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Swan Hotel

3.5 star property

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Photo gallery for Swan Hotel

Down comforters, in-room safe, desk, laptop workspace
Reception
Front of property
Family Studio Suite | Down comforters, in-room safe, desk, laptop workspace
Gym

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

Map
Natalio Sanchez 219, Jesus Maria (Cruce con Av Arenales), Lima, Lima, 15046
  • National Stadium
    ‪8 min walk‬
  • Plaza San Martin
    ‪5 min drive‬
  • Plaza de Armas de Lima
    ‪7 min drive‬
  • Lima (LIM-Jorge Chavez Intl.)
    ‪32 min drive‬

Room options

View all photos for Triple Room

Triple Room | Down comforters, in-room safe, desk, laptop workspace

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Family Studio Suite

Down comforters, in-room safe, desk, laptop workspace

Family Studio Suite

  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Standard Single Room, 1 Twin Bed

Down comforters, in-room safe, desk, laptop workspace

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Down comforters, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Down comforters, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Swan Hotel

3.5-star hotel in Cercado de Lima
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Swan Hotel offers 90 accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Swan Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20546934862

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Swan Lima
Swan Lima
Swan Hotel Lima
Swan Hotel Lima
Swan Hotel Hotel
Swan Hotel Hotel Lima

Swan Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 72 reviews
Rating 8 - Good. 29 out of 72 reviews
Rating 6 - Okay. 17 out of 72 reviews
Rating 4 - Poor. 7 out of 72 reviews
Rating 2 - Terrible. 7 out of 72 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aida E.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in nice neighborhood walking distance to city center. recommended.
Stayed 5 nights in Sep 2024

8/10 Good

Tunde

Liked: Cleanliness, staff & service
It’s ok
Stayed 2 nights in Oct 2023

10/10 Excellent

Elisa

Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t expect much for a overnight airport stop, but couldn’t have imagined this. Absolutely horrible. Dirty bathroom with hair in the shower. Don’t believe the 24 hour airport shuttle. Just some guy in a Kia sleeping in the lobby. And it wasn’t free as advertised. Phone number posted in Expedia was wrong. Couldn’t get out of there fast enough. Really disappointed in Expedia. Feel misled.
Stayed 1 night in May 2019

8/10 Good

H.

Traveled with group
Liked: Staff & service, property conditions & facilities
good stay, and nice people. breakfast could be better, but overall good place.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and efficient, although English is very limited. Our room was clean and spacious, comfortable bed, small pillows. The breakfast was limited to slices of ham and cheese, instant coffee, rolls and juice. The desk staff tried to be helpful, but limited English and knowledge interfered.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 10 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Mila, Seattle

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean, but the sink in the bathroom didn't work properly as well as several lights in the room. For the breakfast they provide a couple of toast with butter and jam + coffee/tea.
Stayed 2 nights in Oct 2018

2/10 Terrible

Danilo, San jose, costa rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The poorest service i recive in many years
Stayed 1 night in Aug 2018

10/10 Excellent

Jose, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people. Very helpful, although the room was not cleaned one day. Great location.
Stayed 5 nights in Jul 2018

10/10 Excellent

Yoodiy, California,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel and well situated. Clean and good service. Highly recommend
Stayed 1 night in Jul 2018

10/10 Excellent

Rachel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel for the money. The shower was great. There is a Chinese restaurant next door which is convenient.
Stayed 3 nights in Jun 2018

8/10 Good

Pedro, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Si , Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and Bad service
Dirty and Bad service All towels look very dirty, Bad service, no air conditioner and fan, no water can drink, no credit for what they said, they never do what they should do. You can not trust them!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

LUIS, MIAMI

Liked: Cleanliness, staff & service, room comfort
I was 4 days, including a weekend, the room services was ok, the breakfast was Continental but there weren't other options. It has a Chinese restaurant inside and the internal parking is sure.
Stayed 4 nights in Oct 2017

8/10 Good

jorge, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location is good. In a business
Happy with the assistance received by receptionist always willing to help The security personal could be more courteousThe facility was nice, new and clean. Yes , I will return and recommend it to my friends.
Stayed 2 nights in Sep 2017

8/10 Good

WINIFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The rooms were extremely spacious and comfortable with a clean bathroom which was in a good condition. The breakfast was just sliced bread and jam with coffee or tea. It was a bit of a walk to the Plaza Mayor but there are lots of buses.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

4/10 Poor

Marleni

Disliked: Cleanliness, property conditions & facilities, room comfort
The internet very poor access, and it was not very clean. I would not stay in this hotel again.
Stayed 1 night in Jul 2017

8/10 Good

Judy Nofziger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover hotel
Short stay, just a layover to connect to our flight home. Hotel was very nice.
Stayed 1 night in May 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst Place in Peru, So Far
Hotel Swan is pretty awful. If you don't care about towels, customer service, or breakfast, then this is your place. Our first night, the lady at the desk refused to provide a towel for our room. This was after she moved us from room to room a few times. Then came the amazing "Free Full Breakfast," which seriously needs to be removed from the advertisement. I picked Swan because I wanted all the hotels to have breakfast, but their idea of a full breakfast is literally just white bread and some juice or coffee. I complained and asked where the full breakfast was, and I was informed that the butter and jam filled out my full breakfast experience. Needless to say, I had to purchase breakfast outside every day. The staff was very rude almost all of the time. I highly recommend avoiding this place.
Stayed 3 nights in May 2017