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Comfort Suites Kelowna

4.0 star property

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Premium bedding, pillowtop beds, in-room safe, desk
Indoor pool
Lobby
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
$102
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
2656 Highway 97 N, Kelowna, BC, V1X4J4
  • Place, Mission Creek Regional Park
    ‪19 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪2 min drive‬
  • Place, Orchard Park Mall
    ‪3 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa Bed, Non Smoking

Suite, 1 King Bed with Sofa Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(86 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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4.5 out of 5, Wonderful, 1,006 reviews
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About this property

Comfort Suites Kelowna

4-star hotel in Rutland
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Comfort Suites Kelowna offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Suites Kelowna provides a waterslide, a 24-hour health club, and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 258 square feet (23 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Comfort Suites Kelowna is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Ski passes
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Kelowna
Comfort Suites Kelowna
Kelowna Comfort Suites
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Okanagan Valley
Comfort Suites Kelowna Hotel
Comfort Suites Kelowna Kelowna
Comfort Suites Kelowna Hotel Kelowna

Comfort Suites Kelowna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

8/10 Good

Jas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. I do wish it had a larger fridge, a water kettle
Stayed 2 nights in Oct 2025

10/10 Excellent

Khaila

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Liked: Cleanliness
Right in the heart of homeless and drug attics. Not the hotels fault by any means.
Stayed 3 nights in Oct 2025

2/10 Terrible

Leigha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and was unclean.
Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay. Nice room & nice staff.
Stayed 3 nights in Sep 2025

8/10 Good

Sukhjit

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been at better breakfasts with better pricing.
Stayed 3 nights in Aug 2025

8/10 Good

Trevor

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, pool with waterslide. Close to everything -downtown and airport
Stayed 1 night in Sep 2025

10/10 Excellent

Adele

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that it is gated but would be great if there was a option to open gate on main road.
Stayed 1 night in Oct 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were assigned reamed of cigarette so much that after being in it for under 1 minute and leaving I smelled like an ashtray. Got reassigned to another room without issue but I asked that it please not be across from the elevator due to the noise. They assured me it wasn't. As soon as we got off the elevator, there it was facing the door. The third room was fij
Stayed 1 night in Sep 2025

8/10 Good

Penny, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eleni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Aviva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love this hotel. We have stayed here quite a few time now with our kids. Beautiful rooms, great pool, and very nice breakfast. This always makes our trip to Kelowna well worthwhile. Staff is amazing. Thanks for a great weekend get away.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a business trip, traveling with a friend, and we had a very nice stay. rooms were very comfortable, clean, fresh and we highly recommend staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good!
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Clean and comfortable, staff pleasant. Good breakfast. But no towel racks in bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & helpful. Our room was very spacious with modern decor. Breakfast and free parking are always a bonus! Would recommend this hotel
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Stayed 1 night in Sep 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Its in industrial area alot of homeless, the room wasnt fully clean some grossness in bathroom. The pool is too cold and slide is gross. Breakfast was good Have to ask for room cleaning but no one comes to do it they just replace towels didnt do the bed Wrongly booked so asked to cancel one day but becouse we were 3 hours bast cut off wouldnt work with us.
Stayed 2 nights in Sep 2025

8/10 Good

Stanley, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little surprised to see numerous homeless people camping in the bushes just outside the hotel. Felt a little sketchy.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family stay

The stay was excellent, the staff was very friendly, rooms were clean and comfortable. The kids had a fun time on the waterslide and it's the perfect way to get them tired after a day of travel. Only thing that would have been nice is a hook in the bathroom to hang the hand towel instead of leaving it on the counter.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Had a great stay. Staff was friendly and the rooms were clean and comfortable. The kids had a fun time on the waterslide! The bathrooms could use a hook to hang the hand towel instead of leaving it wet on the counter. Looking out the window of the hotel, there seemed to be a lot of unsavory people around that I'd rather not walk my kids past. I don't think I would walk around by myself. However the hotel itself was very safe and secure
Stayed 1 night in Sep 2025

10/10 Excellent

MIAO CHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025