Hotel Eldorado at Eldorado Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Eldorado at Eldorado Resort

Aerial view
Luxury Suite, 1 King Bed, Lake View | View from room
Luxury Suite, 1 King Bed, Lake View | Premium bedding, pillowtop beds, minibar, in-room safe
Lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
3762 Lakeshore Road, Kelowna, BC, V1W3L4
  • Okanagan Lake
    1 min walk
  • Boyce-Gyro Beach Park
    14 min walk
  • H2O Adventure and Fitness Centre
    15 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    31 min drive

Room options

Classic Room, 1 Queen Bed, Balcony, Lake View

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

Luxury Suite, 1 King Bed, Lake View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds (Arms)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Arms)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Arms)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Eldorado at Eldorado Resort

4-star hotel in South Pandosy
Spend the day relaxing on Hotel Eldorado at Eldorado Resort's private sand beach or at a complimentary water park before returning for a meal at one of the hotel's 2 restaurants.
Hotel Eldorado at Eldorado Resort offers 52 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). LCD televisions come with premium digital channels and pay movies. Additionally, rooms include complimentary weekday newspapers and hair dryers.

An outdoor tennis court, a marina, and a complimentary water park are featured at the hotel. 3 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.
Unwind on the private sand beach, located just .5 km away. Have fun in the sun at Hotel Eldorado at Eldorado Resort with summer activities like parasailing, water skiing, and kayaking.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers a complimentary water park, a seasonal outdoor pool, and outdoor tennis courts. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Eldorado at Eldorado Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, Filipino, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Uncovered self parking on site (CAD 15 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Lakeside Dining Room
  • Maestro's at Manteo
  • The Boardwalk

Things to do

  • 3 spa tubs
  • Basketball
  • Boat and paddles
  • Free water park
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Steam room
  • Water skiing
  • Water sports equipment

Family friendly

  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,327 square feet of space)

Outdoors

  • Beach towels
  • Direct access to the beach
  • Dock
  • Garden
  • Marina
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (38 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay
  • Resort fee: CAD 31.5 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Phone calls
  • Pool access
  • Ski storage
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 per person
  • Uncovered self parking fee: CAD 15 per day
  • Pet fee: CAD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eldorado Kelowna
Hotel Eldorado
Hotel Eldorado Kelowna
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley
Hotel Eldorado Kelowna
Hotel Eldorado
Eldorado At Eldorado Kelowna
Eldorado Resort Hotel Eldorado
Hotel Eldorado at Eldorado Resort Hotel
Hotel Eldorado at Eldorado Resort Kelowna
Hotel Eldorado at Eldorado Resort Hotel Kelowna

Hotel Eldorado at Eldorado Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 998 reviews" "
Rating 8 - Good. 292 out of 998 reviews" "
Rating 6 - Okay. 91 out of 998 reviews" "
Rating 4 - Poor. 46 out of 998 reviews" "
Rating 2 - Terrible. 17 out of 998 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Love the style and the view
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy the stay
Stayed 1 night in Sep 2024

6/10 Okay

Howie

Disliked: Property conditions & facilities
Reserved for five nights. Our first day we left early in the morning and returned at 4:30 in the afternoon to our room, which was not cleaned or made up. Very disappointing considering what we paid for a king suite lakefront room. That being said, the manager made sure that our rooms were cleaned from that point forward. However, I will say the Dining staff were all very good, but Service a bit slow. Personally, I would not stay there again, however, their sister hotel Maestro was very nice and much more upscale. One thing to note is that there is major construction all around the lakefront hotels
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth, Wichita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and pillows, and it’s great to have nice waterfront dining options on the premises.
Stayed 1 night in Sep 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Michael Lum

Traveled with partner
Disliked: Cleanliness, staff & service
Location was convenient for our time in Kelowna. The check-in was welcoming and positive. Our room had a beautiful view and great patio. The king bed was comfortable. The casual pub side of dining was very good. The service was on point. Our room could have been cleaner, the hallways should have definitely been cleaner. The hotel common bathrooms should have been cleaner. The service in the dining room could have been better. Overall enjoyed our stay and thought it was reasonable value; however, we’ll consider other options next time.
Stayed 2 nights in Sep 2024

8/10 Good

Drew

Liked: Staff & service, property conditions & facilities
Lakefront
Stayed 2 nights in Jul 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Property!
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has the most amazing view of the lake - you can sit outside on the patio and enjoy lovely drinks and great food! The rooms in the Arms wing of the hotel are very spacious. The restaurants are well staffed with friendly servers and diverse menus. Would definitely recommend and come back!
Stayed 3 nights in Aug 2024

6/10 Okay

Nimrod

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Thought the room was nice but the annexe we stayed in was dated and tired
Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not worth the money
Disappointing experience. Our room didn't have a working toilet and general air conditioner made such a noise we had to be relocated to another room. Overall the place is a bit tired. The parking took a while, and the next day we were fined because the hotel did not register our car's number plate in their system! This was a hassle to get sorted and is still ongoing.
Stayed 1 night in Aug 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, pricey, I guess to be expected for a waterfront resort in Kelowna. Amazing staff with great personalities . Pool could use more chairs, but other than that I would absolutely return!
Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet beautiful
Stayed 1 night in Aug 2024

2/10 Terrible

Jake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

yahya, edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes its old but gold love it .clean and quiet good vibe good restaurants beautiful atmospheres we had a good time me and my 2 boys .swiming mini golf ,pool table u can access any where evern the beautiful seating area on the roof at night its amazing view
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2024

2/10 Terrible

kanwal

Stayed 3 nights in Aug 2024

2/10 Terrible

Gibrahan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024