Mstar Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mstar Hotel

Front of property
Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Junior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk
Reception
Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • City Centre Mall
    2 min walk
  • Kitimat Museum and Archives
    4 min walk
  • Tamitik Jubilee Sports Complex
    4 min walk
  • Terrace, BC (YXT-Northwest Regional)
    47 min drive

Room options

Executive Room, 1 King Bed

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 4359 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mstar Hotel

3-star Kitimat hotel connected to a shopping center, steps from City Centre Mall
Coffee/tea in a common area, a meeting room, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

Mstar Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Wired and wireless Internet access is complimentary. This Kitimat hotel also offers a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary. Guests can use the indoor pool at a partner property.

Mstar Hotel has designated areas for smoking.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 29.99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 311 reviews" "
Rating 8 - Good. 44 out of 311 reviews" "
Rating 6 - Okay. 9 out of 311 reviews" "
Rating 4 - Poor. 2 out of 311 reviews" "
Rating 2 - Terrible. 8 out of 311 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

GARRYSANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away.
PERFECT! The king bed was great. Morning coffee was a nice touch. And the quietness took some getting used to. No traffic sounds or sirens blaring at all hours.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really make the difference. They are friendly, polite and always helpful. I love staying at the M Star.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, comfortable room. Wifi so-so.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was extra nice. The staff were super nice and welcoming. Would recommend this hotel to anyone that is looking for somewhere to stay in kitimat
Stayed 1 night in Jul 2024

10/10 Excellent

Nichola

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beautiful spacious room in a mall with lots of parking
Stayed 2 nights in Jun 2024

10/10 Excellent

Mengmeng

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, and nice area :)
Stayed 1 night in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem for us was the MStar sign on the hotel. We were new to Kitimat and we couldn't see it from the road. There was a giant sign that said HOTEL, but we didn't know which one it was. This is an excellent hotel...you can put MStar in big letters as well!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay which is always the case when I stay with M Star.
Stayed 3 nights in Jun 2024

6/10 Okay

Dallas

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent job Kelly!
Stayed 1 night in Jun 2024

10/10 Excellent

Cody, Burns Lake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Close to a lot of amenities Con: Town closes early.
Stayed 1 night in May 2024

10/10 Excellent

Jianhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in May 2024

10/10 Excellent

INAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and courteous
Stayed 1 night in May 2024

10/10 Excellent

Nick

Very clean and well run. Central location. Complimentary morning muffins.
Stayed 1 night in May 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Kitimat
Montana at the front desk was amazing. Hotel is in a central location with restaurants around it. The inside of the hotel rooms were nicely kept bed was comfortable and they give you a fresh muffin upon arrival.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
It close to town.. I the muffins are a great touch
Stayed 1 night in Apr 2024

10/10 Excellent

Tamara

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they had their fancy industrial coffee downstairs.
Stayed 5 nights in Mar 2024