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Comfort Suites Kelowna

4.0 star property

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Photo gallery for Comfort Suites Kelowna

Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪8 min drive‬
  • UBC-Okanagan
    ‪11 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

4-star hotel in Rutland
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Kelowna provides a waterslide, a 24-hour health club, and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 258 square feet (23 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Comfort Suites Kelowna is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1008 reviews
Rating 8 - Good. 294 out of 1008 reviews
Rating 6 - Okay. 82 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were so friendly and helpful! The pool was lots of fun and they had a great spread for breakfast. The nightly rate was excellent for the value received. Highly recommend and will be back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, happily explained the layout and times for breakfast and pool hours!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Mandee

All night and day doors were slammed, babies crying and children yelling running up amd down the halls. Very very loud. We did not sleep for 2 days. It was awful
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking, and a breakfast to set you up for the day :D
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hemant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and well maintained. Has a lot of free parking in well lit area which felt very safe. Everything was good and staff was amazing. Would recommend hotel to leave couple bottles of water in room.
Stayed 1 night in Dec 2024

6/10 Okay

gillis

Pool had lots of chlorine. Shower door in room leaked creating pool of water on floor.
Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Traveled with family and small children
Liked: Amenities
Overall its a very affordable place to stay with continental breakfast. Hottub was not very clean and no towels were available at the pool. Hallways/rooms echo a lot so it was quite noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice hotel, breakfast was good, people were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Ingrid

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed bag but generally good
I found one of the people at the front desk to be rather interrupting and abrasive, although she did seek to resolve our issue, so kinda evened out. Very loud furniture moving above us for 3 hours one night. Not resolved with call to front desk. Otherwise, clean, fun, comfy room. Decent continental brekkie, decent pool and hottub. Clean, nice open rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad, North Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly hospitals
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Stayed 1 night in Dec 2024

10/10 Excellent

Burkhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to airport
Stayed 1 night in Dec 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub floor needs cleaning and had too much foam. On first day I asked housekeepers in nearby room if they serviced room daily and was told they come in to empty garbage, replenish towels and coffee supplies only. That did not happen during our 3 night stay. Ice machine on main floor broken for all 3 days.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024