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The Culture Samui

4.5 star property

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Photo gallery for The Culture Samui

Exterior
On the beach, beach towels
Beach bar
Deluxe Seaview | Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
86 Moo 4 Bo Phut, 5, Koh Samui, Surat Thani Province, 84320
  • Big Buddha Beach
    ‪1 min walk‬
  • Bangrak Pier
    ‪9 min walk‬
  • Big Buddha Temple
    ‪18 min walk‬
  • Samui Intl. Airport (USM)
    ‪9 min drive‬

Room options

View all photos for Deluxe Seaview

Deluxe Seaview | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Seaview

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Pool Villa

Pool Villa | Minibar, in-room safe, blackout drapes, soundproofing

Pool Villa

  • 689 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe

Deluxe | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe

  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Pool Villa

Beachfront Pool Villa | Minibar, in-room safe, blackout drapes, soundproofing

Beachfront Pool Villa

  • 689 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Access Seaview

Deluxe Pool Access Seaview | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Pool Access Seaview

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean View Suite

Ocean View Suite | Minibar, in-room safe, blackout drapes, soundproofing

Ocean View Suite

  • 775 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

The Culture Samui

4.5-star Koh Samui hotel walkable to Bangrak Pier
This hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, free use of bicycles, and concierge services.
The Culture Samui offers 51 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
In addition to an outdoor pool, The Culture Samui provides a fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Complimentary secured self parking is available on site.

The Culture Samui has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Mui Mui Eat & Meet - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mui Mui Eat & Meet

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1765 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: THB 1765 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Property Registration Number 71675901

We should mention

No pets and no service animals are allowed at this property

Property is also known as

U Samui
U Samui SHA Plus
U Samui SHA Extra Plus
The Culture Samui Hotel
The Culture Samui Koh Samui
The Culture Samui Hotel Koh Samui

The Culture Samui Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 46 reviews
Rating 8 - Good. 4 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved IT
They did EVERYTHING beyound well!! We loved it and abandoned another booking in order to return for an extra night. Top of our list in our travels thru out Thailand
Stayed 1 night in Nov 2024

10/10 Excellent

Vinh Hoang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with amazing ocean view! We had rain the first two days of our stay but the view was still stunning. A walk on the beach at sunset is a must!
Stayed 4 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lancelot, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, courteous, professional staff. Would gladly stay hete again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place 5 stars!!
Incredible stay. Staff are friendly and courteous, food at the restaurant was delicious, nothing was too much trouble. Rooms are super spacious, views of the water and pool temperature was perfect every day. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

rochelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place 5 stars!!
Incredible stay. Staff are friendly and courteous, food at the restaurant was delicious, nothing was too much trouble. Rooms spacious, views of the water and pool temperature was perfect every day. Highly recommend
Stayed 5 nights in Jun 2024

6/10 Okay

Franko, Salford

Liked: Property conditions & facilities
This property seems to be 5* small resort, and while the staff is generally nice and polite, the true 5* professional behaviour is missing. I stayed in pool Villa, which is hardly a villa, but rather a nice room with plunge pool. The room had issue with the aircon, being very loud, and I did not have a good sleep on any of the 8 nights. Without the aircon on, the heat was difficult to manage. Staff offered me another villa with the same issue, or downgrade to signature room without pool (but with bathub on balcony) and slightly less noisy aircon. Aircon was very powerful and it would overcool the room despite being set to a reasonable 25 C. Not much difference if temp was set to 18 C. Apparently this is know issues and affects the whole resort. Aircon speed allowed only 2 settings, low and high, low being very noisy and for someone who sleeps light, I would recommend not to book this resort. Constant flow of water from the pool provided additional noise, which was not what I expected for the resort advertising itself as an oasis of peace. Both communal, and to even more extent, pool at villa, were too warm and there was little refreshment available. The hotel beach had shallow water, was warmer than a pool, and generally not very nice. Around the resort you could sense sewage or septic tank smell on most days. Pool at villa has small amount of algae that were not cleaned when I requested the pool to be cleaned.
Stayed 8 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 21 nights in May 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room (sea view) really nice breakfast, beautiful grounds. Thought the hotel was a bit overpriced but still enjoyed our stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel I’ve ever stayed in!!! From the moment you first walk in the door you can tell it’s a 5 star hotel and the 5 star service from the staff goes above and beyond. Everyone is so friendly and they can’t do enough for you. The whole hotel is absolutely gorgeous, lovely pool area, lovely breakfast and it is right on the beach! Plenty of restaurants around to go to if you don’t want to dine in the hotel as well.
Stayed 4 nights in Dec 2023

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money- Great Location and modern
This resort was exactly what I hoped for, Quiet, pretty and good location. Very modern, great food and staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly team - I keep coming back
It's a perfect spot if you're passing through Samui. The staff are awesome and fun. The rooms are modern, clean and a pleasure to hang around in.
Stayed 1 night in Nov 2023

