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Leonessa Vacation Packages

great breakfast

A very clean, spacious room with a great location. A mix of historical with modern rooms. Quiet rooms from street noise and very helpful staff. Easy walking to Spanish Steps and some great restaurants, coffee shops and shopping. My only concern was security. EASY for anyone to walk into the lobby and access the room floors. One time I walked into the hotel via the open laneway passage, up the stairs to my floor, down the room's hallway (each hallway has a key activated entrance for security reasons) but most times these doors remained open and accessible to all hallways) right into my room that was being cleaned. No one requested ID nor my room key for security. I gathered what items I needed, and left. No one should be OK with that lack of security - esp. a single woman travelling solo. Other than the hotel needing to correct this, the hotel was great, and the staff very helpful.

The property is only six months old so it was in excellent condition and is a fantastic renovation of the old bank building. The location is perfect and the staff are all helpful and friendly. The room was very clean with all of the amenities that you would expect in this type of hotel. The only downside/slight negative was being presented with a €65/night service charge on check out. This left a sour taste and whilst discretionary we would never refuse it as the staff were lovely, but why don’t you just include it in the rate up front and pay your staff appropriately. It shouldn’t require a fixed service charge of this nature to remunerate staff with a good wage when you charge these types of hotel rates.

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