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Few small things I disliked/didn’t work: * WiFi is not protected with password. I couldn’t connect to it with my company laptop, hence couldn’t work from the hotel * Remote for the television was missing * Tablet for remote controls and for ordering was not working at all (seems was not connected to internet) * Head of the bed was dirty * Smart tv functionalities were not working properly due to weak connection (watching YouTube videos or Netflix was very annoying)

A wonderful retreat with friendly staff, beautiful grounds, delicious food and excellent treatments. We were in the Pavarotti suite which was fabulous - very clean, spacious and quiet with a lovely view of the garden. The staff were extremely kind, professional and accommodating - Manuel and Daniela deserve a special mention. This is a peaceful retreat within walking distance of Merano (a gorgeous spa town) and Trauttmansdorff (botanical gardens) plus lots of hiking routes. A true gem!

It was beautiful

The food was amazing, the amenities were great and the rooms were super modern, clean and well maintained. We will definitely come back. We traveled with our 2 years old toddler and had a blast. The hotel was very accommodating to all of our needs and it was truly a great time for us.

Amazing property. The staff was friendly and helpful. Food was fabulous. Just perfect all around.