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SpringHill Suites Houston Katy Mills

3.0 star property

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Photo gallery for SpringHill Suites Houston Katy Mills

Lobby
Lobby
Exterior
Reception
Down comforters, Select Comfort beds, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Typhoon Texas
    ‪8 min walk‬
  • Katy Mills Mall
    ‪10 min walk‬
  • Katy Park
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (997)
$132 nightly
The price is $132 total
includes taxes & fees
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About this property

SpringHill Suites Houston Katy Mills

3-star Katy hotel close to Katy Mills Mall
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpringHill Suites Houston Katy Mills features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 450 square feet (42 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites Houston Katy Mills has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 11 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
SpringHill Suites Katy Mills
SpringHill Suites Katy Mills Houston
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 793 reviews
Rating 8 - Good. 213 out of 793 reviews
Rating 6 - Okay. 73 out of 793 reviews
Rating 4 - Poor. 43 out of 793 reviews
Rating 2 - Terrible. 32 out of 793 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shonterra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean, easy check-in/check-out, good free breakfast, nice staff, good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little getaway

Great place to relax. Very comfortable bed. Breakfast was average. Staff was very helpful and friendly. Lots of eating establishments nearby and within walking distance of Katy Mills mall.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Bad Breakfast Experience

The stay was good; however, the breakfast area wasnt cleanly or continually stocked. When I asked for someone to clean the tables they came and when we requested more hashbrowns they brought more. My husband had to add water to his waffle batter so he could make himself some waffles.
Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete Mistake

Worst place I have ever stayed. Besides the TV, nothing worked in the room, including the plumbing. Unable to take showers our entire stay. Was lied to about getting a refund by both the Hotel and Hotel.com. Will never use either service or hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

6/10 Okay

Stella

Traveled with family
Liked: Room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Amanda, Corpus Christi

Stayed 1 night in Mar 2025

6/10 Okay

Nancy

Business traveler
Liked: Staff & service
Disliked: Room comfort
The property is satisfactory. Room was clean enough and the bed was great with comfy linens. There was essentially no hot water. Water would not heat up beyond tepid.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Checked family in the hotel and it exceeded my expectations. Family was comfortable throughout the entire stay. Will be booking again here int he future
Stayed 2 nights in Feb 2025

10/10 Excellent

Keon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gregory B, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay for two weeks...too bad the weather was bad.
Stayed 13 nights in Feb 2025

8/10 Good

ROSI JANETH, Templeton

I did not feel safe !! A the time that stay there Police officer can looking for someone there!
Stayed 2 nights in Feb 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Feb 2025

10/10 Excellent

Khoa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, they were all super friendly and had great customer service. Wonderful place to stay with families that include children.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
The food was just ok.
Stayed 2 nights in Jan 2025

6/10 Okay

Sami

Traveled with family
Liked: Cleanliness
Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.
Stayed 5 nights in Dec 2024

8/10 Good

Phylis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Agar, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is a garantee !!
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Location is awesome and convenient! Loved the fact that it is in the middle of our shopping destination and a short walk from restaurants and shops
Stayed 1 night in Dec 2024