2/10 Terrible
Lesley
Dec 1, 2024
Disliked: Amenities
No words. After a lovely afternoon. To check in with difficulty, key card useless, one lift working and !
Room not cleaned. As if someone had just left! Towels n bathroom floor. Bin full. Bed unmade.Bedding on the floor. Reception 25 minutes later, while l stand in the 3rd floor corridor, as no proper hotel room, daughter returns with another room key card. Another luxurious back to Victorian times bedroom. Nothing touched for many years, decoration, maintenance wise. Queen Victoria would be appalled. £200 for one night. Someone who is making a profit on less than hostel style accommodation. Poor show.
Daughter and I a special time together but, spoiled slightly by accommodation. Lovely day , nice evening out. Accommodation absolutely dreadful.
Will go to deaf ears anyway.
Lesley
Stayed 1 night in Nov 2024