See all properties

Best Western Plus Kelowna Hotel & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette | Coffee/tea maker
Deep-tissue massages, 2 treatment rooms, massages
BBQ/picnic area
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub

Explore the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Mall
    ‪11 min walk‬
  • Kelowna General Hospital
    ‪6 min drive‬
  • Prospera Place
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

  • 427 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 427 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

  • 427 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • 427 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool, sun loungers

Days Inn by Wyndham Kelowna

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.1 out of 5, Very Good, (1214)
$121 nightly
The price is $121 total
includes taxes & fees
Days Inn by Wyndham Kelowna

About this property

Best Western Plus Kelowna Hotel & Suites

Hotel in Dilworth Mountain Estates
This hotel features a full-service spa, an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
In addition to a full-service spa, Best Western Plus Kelowna Hotel & Suites features an indoor pool and a hot tub. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 10 meeting rooms. Event facilities measuring 5910 square feet (549 square meters) include a conference center. This eco-certified hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Kelowna Hotel & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Restaurants on site

  • 97 Street Pub

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,910 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from May 15 2025 to June 2 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1017 reviews
Rating 8 - Good. 350 out of 1017 reviews
Rating 6 - Okay. 90 out of 1017 reviews
Rating 4 - Poor. 46 out of 1017 reviews
Rating 2 - Terrible. 38 out of 1017 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lacey

Business traveler
Liked: Cleanliness, property conditions & facilities
I am not a handicap person and was put in a handicap room. I do not appreciate this I am a person that can walk and would have preferred a bath. this room had not bath. The front end worker that checked me in was nice in the beginning by the end of check in she was unhelpful. I have stayed a few time and got great service... this trip i did not enjoy and do not appreciate being put in a handicap room!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Kansas H A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from out of the country and our accommodations were less than good there. Our room at the Best Western was beautiful!! clean and perfect, it was the homecoming we needed Thank you so much !
Stayed 1 night in Feb 2025

10/10 Excellent

Julie, Little Fort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds nice bar
Stayed 1 night in Jan 2025

4/10 Poor

Douglas

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, front desk clerk wasnt very informative. I had to ask alot of questions, ie how to get to room, what about breakfast? What time is breakfast, she was not personable or talkative whatsoever
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Great location. Good breakfast. Good food and service at Pub on site.
Stayed 9 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 1 night in Feb 2025

8/10 Good

Gary, Lantzville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kansas H A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Reno’s !! It’s a busy area , keep that in mind
Stayed 1 night in Jan 2025

8/10 Good

chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay. Easy to find and surrounding area has a few options. Our room was okay. Beds comfy
Stayed 1 night in Jan 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Al good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Room comfort

Kelowna Get-a-Wayc

Stay was good, great room for our pet dog but Hotel.com was misleading on room choice, we paid extra as per Hotel.com for a pet room and then Kelowna Best Western Plus charged us again another $30 per night to have our pet stay in the room. Hotel.com and Best Western should be clearer on charges for rooms and not mislead people
Stayed 2 nights in Jan 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Celyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, although summer rates make it impossiblr
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 5 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Jan 2025

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, good quality finishes. Great staff.
Stayed 1 night in Jan 2025

6/10 Okay

Janeen

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was quit what didn’t like was bottom floor with kitchen. The floor very very cold been nice if there was rugs beside beds and i front of couch.
Stayed 9 nights in Nov 2024

10/10 Excellent

Toni, Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alison

Stayed 2 nights in Sep 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back....
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great at the hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024