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SpringHill Suites Houston Katy Mills

3.0 star property

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Photo gallery for SpringHill Suites Houston Katy Mills

Lobby
Down comforters, Select Comfort beds, desk, blackout drapes
Exterior
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
2501 Texamati Dr, Katy, TX, 77494
  • Katy Mills Mall
    ‪12 min walk‬
  • Typhoon Texas
    ‪13 min walk‬
  • Katy Park
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Down comforters, Select Comfort beds, desk, blackout drapes

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, Select Comfort beds, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (920)
The price is $122
per night
$150 total
includes taxes & fees
Apr 9 - Apr 10
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

About this property

SpringHill Suites Houston Katy Mills

3-star Katy hotel close to Katy Mills Mall
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites Houston Katy Mills offers 69 air-conditioned accommodations with washers/dryers and complimentary newspapers. Accommodations are furnished with double sofa beds. Select Comfort beds feature down comforters. A pillow menu is available. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpringHill Suites Houston Katy Mills features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 450 square feet (42 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

SpringHill Suites Houston Katy Mills has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 11 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Houston Hotel Katy Mills
SpringHill Suites Houston Katy Mills
SpringHill Suites Katy Mills
SpringHill Suites Katy Mills Houston
Springhill Suites Houston Katy Mills Hotel Katy
Springhill Suites Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Katy
SpringHill Suites Houston Katy Mills Hotel
SpringHill Suites Houston Katy Mills Hotel Katy

SpringHill Suites Houston Katy Mills Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 760 reviews
Rating 8 - Good. 208 out of 760 reviews
Rating 6 - Okay. 72 out of 760 reviews
Rating 4 - Poor. 41 out of 760 reviews
Rating 2 - Terrible. 29 out of 760 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally right off of the highway. Good breakfast (free). Parking was never an issue. Although I could hear the ppl in the room above me walking around I would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edward or Jami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. In walking distance to Denny’s.
Stayed 4 nights in Nov 2024

10/10 Excellent

GUL AMAN

Stayed 3 nights in Nov 2024

2/10 Terrible

Kassandra

Traveled with family and small children, Traveled with family
Terrible customer service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
cleaning service was not done properly. presence of roach.
Stayed 7 nights in Nov 2024

4/10 Poor

Taryn

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Ugh
Unpleasant... pathetic service, breakfast, staff competence
Stayed 3 nights in Nov 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only for one night, two rooms. Everything overall was fine. Rooms were very comfortable, spacious and clean. Breakfast was decent, it was a basic buffet style set up.
Stayed 1 night in Nov 2024

10/10 Excellent

EYDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Tomas

This hotel is a good place to sleep. It was quiet at night and the room was comfortable. The breakfast was good every morning. If I’m ever in the area again I would stay at SpringHill Suites.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncomfortable and Limited Breakfast
Ughh. Rooms are uncomfortable- lighting is limited and there is no way to feel like the lights are on, just a few lamps in corners. Fridge is not cold. Had to go back and forth, upstairs and downstairs one night 3x because the room key didn’t work. Do not plan to eat breakfast here - they basically try not to serve anything edibl - for 3 days straight they had only bowls to eat from. This is a small hotel and there are not a ton of people - even early in the morning they were out of 2/3 hot items for a solid 20 min - no attendant, no coffee or hot water, no oatmeal, no yogurt. Basically dry cereal, muffins, and waffles were available.
Stayed 1 night in Nov 2024

10/10 Excellent

Crisella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kamran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed. Courteous staff. Good food. Only downside was housekeeping every other day.
Stayed 11 nights in Oct 2024

10/10 Excellent

Ally

Stayed 2 nights in Jul 2024

4/10 Poor

Neiva

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was toilet paper on bathroom floor when we got there, no one did housekeeping
Stayed 2 nights in Oct 2024

10/10 Excellent

Anise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient and the staff are all so kind. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easily assessable and staff very friendly. Room was spacious and clean. Couch in living area not comfortable. Issue with air conditioner not working properly. Set at lowest temp and would blow cool air, but would cycle off when room not at temp set. Not HOT in room, but too warm for sleeping comfortably.
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ANGELINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not grilling…. Frying in Katy.
This was the worst room ever. Even after we complained we were told we could a full refund if we called hotels.com. They did their best but the hotel lied. Our room was 101°. There was no AC running. This was on the third floor. We checked out at 7am to just get out of there. Will never be back because of the lies and failure to make sure we were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 7 nights in Jul 2024

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill suites are a good stay. My children love the area, so that matters. Facilities and room are always clean and smelling good. Sleep is peaceful cause it's quiet. Housekeeping should make sure the occupied rooms are stocked with toiletries and towels, that's my only complaint. Front Desk usually helps out with that if you go down to request it and they're all very nice and attentive. Other than that nice area and nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Danyel

Stayed 7 nights in Aug 2024

6/10 Okay

Karen

Better hotels in the surronding area for similar prices
Stayed 2 nights in Aug 2024