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La Loma Vacation Packages

Tourist trap to be avoided at all costs. One of the most expensive places to stay on San Andres and not worth a fraction of the price. Food/Dining area filthy. The food mediocre at best, Grounds in disrepair. The pool extremely overcrowded, very noisy and essentially useless. Place not convenient to ANYTHING. Not walkable. No public transportation. You are stuck here except for $30USD cab rides. NO WIFI On property except IN THE LOBBY … where everyone is trying to use one weak signal. Would never stay here again. I abandoned my room immediately after getting there. The staff was not concerned about my complaints and gave me their corporate website to file a complaint and seek refund. Refund was refused so I lost all my money. That’s how bad it was. I preferred to pay for another place rather than stay at this terrible property.

The worst hotel ive ever stayed in and what's more, the photographs are totally misleading. The maintenence of the building is poor, the cleanliness is even worse, the bathroom had no hot water, the windows are filthy and the wifi doesnt work in the room, which are also hot as there's a gap in the wall for the hot air to enter into. Such a shame as it has a great location and the misleading pgotograghs show this and the hotel in much better condition. Avoid like the plague!

The place is clean, but the service is very poor; the staff is unhelpful and treats hotel guests very badly, and sometimes there is no water.

Horrible

El bar muy limitado y la comida también

The hotel is a bit run-down, the room smelled damp, and the food was not always fresh due to low occupancy. However, the staff was excellent, very friendly, attentive, and helpful

It was good, fair for the amount paid, great location, breakfast was fine