed 2 nights in Jul 2024

10/10 Excellent

LaTorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dustin

Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and enjoyable. Family friendly.
Stayed 2 nights in Jul 2024