10/10 Excellent

WILL

Stayed 7 nights in Nov 2023

10/10 Excellent

MELISSA, LONDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Koh Samui. This is our second time staying at this beautiful resort. All the staff were so helpful and welcoming, the food was delicious and all areas spotlessly clean. We loved the addition of the hammock and extra seating by the beach this year. We would highly recommend this hotel for people with food allergies or intolerances. The catering staff were super careful and accommodating.
Stayed 3 nights in Aug 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having stayed at numerous hotels throughout Asia over the last 10 years, the U Hotel Group has a business plan and marketing strategy that must be the envy of its competitors, and no-where is this more evident than at the U Samui Hotel. From a range of modern and thoughtfully designed luxury accommodation to suit all budgets, tailored guest preferences offered at check-in, excellent staff training, an outstanding 6-star breakfast smorgasbord, impeccable house-keeping, and a wonderful pool and surrounding grounds, what is not to love? A special mention to 3 charming, friendly and attentive restaurant staff in particular who impressed us - ICE, BOBOE, and the very lovely CHI - all of whom made our stay at U Samui one that we will long remember. We would be grateful if management would please convey our appreciation to the restaurant staff we have mentioned (Chi, Ice and Boboe), and also Aum at Reception, during our check-in.. Thank you to everyone at U Samui, you have ticked every box imaginable.
Stayed 4 nights in Jul 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

panika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Nafisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have only positive things to say about my stay at U Samui. The staff were so friendly and caring. Loved the buffet breakfast in the morning. The hotel was not too overwhelmingly huge. They really look after their guests and it shows. I will definitely stay at U Samui next time when we visit. The rooms were modern, housekeeping were tidying up everyday and the pool was just splendid plus the restaurant at the hotel was very cosy and lovely. Loved our stay!!
Stayed 6 nights in Apr 2023

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at U Samui and great value for money. The staff were very friendly and the rooms were welcoming and bright. It would have been nice to have been offered a drink (E.g. water when checking in) and when lounging around the pool it would have been nice if staff would come round and take orders instead of always going to the bar. However, the complimentary mocktail each day was a nice surprise. I would love to stay again and please don’t take those suggestions as negatives. The hotel and your staff were so friendly and welcoming. Would recommend!
Stayed 4 nights in Apr 2023

10/10 Excellent

Yosef

Stayed 1 night in Mar 2023

8/10 Good

Yosef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great
Stayed 1 night in Mar 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Lovely hotel. Good location right on a Main Street. Staff was excellent and extremely helpful. Breakfast buffet had several options with fresh made eggs. Pool was beautiful but chairs were occupied quickly with people possibly claiming chairs with their towels early in the morning. Restaurant served poolside food and drinks which we enjoyed every food item we ordered.
Stayed 2 nights in Mar 2023

8/10 Good

Peter, Tulameen

Traveled with partner
Liked: Staff & service, property conditions & facilities
U Samui has tremendous potential. What's missing most about this Hotel isn't that it doesn't have a Spa or the absence of a swim-up bar, but it's missing adequate management. In the entirety of our 11 night stay; and despite asking to speak with the manager on 2 separate occasions, I didn't see the manager even once. The F&B manager appeared only briefly on a Friday night, and only to sit and drink at the bar (busying half of the on-duty staff with tending to her personal needs). Non-guests are encouraged to use the hotel facilities, but with just 26 lounge chairs for up to 102 guests, it explains why pool chairs and beach towels were perpetually in short supply. A few points to note: We took it upon ourselves to spray insect killer in our Pool Villa as we were being heavily infiltrated. Additionally, if travelling during the first half of 2023, be aware that there is a substantial construction project immediately next door which was undergoing constant noisy demolition; including incessant jack-hammering, throughout our stay. Proximity to the airport mat also pose an issue for some, with over 30 incoming flights and over 30 outgoing flights daily, many flying almost directly overhead. Those issues could be overlooked, but the lack of management could not. Thanks to the hard work of a small handful of staff, the place runs in spite of the poor management, but a well run operation runs from the top down. Hopefully U Resorts figures it out sooner than later.

8/10 Good

Peter, Tulameen

Traveled with partner
Liked: Amenities, property conditions & facilities
U Samui has a beautiful pool area. It's a shame that they don't have more lounge chairs and they could certainly benefit from bar service in the pool area. Drinjs can still be purchased, but patrons need to dry off, slip into a shirt and flip flops then ebter the restaurant to place their drink orders. The beach bar doesn't ever seem to be open. If travelling in the first half of 2023 be forewarned that there is a major construction project; including the very noisy demolition of the next door property. Grinding and jackhammering occur daily, all day. It's not at all relaxing. For our stay, we chose a Pool Villa. There were 8 to choose from, and careful consideration must be used in doing so, as several of the villas are immediately adjacent to the restaurant and patio, providing a clear view of what is advertised as a private plunge pool. There's nothing private about them. Careful, because if you choose a Villa too far from the patio, you will end up with trees blocking your sunshine. No matter which Villa you choose, be prepared to have a rather dirty plunge pool, as debris falls from the surrounding bushes constantly and the pool maintenance is rather minimal. Beach towels are not very plentiful resulting in days where no new towels are supplied. This adds to the difficulty enjoying the pool. Bar soap is nit provided without special request. And when you see the pool water, you will definitely want to wash with soap. Hotel management is absent at all times.