Beginning of main content

Hotel Amenities

Renovations + Closures

This property will be closed from February 20 2023 to February 1 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This ski hotel also offers ski storage and a fitness center. Onsite self parking is complimentary.

Hotel Kelowna & Conference Centre is a smoke-free property.

  • Daily
  • Waterslide
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Number of hot tubs - 1
  • Ski shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of meeting rooms - 6
  • Ski storage
  • Luggage storage
  • Free RV, bus, truck parking
  • Free buffet breakfast
  • ATM/banking
  • Conference center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 190
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Kelowna & Conference Centre offers 190 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Premium bedding
  • Premium TV channels
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • TV size: 50
  • TV size measurement: inch
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Recycling
  • Closed captioned TV
  • Grab bar - in shower
  • Lever door handles
  • Toothbrush and toothpaste not available

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby

Hotel Policies

Payment types

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 19

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

No rollaway/extra beds available

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 10:00 AM to 9:00 PM.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Holiday Inn Express Conference Hotel Kelowna Centre
  • Wingate Wyndham Kelowna Conference Centre Hotel
  • Holiday Inn Express Kelowna Conference Centre Hotel
  • Holiday Inn Express Conference Centre Hotel
  • Holiday Inn Express Conference Centre
  • Wingate Wyndham Conference Centre Hotel
  • Wingate Wyndham Kelowna Conference Centre
  • Wingate Wyndham Conference Centre
  • Kanata Kelowna Hotel
  • Kanata Kelowna

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?