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The Royal Anne Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Royal Anne Hotel

Property entrance
Reception hall
Premier Room, 1 Queen Bed | Premium bedding, down comforters, desk, blackout drapes
Bar (on property)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
348 Bernard Ave, Kelowna, BC, V1Y6N5
  • Waterfront Park
    ‪6 min walk‬
  • Prospera Place
    ‪11 min walk‬
  • Kelowna General Hospital
    ‪19 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | Premium bedding, down comforters, desk, blackout drapes

Executive King Suite

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Premium bedding, down comforters, desk, blackout drapes

Premier Room, 1 Queen Bed

  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 277 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Royal Anne Hotel

Hotel in Downtown Kelowna
After a day on the slopes, return to The Royal Anne Hotel to dine at the restaurant, drink at the bar/lounge, or relax in a sauna.
The Royal Anne Hotel offers 64 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Royal Anne Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.
The Royal Anne Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,500 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (33 inch wide door)

More

  • 5 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Anne
Royal Anne Hotel
Royal Anne Hotel Kelowna
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
The Royal Anne Hotel Hotel
The Royal Anne Hotel Kelowna
The Royal Anne Hotel Hotel Kelowna

The Royal Anne Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1226 reviews
Rating 8 - Good. 314 out of 1226 reviews
Rating 6 - Okay. 66 out of 1226 reviews
Rating 4 - Poor. 21 out of 1226 reviews
Rating 2 - Terrible. 11 out of 1226 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gagandeep

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

calvin

Stayed 1 night in Feb 2025

10/10 Excellent

calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown Kelowna location; parks, restaurants, museums- all walkable distance. Breakfast included, great coffee!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathleen Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel downtown

Very nice spacious room with a nice armchair, big screen tv and modern updated bathroom. Restaurants on same block within walking distance.
Stayed 1 night in Feb 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a night's stay. Great location! I would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Richelle

Stayed 1 night in Nov 2024

4/10 Poor

thomas

Business traveler
Disliked: Staff & service, amenities
I don’t usually write reviews but felt the need to - the customer does not come first at this hotel. Water leak in the morning and no water available for shower etc. - understand that can happen - but then charging customers for bottled water to brush teeth etc. - that tells you all you need to know. It’s all about them and not the customer
Stayed 2 nights in Feb 2025

2/10 Terrible

Arian

Stayed 3 nights in Jan 2025

10/10 Excellent

mireille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Impressed by the quality of all amenities from bedding to the excellent and complete breakfast. The price is more than reasonable. Plenty of choices of good places to go and eat. Very well located.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Jan 2025

6/10 Okay

lynn

Liked: Cleanliness, staff & service

Nice hotel despite its age

This is an old hotel thatbhas been kept in very good shape. Systems ie Air Conditioning could use either a very good cleqn or update. Otherwise as it is older neighbors can be heard as could road noise. The location was very good with a nice neighborhood.
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location,great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were great. Complimentary breakfast was good. The only thing I don't like is the Characters roaming the streets. Not the hotel's fault though
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelli-Dean

Traveled with partner, Traveled with pets
Liked: Amenities
Clean, pictures of the hotel history
Stayed 1 night in Jan 2025

10/10 Excellent

Lyann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel at a decent price. Everything was clean and well maintained. Breakfast was good with standard options. Located in the heart of downtown, easy walk to many dining options.
Stayed 2 nights in Jan 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Love it!
Stayed 1 night in Jan 2025

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed overnight in our way thru town
Stayed 1 night in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room/Terrible Parking

Our room and our service was great. Would totally recommend. But parking was terrible. Also other guest staying were not considerate. Was woken up from yelling and screaming and banging...banging on our room door multiple times at 3 am and 4 am. All they daid ar the front desknis they would check the cameras.
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with cleanliness and staff. For an older hotel, it is well maintained
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025