*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
- Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
- Indoor pool
- Spa tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
- Indoor pool
- Spa tub
Property Features
In addition to an indoor pool, Sandman Hotel & Suites Kelowna provides a spa tub and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Sandman Hotel & Suites Kelowna is a smoke-free property.
- Free use of nearby fitness center
- Coffee/tea in common areas
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Business center
- Express check-out
- Meeting rooms
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Smoke-free property
- Wheelchair accessible
- Safe-deposit box at front desk
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 220
- Number of floors - 11
- Number of buildings/towers - 2
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Laundry facilities
- Refrigerator
- Microwave
Room Amenities
Sandman Hotel & Suites Kelowna offers 220 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Microwave
- Shower/tub combination
- Cable TV service
- Free WiFi
- Free wired internet
- Individually decorated
- TV size: 42
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Laptop-friendly workspace
- Recycling
- Wardrobe or closet
- Desk chair
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Sandman Hotel & Suites Kelowna has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Water skiing nearby
- Golfing nearby
- Parasailing nearby
- Snowmobiling nearby
- Mountain biking nearby
- Hiking/biking trails nearby
- Personal motorized watercraft on site
- Downhill skiing nearby
- Sailing nearby
- Cross-country skiing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
- Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Apple Pay
Credit card pre-authorization
Guest accommodation is not sealed after cleaning
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Masks are available to guests
Gloves are available to guests
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 14
Social distancing measures are in place
Google Pay
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 14 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
- 2 total (up to 50 lbs per pet)
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 10:00 AM to 10:00 PM.
Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hotel Sandman Kelowna
- Kelowna Sandman
- Kelowna Sandman Hotel
- Sandman Hotel Kelowna
- Sandman Kelowna
- Sandman Kelowna Hotel
- Sandman Hotel & Suites Kelowna Okanagan Valley
- Sandman & Suites Kelowna
- Sandman Hotel & Suites Kelowna Hotel
- Sandman Hotel & Suites Kelowna Kelowna
- Sandman Hotel & Suites Kelowna Hotel Kelowna
Hotel Reviews
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