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Comfort Suites Kelowna

4.0 star property

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Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • 24/7 front desk
  • Pool
  • Gym
$131
includes taxes & fees
Oct 6 - Oct 7

Explore the area

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2656 Highway 97 N, Kelowna, BC, V1X4J4
  • UBC-Okanagan
  • Orchard Park Mall
    ‪3 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Kelowna

4-star hotel in Rutland
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Kelowna provides a waterslide, a 24-hour health club, and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 258 square feet (23 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Comfort Suites Kelowna is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gieon, Surrey

Traveled with family
Disliked: Cleanliness
The facility is generally well maintained and clean following last year’s renovations. However, recurring issues with access keys for the rooms and other amenities have caused some inconvenience for guests. The quality of food is average, and many additional amenities remain unavailable upon request.
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Jun 2025

10/10 Excellent

CHi Shing, COQUITLAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for family holidays
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Annoyed that I booked a room with 2 beds and they took it upon themselves to give me a King bed and a sofa bed! I had to book another room because a sofa bed is not acceptable for an adult.
Stayed 1 night in May 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, clean, tidy excellent staff Bed was comfortable, but the room was very noisy and air-conditioning extra loud.
Stayed 1 night in Jun 2025

10/10 Excellent

Fui Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in service was great and located at a convenient place. Every staff we met were very friendly and helpful. Highly recommend this hotel to those who visit Kelowna
Stayed 1 night in May 2025

10/10 Excellent

Danny, Ottawa

Stayed 1 night in May 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern room.
Stayed 2 nights in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Simmi

Stayed 1 night in May 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, rooms are large and very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Doris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

Just a quick overnight stay. No issues with the room or property
Stayed 1 night in May 2025

8/10 Good

Carolyn

Stayed 1 night in May 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

2/10 Terrible

Valentina

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience wouldn’t recommend
Stayed 1 night in May 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a pleasant “no frills” hotel. Reasonably clean. The front desk staff we encountered were friendly and helpful. Our king suite was spacious. The bed was comfortable. The room was reasonably dark for sleep. We didn’t find it noisy at nigh/sleep time despite lots of families with young children staying at the property while we were there. The inclusive breakfast in the morning was “ok”. It was sustenance. Nothing fancy. It included a selection of cold cereals and milk, as well as oatmeal, a small selection of premade pastries, bread and English muffins for toast. They offered yogurt and hard boiled eggs. There was a DIY waffle press and batter dispenser. The hot items daily were scrambled eggs and sausages. There was an area with coffee tea and juice. We didn’t have any juice or tea but we felt the coffee could be better. Quite bland/watery.
Stayed 3 nights in May 2025

10/10 Excellent

Leah

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

sara-marie berne

Stayed 1 night in May 2025

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast space was clean and well stocked.
Stayed 3 nights in May 2025

8/10 Good

Richard and Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in May 2025