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This was a nice property located near Yaletown. The staff was friendly and helpful. Our baggage was handled quickly by a nice bellman originally from Japan. Our room was ready for early check-in with no extra charge. We also requested a late checkout (1 hour late) and we were accommodated with no extra charge. We would stay here again and recommend it to friends and family

Very welcoming, great hospitality. very helpful. Great walkability to everything.

The room was very clean and the bathroom was fantastic, especially with double basins and a large shower.

They let us check out late with no fee

Great hotel, very clean and nice. My only negative comment was we needed a baggage cart and the staff would not allow us to use one and insisted we use a bell hop. We didn't want help, just wanted to load our own luggage onto a cart and bring it down to the car. They had easily 15 luggage carts unused yet would not allow us to use one. I found this to be ridiculous. We also asked for extra towels and a blanket and had to call twice to get it. Otherwise, everything was great, beautiful hotel and very nice.

Beautiful location, lovely room. Comfy beds. Bathrooms clean. It was great. Very far from the subway and downtown obviously, but worth it for the quiet, cozy town.