2/10 Terrible
Katelyn
Jan 17, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking forward to a private, 1 night stay before my flight after hostel hopping. Unfortunately, super disappointing. When I arrived I found multiple small hairs in my bed. I asked for new sheets and someone very kind remade my bed. I lifted the pillow afterwards to find more hair underneath it. I would say I’m not sure how that even happens but I am, as I used to be in housekeeping. The floors and counters were dirty and also had hair on them and that would be how and why. The sink had not been cleaned and still had soap (bubbles) in the bottom of it. The shower had just been used as there was water on the walls. There was some strange grease stain on the bed sheet as well. The TV was broken. There appeared to be some kind of mold?? Or brown stain on one of the pillows (not the case, I lifted the case off because I thought it was on the pillowcase, it was on the pillow itself). I’m not a very picky person at all but I truly feel the room wasn’t cleaned, the bed just made to look clean. It made me feel quite icky. Reminded me of bachelor friends places like someone had just taken out the garbage and tried to make things look fresh as fast as possible. I almost actually booked another place but I cannot afford that right now and I was so exhausted so I just sucked it up and slept on my beach towel that night. The staff were not apologetic when I told them about the hairs in my bed, infact one of them gave me a little smirk and the other told me someone would come help.
Katelyn
Stayed 1 night in Jan 2025