SpringHill Suites Houston Katy Mills

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Houston Katy Mills

Lobby lounge
Down comforters, Select Comfort beds, desk, blackout drapes
Lobby lounge
Exterior
Outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Katy Mills Mall
    12 min walk
  • L & L Hawaiian Grill
    3 min walk
  • Smith Lands Station
    36 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    35 min drive

Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites Houston Katy Mills

3-star Katy hotel close to Katy Mills Mall
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpringHill Suites Houston Katy Mills features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 450 square feet (42 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites Houston Katy Mills has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 11 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
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Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 744 reviews" "
Rating 8 - Good. 204 out of 744 reviews" "
Rating 6 - Okay. 69 out of 744 reviews" "
Rating 4 - Poor. 41 out of 744 reviews" "
Rating 2 - Terrible. 29 out of 744 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easily assessable and staff very friendly. Room was spacious and clean. Couch in living area not comfortable. Issue with air conditioner not working properly. Set at lowest temp and would blow cool air, but would cycle off when room not at temp set. Not HOT in room, but too warm for sleeping comfortably.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ANGELINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not grilling…. Frying in Katy.
This was the worst room ever. Even after we complained we were told we could a full refund if we called hotels.com. They did their best but the hotel lied. Our room was 101°. There was no AC running. This was on the third floor. We checked out at 7am to just get out of there. Will never be back because of the lies and failure to make sure we were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 7 nights in Jul 2024

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill suites are a good stay. My children love the area, so that matters. Facilities and room are always clean and smelling good. Sleep is peaceful cause it's quiet. Housekeeping should make sure the occupied rooms are stocked with toiletries and towels, that's my only complaint. Front Desk usually helps out with that if you go down to request it and they're all very nice and attentive. Other than that nice area and nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Danyel

Stayed 7 nights in Aug 2024

6/10 Okay

Karen

Better hotels in the surronding area for similar prices
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience!
Stayed 1 night in Aug 2024

8/10 Good

Julie, Round Rock

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean rooms
Stayed 12 nights in Jul 2024

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Small lobby and spacious rooms
Stayed 2 nights in Jul 2024

6/10 Okay

NILDA A, Fulshear

Business traveler, Traveled with partner
Disliked: Cleanliness
Bathroom of assigned suite was not properly clean. Bathtub, shower liner NOT clean. Shower liners should be replaced after each guest leaves. These were dingy and brown. Tub and sink had rust stains. Toilet under rim filthy and downright nasty. Carpet of on floor old and should be replace. Overall facility should be renovated
Stayed 3 nights in Jul 2024

6/10 Okay

Patricio

Stayed 7 nights in Jul 2024

6/10 Okay

barry

Traveled with family
Disliked: Amenities, property conditions & facilities
Lovely staff but constantly plagued with noise at night, even after informing help desk Also television channels were not working properly some of the time
Stayed 7 nights in Jul 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

navanit

Stayed 1 night in Jul 2024

6/10 Okay

Carlandrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One time stay
The wifi didn’t work. And when I asked one of the front desk staff where the ice machine was, he told me the second floor, saw me go to the elevator but didn’t tell me the elevator wasn’t working. I didn’t find that out until I overheard him telling someone else. There were also fleas in my room.
Stayed 1 night in Jul 2024

8/10 Good

Katherene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Pauline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacay
The hotel was very clean and very accommodating! Enjoyed the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed here in the past and this stay was a big improvement from the last. Very friendly, helpful staff and room was well maintained
Stayed 5 nights in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024