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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Point of interest
Pillowtop beds, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
$102
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, Mission Creek Regional Park
    ‪12 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪17 min walk‬
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Hyatt Place Kelowna
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,428 reviews
Hyatt Place Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Dilworth Mountain Estates
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Kelowna - East by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express & Suites Kelowna - East by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 9 2025 to November 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1011 reviews
Rating 8 - Good. 225 out of 1011 reviews
Rating 6 - Okay. 61 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Stayed 2 nights in Aug 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Tirath

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Winnie

Stayed 2 nights in Aug 2025

6/10 Okay

Owen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast has good variety, room is clean, staff is nice, but we got a second floor room right above swimming pool. I can hear every sound from swimming pool at night which isn't great for kids sleep. Luckily pool close at 10pm... Location is convenient. I recommend if you can get a room on a different floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property
Stayed 2 nights in Aug 2025

2/10 Terrible

Nickel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Most of the faculty and service were are pretty match with the other reviews, however, my trip was seriously ruined by the reception lady on restricting our luggage storage. We have 4 people so we were planning to have 4 luggages kept in the storage room since we will be back in 2 days. We have informed or asked about that ahead of time with other receptionist. For whatever reasons the lady on the date of July 23rd refused taking our luggage’s into storage room, instead she ONLY allow ONE. I have no idea of why, as the room was pretty much empty. This is the first ever experience on failing left my luggage in storage. I was pretty much begging for taking another luggage, the same lady took it with very unwilling manner. I have no idea why I have such hard time on such small request, indeed it created huge inconvenience for my family to take with extra luggages during these 2 days field trip.
Stayed 1 night in Aug 2025

8/10 Good

Maria Teresa, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Our room is large and clean. He hotel is just 13 minutes to the downtown core.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Very noisy. Sounded like a kid was running wild in the room above us late at night. Staff said they would talk to the guests but the noise continued for 30 minutes after, finally stopping around midnight. At 6:45 we were woken up to stomping which lasted an hour, and then children screaming in the hallway before 8 o’clock. Didn’t sleep very well. Room was clean and staff were friendly. Parking spots are tiny and our normal sized pickup truck didn’t fit well. We would’ve had a nice stay if it wasn’t for the excessive noise
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable staff. The paper thin cups a bit much
Stayed 2 nights in Aug 2025

8/10 Good

Martina Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean. Bed and pillows were comfortable. The breakfast in the morning was very good. My only minor complaint is that we had some noisy neighbours and the soundproofing between the rooms was minimal and echoed but other than that it was a great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Nav

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing clean service
Stayed 1 night in Aug 2025

6/10 Okay

Ivy

Liked: Cleanliness
Nice customer service at cafeteria
Stayed 2 nights in Aug 2025

8/10 Good

Pawandeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall not a bad stay, however there were a few concerns that likely will keep us from returning to this property. First, the pool was freezing cold to the point that it was unbearable. It is also in need of some serious professional cleaning. Filthy to be honest. The hot tub is out of service and according to some other reviews has been out of service for over a month. We would not have stayed here had we know that these amenities were in such despair. Last, we stayed 5 nights and on 2 occasions I got out of bed and had to confront housekeeping personnel and ask them to stop yelling in the hallways. Absolute blatant disrespectful amount of noise.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
I liked the spacious rooms, courteous and helpful breakfast staff, and ease of parking.
Stayed 4 nights in Jul 2025

8/10 Good

Slaven, Sturgeon County

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facility is great but sounds do travel between floors. Could hear almost every step the floor above us was making. Also room was not cleaned daily. Was really surprised and needed to get another towel from pool area. Love the person running the breakfast area. He was first class. The front seat could use work. Not all, some were really really nice but there was one who just was very cold to talk to.
Stayed 2 nights in Aug 2025

10/10 Excellent

leonard

Traveled with family
Liked: Amenities
Very easy stay
Stayed 1 night in Aug 2025

8/10 Good

Devender

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mansour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and modern rooms. Friendly staff, great breakfast, and a convenient location close to shops and downtown. Highly recommend and would gladly stay again!
Stayed 3 nights in Aug 2025

6/10 Okay

Sher

Traveled with family
Liked: Cleanliness
no slippers provided, not use friendly air conditioning.
Stayed 1 night in Jul 2025

10/10 Excellent

SUKHJIT

Liked: Property conditions & facilities
It was nice clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025